The first time the key is used, it is not linked to any specific driver profile. When the car is started, the Guest profile will automatically be activated.
A driver profile can be selected manually without linking it to the key. When the car is unlocked, the last active driver profile is activated. Once the key has been linked to a driver profile, a driver profile does not need to be selected when that specific key is used.
Link key to a driver profile
Note
A key can only be linked to a driver profile when the car is stationary.
First select the profile to be linked to the key, if the profile to be linked is not already active. The active profile can then be linked to the key.
- Press Settings in the top view in the centre display.
- Press .
- Select the desired profile. The display returns to the home view. The Guest profile cannot be linked to a key.
- Drag down the top view again and tap on .
- Select Connect key to link the profile with the key. It is not possible to link a driver profile to a different key than the one currently being used in the car. If there are multiple keys in the car, the message More than one key is found, put the key you want to connect on backup reader will be displayed.
- When the message Profile connected to key is shown, the key and the driver profile are linked.
- Press OK.
- This key is now linked to the driver profile and will remain linked as long as the Connect key box is not unticked.
Immobiliser
The electronic immobiliser is a theft protection system that prevents starting the car without the correct key.
The following error message in the driver display is related to the electronic immobiliser:
| Symbol | Message | Specification |
|---|---|---|
| | Car key not found | Error reading the key during starting – place the key on the key symbol in the centre console’s storage compartment and try again. |
Keys
The car’s keys lock and unlock the car. When a key is within the front part of the passenger compartment, the car can be started.
The standard key and Care Key are equipped with buttons. Additional keys to the number included as standard can be ordered. For cars equipped with keyless locking and unlocking, a slightly smaller, lighter and button-less key (Key Tag) can be purchased as an accessory.
To start the car, a key needs to be within the front part of the passenger compartment.
For cars equipped with keyless locking and unlocking (Passive Entry) the key can be anywhere in the car to start the car.
These keys can be linked to different driver profiles to save personal preferences in the car. Care Key is linked to a specific driver profile that is more restricted.
Warning
The key contains a button cell battery. Keep new and used batteries out of the reach of children. If someone swallows a battery it may cause serious injury.
If damage is discovered, e.g. if the battery cover cannot be closed properly, then the product should not be used. Keep defective products out of the reach of children.
Key buttons
Warning
If anyone is left in the car, make sure the power windows and panoramic roof are de-energised by always taking the key with you when you leave the car.
Note
A key that has been locked in the car is temporarily deactivated and cannot be used before the car has been unlocked using another valid key. The double lock function is also deactivated.
Button-less key (Key Tag)
A Key Tag can be ordered as an accessory for cars equipped with the keyless locking and unlocking function. Starting as well as keyless locking and unlocking work in the same way as with the standard key. The key is waterproof to a depth of approx. 10 metres (30 feet) for up to 60 minutes. It does not have extending key blade, and the battery cannot be replaced.
Care Key restricted key
A Care Key makes it possible to set a limit for the speed of the car when that particular key is used. The limitation is intended to encourage the car to be driven in a safe manner, e.g. when being loaned out.
If the active key is removed from the car
If the key is removed from the car when the engine is running, the warning message, Car key not found removed from car, is shown in the driver display and an acoustic reminder sounds when the last door is closed.
The message disappears when the key is returned to the car, followed by a press of the right-hand keypad’s O button, or when all of the doors have been closed.
Interference
Key functions for keyless starting and keyless locking and unlocking can be disrupted by electromagnetic fields and screening.
Note
Avoid storing the car’s keys close to metal objects or electronics (e.g. mobile phones, tablets, laptops or chargers). Preferably no closer than 10-15 cm (4-6 inches).
If there is still interference – use the key’s detachable key blade to unlock. Then place the key in the backup reader in the tunnel console’s storage compartment to disarm the alarm and allow the car to be started.
Note
When the key shall be read by the backup reader, make sure that the storage compartment is separate from other nearby car keys, metal objects and electronics (e.g. mobile phones, tablets, laptops or chargers). These objects may disrupt the functions.
Ordering additional keys
If a key is lost or you need more keys than the standard number, it is possible to order new keys. If the car is equipped with keyless locking and unlocking a button-less key (Key Tag) can also be ordered.
