2023 Volvo XC90 Online Services Owner's Manual

Tap on the app view icon at the bottom of the centre display to access the app view and start the radio,(Option/accessory.) navigation system and phone,(The last apps used can always be accessed from the home view) for example.

Some basic apps are always available. More apps such as web radio and music services can be downloaded when the car is connected to the Internet.

Certain apps are only available for use if the car is connected to the Internet.

All the apps used should be updated to the latest version. This gives access to the latest updates and functions.

Apps close down

If an app closes down unexpectedly, try the following:

open the app again
check whether an update is available for the app
restart the system (switch off the car, wait a few seconds and then restart it)
uninstall and reinstall the app.

If the fault persists, contact a workshop. Volvo recommends that an authorised Volvo workshop is contacted.

Volvo ID

Volvo ID is a personal ID that gives access to a wide range of services via a single username and password.

One example of a service when Volvo ID is needed is when checking the car on your phone using the Volvo Cars app.

Volvo ID is created from the car, volvoid.eu.volvocars.com/Account or the Volvo Cars app.

NoteThe services available may vary over time and depend on equipment level and market.

Creating a Volvo ID

A Volvo ID needs to created in order to use the Volvo services connected to the car, e.g. via the Volvo Cars app.

Create a Volvo ID with the Volvo Cars app

Download the latest version of the Volvo Cars app(Available to download via e.g. Apple App Store or Google Play) to the phone.
Select to create Volvo ID.
The web page for creating a Volvo ID is shown.
Enter a personal email address or mobile number.
Follow the instructions that are automatically sent to the specified email address/mobile number.

A Volvo ID has now been created and is ready for use.

Create a Volvo ID via the Volvo Cars website

Go to volvoid.eu.volvocars.com/Account. Select to create a Volvo ID.
Enter a personal email address or mobile number.
Follow the instructions that are automatically sent to the specified email address/mobile number.

A Volvo ID has now been created and is ready for use.

2023 Volvo XC90 Online Services Owner’s Manual