The services available may vary over time and depend on equipment level and market.
Creating a Volvo ID
A Volvo ID needs to created in order to use the Volvo services connected to the car, e.g. via the Volvo Cars app.
Create a Volvo ID with the Volvo Cars app
- Download the latest version of the Volvo Cars app (Available to download via e.g. Apple App Store or Google Play.)to the phone.
- Select to create Volvo ID.
- The web page for creating a Volvo ID is shown
- Enter a personal email address or mobile number
- Follow the instructions that are automatically sent to the specified email address/mobile number.
- A Volvo ID has now been created and is ready for use.
Create a Volvo ID via the Volvo Cars website
- Go to volvoid.eu.volvocars.com/Account. Select to create a Volvo ID.
- Enter a personal email address or mobile number.
- Follow the instructions that are automatically sent to the specified email address/mobile number.
- A Volvo ID has now been created and is ready for use.
Problems logging in with Volvo ID
This article describes problems that may arise when logging in with Volvo ID. For example, if you have forgotten your password or your Volvo ID username.
In the Volvo Cars app (Applies to certain markets.)
- Open the Volvo Cars app.
- Select “Log in”.
- Press “Forgotten password?” and follow the instructions.
-
You can also change your password at volvoid.eu.volvocars.com/Account.