A total of twelve keys can be programmed and used for one single car. If additional keys are ordered, additional driver profiles are added – one per new key. This also applies for the key tag.
If you lose a key
If you lose a key then a new one can be ordered through a Volvo dealer or an authorised Volvo workshop. The code of the missing key must be erased from the system as a theft prevention measure. Access to all remaining keys is required during a workshop visit.
The current number of keys registered to the car can be checked via driver profiles in the centre display’s top view – select .
Replacing the battery in the key
The battery in the key can be replaced when it has discharged. The service life of the battery depends on how much the key is used. The Key Tag battery cannot be replaced.
The key’s battery needs to be replaced when the information symbol is illuminated and the Car key battery low message is shown in the driver display.
Another sign that the battery level is low is decreased range for the key.
The battery in the button-less key (Key Tag) cannot be replaced – a new key can be ordered from an authorised Volvo workshop.
Important
Hand in a discharged Key Tag to an authorised Volvo workshop where it can be deleted from the car’s system. The key can still be used to start the car via backup start when the battery has been discharged.
Opening the key and changing its battery
Important
Avoid touching the contact surfaces of a new battery with your fingers. This impairs the battery’s functionality.
Hold the key so that its front with the Volvo logotype is facing up, and with the keyring bracket facing you.
There is a catch on the left of the keyring bracket. If it is on the wrong side then the front and rear have been mixed up when the battery was replaced on an earlier occasion.
Slide the catch by the keyring bracket to the side, and slide the front shell away from the bracket.
The shell detaches and can be lifted off.
There is a further catch under the shell to detach the rear.
Slide the catch that was behind the front shell to the side, and slide the rear shell away from the key ring bracket.
The shell detaches and can be lifted off.
The battery cover is under the shell.
Turn the battery cover anticlockwise to OPEN position. Use a screwdriver or a coin, for example.
Lift off the battery cover. If it is difficult to detach, you can prize it upward using a narrow tool.
The battery (+) side is facing upwards. Loosen the battery by pressing on its edge and then lifting it out.
Install a new battery with the (+) side up. Avoid touching the key’s battery contacts with your fingers.
Position the edge of the battery under the two outer plastic catches.
Then press down on the battery so that it is held in place by the upper plastic catch.
Note
Use batteries with the designation CR2032, 3 V.
Note
Volvo recommends that replacement batteries for the key meet UN Manual of Test and Criteria, Part III, sub-section 38.3. The batteries that are included or the batteries used for replacement by an authorised Volvo workshop will meet the same criterion.
Refit the battery cover and turn clockwise to CLOSE position.
Refit the rear shell in reverse order to how it was removed. There is no logotype on the rear shell. Press in the shell until you hear a click, and then slide it the last few millimetres to its original position.
A further click will indicate that the shell is properly positioned and securely attached.
There must be no gaps remaining.
Turn the key and refit the front shell in the same way as for the rear.
Warning
Check that the battery is fitted correctly with the correct polarity. If the key shall not been used for a long time, remove the battery to avoid battery leakage and damage. Batteries with damage or leaks may cause corrosive injury on contact with the skin. Therefore, use protective gloves when handling damaged batteries.
- Keep batteries out of the reach of children.
- Do not leave batteries lying around since they can be swallowed by children or pets.
- Batteries must not: be dismantled, short-circuited or thrown into open flames.
- Do not try to charge non-rechargeable batteries. They may explode.
- Check battery-operated products for signs of damage on a regular basis.
The key should not be used if anything indicates that the key or its battery has been damaged or has started to leak. Keep defective products out of the reach of children.
Important
Used batteries must be recycled in an environmentally sound manner.
The buttons on the key can be used to lock and unlock all doors, the tailgate and the fuel filler flap simultaneously.
Locking using the key’s buttons
Press the
The driver’s door must be closed in order for the lock sequence to be activated. If any of the other doors or the tailgate is open, then these are not locked and their alarms armed until they are closed. The alarm’s movement detectors are activated when all the doors and the tailgate are closed and locked.
Note
A key that has been locked in the car is temporarily deactivated and cannot be used before the car has been unlocked using another valid key. The double lock function is also deactivated.
