Note
The telephone and network provider must support tethering (internet connection sharing), and the subscription must include data.
Internet connection
The car can be connected to the Internet via a Bluetooth-connected telephone or a Wi-Fi network. For certain markets(Certain markets require the terms and conditions to be accepted for internet connection via modem.) the car can also be connected via the car’s built-in modem. If the car is connected to the internet via several different sources at the same time, the connection is first via Wi-Fi; secondly via a Bluetooth-connected phone; and lastly via the car’s built-in modem.
Problems with an Internet connection
Switching the mobile data off and on
If the car’s internet connection suddenly disappears for no apparent reason, it may help to switch mobile data off and on.
- Go to settings
- Switch Car SIM data, Wi-Fi and Bluetooth off and then back on to restart the connection.
Restarting the system
Restart the system by depressing the home button for 20 seconds.
In the event of problems with connection via Bluetooth-connected phone
If you experience difficulties when connecting a phone to the car via Bluetooth
- Check that the phone battery is sufficiently charged and that the phone is switched on.
- Check that you have Bluetooth switched on in both the phone and the car.
- Check that you have established a Bluetooth connection and have connected the car to the phone to be used.
- If possible, try to connect another phone to the car via Bluetooth in order to check whether the problem is in the device or in the car.
If the problem persists:
- Clear all previously added phones in the Bluetooth settings in the car.
- Restart the phone you want to connect.
- Try to connect the phone again.
If connection via the car’s built-in modem works poorly due to poor coverage, for example, try connecting via Wi-Fi networks or a Bluetooth-connected phone instead.
Note
If you connect to the Internet through several different sources at the same time, such as if the car has Internet via a built-in modem, and you access the Internet via a Bluetooth-connected phone, these sources are used in the following order of priority. Firstly, connection via Wi-Fi networks is used; secondly, via a Bluetooth-connected phone; and thirdly, via the car’s built-in modem.
Connecting to the Internet via Wi-Fi
If the car is, for example, parked outside a house with a Wi-Fi network, or if you share the Internet via a mobile phone, it is possible to connect the car to the network.
To connect the car to a Wi-Fi network, proceed as follows.
- Activate tethering in your mobile phone (if you want to share the mobile phone’s Internet connection).
- Go to settings
- Tap on the row for Wi-Fi in order to show a list of available networks.
- Select the required network, enter the password if necessary, and connect.
Markets with Car Modem Internet
The markets listed offer Internet via the car’s built-in modem for 4 years(The time may vary depending on the market and car model.) from the date of purchase of the car. Data roaming works within the EU.
| Country |
|---|
| Australia |
| Belgium |
| Denmark |
| Finland |
| France |
| Hong Kong |
| India |
| Indonesia |
| Ireland |
| Iceland |
| Italy |
| Japan |
| Canada |
| China |
| Korea |
| Luxembourg |
| Malaysia |
| Mexico |
| Netherlands |
| Norway |
| New Zealand |
| Poland |
| Portugal |
| Puerto Rico |
| Romania |
| Switzerland |
| Singapore |
| Slovakia |
| Spain |
| UK |
| Sweden |
| Taiwan |
| Thailand (Volvo XC40 Recharge Pure Electric model year 2022 and 2023, and C40 Recharge Pure Electric model year 2023 are provided with connected services free of charge for 4 years. For other car models, connected services are free-of-charge for 1 year.) |
| Czech Republic |
| Germany |
| Hungary |
| USA |
| Austria |