If an app closes down unexpectedly, try the following:
- open the app again
- check whether an update is available for the app
- restart the system (switch off the car, wait a few seconds and then restart it)
- uninstall and reinstall the app.
If the fault persists, contact a workshop. Volvo recommends that an authorised Volvo workshop is contacted.
Volvo ID
Volvo ID is a personal ID that gives access to a wide range of services via a single username and password. One example of a service when Volvo ID is needed is when checking the car on your phone using the Volvo Cars app. Volvo ID is created from the car, volvoid.eu.volvocars.com/Account or the Volvo Cars app.
The services available may vary over time and depend on equipment level and market.
Creating a Volvo ID
A Volvo ID needs to created in order to use the Volvo services connected to the car, e.g. via the Volvo Cars app.
- Download the latest version of the Volvo Cars app (Available to download via e.g. Apple App Store or Google Play.) to the phone.
- Select to create Volvo ID.
- The web page for creating a Volvo ID is shown.
- Enter a personal email address or mobile number.
- Follow the instructions that are automatically sent to the specified email address/mobile number.
- A Volvo ID has now been created and is ready for use.
- Go to volvoid.eu.volvocars.com/Account. Select to create a Volvo ID.
- Enter a personal email address or mobile number.
- Follow the instructions that are automatically sent to the specified email address/mobile number.
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- A Volvo ID has now been created and is ready for use.
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