Locking when the tailgate is open
Note
If the car has been locked while the tailgate is open, be careful not to leave the key in the cargo area when the tailgate is closed.
Unlocking using the key’s buttons
Press the
Automatic relocking
If none of the doors or the tailgate is opened within 2 minutes of unlocking, they are locked automatically. This function prevents the car from being left unlocked unintentionally.
If the key is not working
If it is not possible to lock or unlock with the key, the battery may be discharged – in which case, lock or unlock the driver’s door with the detachable key blade.
Care Key – restricted key
A Care Key makes it possible for the owner of the car to limit the maximum speed of the car. The limitation is intended to encourage the car to be driven in a safe manner such as when being loaned out, for example.
The button functions for a Care Key are the same as for the standard key but the key is linked to a particular Care Key driver profile with pre-selected settings. Another key needs to be used to change the settings linked to the Care Key and to change to another driver profile.
The restriction that can be set using a Care Key is intended to increase security if the car is entrusted to, for example, a young or inexperienced driver, valet parking or a workshop.
Using Care Key
The restricted profile is activated when the car is unlocked using Care Key, or when the driver door is opened and the car detects a Care Key on the driver’s side. The Care Key profile can also be activated via the menu when you choose a driver profile. This way, the standard key does not need to be removed.
To then activate a normal driver profile, the car must be unlocked using a key without restrictions.
Indication in driver display
A symbol in the driver display indicates when a Care Key is being used. A red dash on the speedometer shows the selected speed limitation.
| Symbol | Specification |
|---|---|
| | Speed limitation is active. |
Settings for Care Key
Changes to the Care Key profile in the centre display can only be made using another key.
Setting options
The following limitations are available to be set:
- Speed interval: 50-180 km/h (30-112 mph)
- Increments: 1 km/h (1 mph)
Setting
- Unlock the car using a key other than a Care Key.
- Tap on Settings in the centre display’s top view.
- Press .
- Tick the box for activating limitation and set the required limitation.
There is a button on the key to unlock the tailgate only.
Press the key’s
- The tailgate is unlocked and can be opened from the outside.
- The side doors are still locked and the alarm is armed. The lock and alarm indicator on the instrument panel extinguishes in order to show that the entire car is not locked.
- If the tailgate is not opened within 2 minutes then it is relocked and the alarm is re-armed.
Power operated tailgate
Hold the key’s
- The tailgate is unlocked and opened, while the side doors remain locked and their alarm functions armed.
Note
If the system for the power-operated tailgate works continuously for a long time, it is deactivated in order not to overload it. It can be used again after a few minutes.
Detachable key blade
The standard key contains a detachable key blade in metal with several different functions.
The key blade’s unique code is provided by authorised Volvo workshops, which are recommended when ordering new key blades.
The key blade’s application areas
Using the key’s detachable key blade, the following are possible:
- the left-hand front door can be opened manually if central locking cannot be activated by pressing a button
- all doors are emergency-locked
- the rear doors’ mechanical child lock can be activated and deactivated.
If the key blade has been used to unlock the car, the alarm can be disarmed and the car started by placing the key in the back-up reader in the tunnel console’s storage compartment.
The Key Tag accessory does not have a detachable key blade.
Taking out the key blade
Hold the key so that its front with the Volvo logotype is facing up, and with the keyring bracket facing you.
There is a catch on the left of the keyring bracket. If it is on the wrong side then the front and rear have been mixed up when they were assembled on an earlier occasion.
Slide the catch by the keyring bracket to the side, and slide the front shell away from the bracket.
The shell detaches and can be lifted off.
Remove the key blade.
Refit the front shell in reverse order to how it was removed. Press in the shell until you hear a click, and then slide it the last few millimetres to its original position.
A further click will indicate that the shell is properly positioned and securely attached.
There must be no gaps remaining.
Locking and unlocking with the detachable key blade
The detachable key blade can be used to unlock one of the car’s doors from the outside – such as if the battery in the key is discharged.
Unlocking with the key blade
Note
When the door is unlocked using the key blade and is then opened, the alarm is triggered. The alarm must be deactivated manually – it may be a good idea to read that section before opening the car.
