Switching the mobile data off and on
- Switching the mobile data off and on may be of assistance if the car’s Internet connection disappears suddenly and without explanation.
- Go to settings at the bottom of the center display and then tap on Connectivity.
- Then switch Car SIM data, Wi-Fi, and Bluetooth off and on in order to restart the connection.
Restarting the system
Restart the system by depressing the home button for 20 seconds.
In the event of problems with connection via Bluetooth-connected phone
If you experience difficulties when connecting a phone to the car via Bluetooth
- Check that the phone battery is sufficiently charged and that the phone is switched on.
- Check that you have Bluetooth switched on in both the phone and the car.
- Check that you have established a Bluetooth connection and have connected the car to the phone to be used.
- If possible, try to connect another phone to the car via Bluetooth in order to check whether the problem is in the device or in the car.
If the problem persists:
- Clear all previously added phones in the Bluetooth settings in the car.
- Restart the phone you want to connect to.
- Try to connect the phone again.
In the event of problems with connection via the car’s built-in modem
If connection via the car’s built-in modem works poorly due to poor coverage, for example, try connecting via Wi-Fi networks or a Bluetooth-connected phone instead.
NoteIf you connect to the Internet through several different sources at the same time, such as if the car has Internet via a built-in modem, and you access the Internet via a Bluetooth-connected phone, these sources are used in the following order of priority. Firstly, the connection via Wi-Fi networks is used; secondly, via Bluetooth-connected phone; and thirdly, via the car’s built-in modem.
Connecting to the Internet via Wi-Fi
- The car can be connected to a Wi-Fi network if required.
- If the car is, for example, parked outside a house with a Wi-Fi network, or if you share the Internet via a mobile phone, it is possible to connect the car to the network.
- To connect the car to a Wi-Fi network, proceed as follows.
- Activate tethering in your mobile phone (if you want to share the mobile phone’s Internet connection).
- Go to settings at the bottom of the center display and then tap on Connectivity.
- Tap on the row for Wi-Fi in order to show a list of available networks.
- Select the required network, enter the password if necessary, and connect.
Markets with Car Modem Internet
Listed here are the markets that provide Internet via the built-in car modem.
The markets listed offer Internet via the car’s built-in modem for 4 years from the date of purchase of the car. Data roaming works within the EU.
The markets listed offer Internet via the car’s built-in modem for 4 years from the date of purchase of the car. Data roaming works within the EU.
| Country |
|---|
| Australia |
| Belgium |
| Denmark |
| Finland |
| France |
| Hong Kong |
| India |
| Indonesia |
| Ireland |
| Italy |
| Japan |
| Canada |
| China |
| Korea |
| Malaysia |
| Mexico |
| Netherlands |
| Norway |
| New Zealand |
| Poland |
| Portugal |
| Puerto Rico |
| Switzerland |
| Singapore |
| Spain |
| UK |
| Sweden |
| Taiwan |
| Thailand |
| Czech Republic |
| Germany |
| USA |
| Austria |