- Tap on the app view icon
at the bottom of the centre display to access the app view and start the radio, navigation system, and phone, for example. - Some basic apps are always available. More apps such as web radio and music services can be downloaded when the car is connected to the Internet.
- Certain apps are only available for use if the car is connected to the Internet.
- All the apps used should be updated to the latest version. This gives access to the latest updates and functions.
- open the app again
- check whether an update is available for the app
- restart the system (switch off the car, wait a few seconds and then restart it)
- uninstall and reinstall the app.
If the fault persists, contact a workshop. Volvo recommends that an authorised Volvo workshop is contacted.
Volvo ID
Volvo ID is a personal ID that gives access to a wide range of services via a single username and password.
- One example of a service when Volvo ID is needed is when checking the car on your phone using the Volvo Cars app.
- Volvo ID is created from the car, volvoid.eu.volvocars.com/Account, or the Volvo Cars app.
Creating a Volvo ID
A Volvo ID needs to be created in order to use the Volvo services connected to the car, e.g. via the Volvo Cars app.
Create a Volvo ID with the Volvo Cars app
- Download the latest version of the Volvo Cars app to the phone.
- Select to create Volvo ID.
- The web page for creating a Volvo ID is shown.
- Enter a personal email address or mobile number.
- Follow the instructions that are automatically sent to the specified email address/mobile number.
- A Volvo ID has now been created and is ready for use.
- Go to volvoid.eu.volvocars.com/Account. Select to create a Volvo ID.
- Enter a personal email address or mobile number.
- Follow the instructions that are automatically sent to the specified email address/mobile number.
- A Volvo ID has now been created and is ready for use.