- Pull out the front door’s handle on the left-hand side of the car to its end position.
The keyhole should now be visible inside the handle. - Insert the key.
- Turn clockwise 45 degrees so that the key is pointing straight back.
- Turn the key back 45 degrees to its starting position and remove it.
The door can be opened using the handle.
Locking with the key blade
The left-hand front door can be locked using the detachable key blade.
Other doors have a lock reset on the end face that must be pressed in using the key blade. Then they are mechanically locked against opening from the outside, but can be opened from the inside.
- Remove the detachable key blade from the key with buttons.
- Insert the key blade in the hole for lock reset.
- Press in the key until it bottoms – approximately 12 mm (0.5 inches).
| A | The door can be opened from both the outside and the inside. |
| B | The door is blocked against opening from the outside. To return to position A, the inner door handle must be opened. |
Note
- A door’s lock reset only locks that particular door – not all doors simultaneously.
- A manually locked rear door with enabled child lock cannot be opened from either insider or outside. Unlocking is possible using the buttons on the key, the central locking button, the keyless locking system or by using the Volvo Cars app.
The key’s range
In order for the key to work properly, it needs to be within a certain distance from the car.
Using the key’s buttons
The key’s functions that are controlled by pressing a button have a range of approx. 20 metres (65 feet) from the car.
If the car does not verify a button being pressed – move closer and try again.
For keyless use
For keyless use, a key must be within a distance of approx. 1 to 1.5 metres (3 to 5 feet) from the car’s doors or tailgate.
Note
The key functions may be disrupted by surrounding radio waves, buildings, topographical conditions, etc. The car can always be locked/unlocked with the key blade.
Type approval for the remote control key system
Type approval for the car’s remote key system can be seen in the following tables.
Lock system keyless start (Passive Start) and keyless locking/unlocking (Passive Entry)
| Country/Area | Type approval | |
|---|---|---|
| Argentina | CNC ID: C-14771 | |
| Brazil | MT-3245/2015 | |
| Europe | Delphi Deutschland GmbH, 42367 Wuppertal hereby declares that this CV1-134TRX conforms to the essential property requirements and other relevant provisions contained in directive 2014/53/EU (RED). | |
| The United Arab Emirates | ER37847/15 DA0062437/11 | |
| Indonesia | Nomor: 38301/SDPPI/2015 | |
| Jordan | TRC/LPD/2014/250 | |
| Malaysia | ||
| Mexico | IFETEL: RLVDEVO15-0396 | |
| Namibia | TA-2016-02 | |
| Russia | | |
| Serbia | P1614120100 | |
| South Africa | TA-2014-1868 | |
Remote control key
| Country/Area | Type approval | |
|---|---|---|
| Europe | Huf Hülsbeck & Fürst GmbH & Co KG hereby declares that this type of radio equipment HUF8423MS conforms to directive 2014/53/EU. Wavelength: 433.92 MHz Maximum radiated transmission power: 10 mW Manufacturer: Huf Hülsbeck & Fürst GmbH & Co. KG, Steeger Str. 17, 42551 Velbert, Germany | |
| Argentina | CNC ID: H-23694 | |
| Brazil | Anatel: 06768-19-06643 Modelo: HUF8423MS Este equipomento opera em caráter secundário isto é não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. | |
| Philippines | ESD-1919938C | |
| The United Arab Emirates | | |
| Ghana | NCA Approved: ZRO-M8-7E3-138 | |
| Indonesia | Sertifikat Nomor: 65073/SDPPI/2019 PLG ID: 8093 | |
| CU (Customs Union) Kazakhstan, Russia | | |
| Morocco | AGREE PAR L’ANRT MAROC Numéro d’agrément: MR 20402 ANRT 2019 Date d’agrément: 10/07/2019 | |
| Moldova | | |
| Nigeria | Connection and use of this communication equipment is permitted by the Nigerian Communications Commission | |
| Oman | | |
| Paraguay | HUF8423MS | |
| Serbia | | |
| Singapore | Complies with IMDA Standards DA103787 | |
| South Africa | TA-2019/772 | |
| Taiwan | 本產品符合低功率電波輻射性電機管理辦法 第十二條、第十四條等條文規定 .1 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不
.2 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設
| |
| Ukraine | .Cправжнім Huf Hülsbeck & Fürst GmbH & Co KG заявляє, що тип радіообладнання відповідає Технічному[HUF8423MS] регламенту радіообладнання; повний текст -декларації про відповідність доступний на веб :сайті за такою адресою Робоча частота: 433,92 ГГц | |
| Vietnam | | |
| Belarus | | |
| Zambia | |
Key Tag
| Country/Area | Type approval | |
|---|---|---|
| Europe | Huf Hülsbeck & Fürst GmbH & Co KG hereby declares that this type of radio equipment HUF8432MS conforms to directive 2014/53/EU. Wavelength: 433.92 MHz Maximum radiated transmission power: 10 mW Manufacturer: Huf Hülsbeck & Fürst GmbH & Co. KG, Steeger Str. 17, 42551 Velbert, Germany | |
| Argentina | CNC ID: H-23695 | |
| Brazil | Anatel: 04362-16-06643 Modelo: HUF8432MS Este equipo opera em caráter secundário isto é não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. | |
| Ghana | NCA Approved: ZRO-M8-7E3-139 | |
| Philippines | ESD-1919939C | |
| The United Arab Emirates | | |
| CU (Customs Union) Kazakhstan, Russia | | |
| Indonesia | Sertifikat Nomor: 65072/SDPPI/2019 PLG ID: 8093 | |
| Morocco | AGREE PAR L’ANRT MAROC Numéro d’agrément: MR 20403 ANRT 2019 Date d’agrément: 10/07/2019 | |
| Moldova | | |
| Nigeria | Connection and use of this communications equipment is permitted by the Nigerian Communications Commission | |
| Oman | | |
| Paraguay | HUF8432MS | |
| Serbia | | |
| Singapore | Complies with IMDA Standards DA103787 | |
| South Africa | TA-2019-773 | |
| Taiwan | 本產品符合低功率電波輻射性電機管理辦法 第十二條、第十四條等條文規定 .1 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不
.2 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設
| |
| Ukraine | .Cправжнім Huf Hülsbeck & Fürst GmbH & Co KG заявляє, що тип радіообладнання відповідає Технічному[HUF8432MS] регламенту радіообладнання; повний текст -декларації про відповідність доступний на веб :сайті за такою адресою Робоча частота: 433,92 ГГц | |
| Vietnam | | |
| Belarus | | |
| Zambia | |
Antenna locations for the start and lock systems
An antenna for the keyless starting system and antennas for the keyless locking system are built into the car.
Antenna locations:
| 1 | In the storage compartment in the tunnel console |
| 2 | In the upper front section of the left-hand rear door |
| 3 | In the upper front section of the right-hand rear door |
| 4 | In the cargo area |
Warning
People with an implanted pacemaker should keep it at a distance of at least 22 cm (9 inches) away from the antennas to prevent interference between the pacemaker and the key system.
Ignition positions
The car’s electrical system can be set in different levels/positions and in this way make the different functions available.
In order to facilitate the use of a limited number of functions with the engine switched off, the car’s electrical system can be set in three different levels – 0, I and II. These levels are described with the denomination “ignition position” throughout the owner’s manual.
The following table shows the functions available in each ignition position/level:
| Level | Functions |
|---|---|
| 0 |
In this mode, the functions are controlled by time and are switched off automatically after a short while. |
| I |
Power is taken from the battery in this ignition position. |
| II |
This ignition position consumes a lot of current from the battery and should therefore be avoided! |
Selecting ignition mode
The car’s electrical system can be set in different levels/positions and in this way make the different functions available.
Selecting ignition position
- Ignition position 0 – Unlock the car and store the key inside the car.
Note
To reach level I or II without starting the engine – do not depress the brake pedal, or the clutch pedal for cars with manual gear changing, when these ignition positions are to be selected.
- Ignition position I – Depress the start button and release.
- Ignition position II – Press and hold the button depressed for approx. 5 seconds. Then release the button.
- Back to ignition position0 – To return to ignition position 0 from position I and II – press the start button.