- Do not affix any objects, tape or decals in the areas described below.
- Clean camera lenses regularly with lukewarm water and car shampoo – be careful not to scratch the lenses.
- Do not install auxiliary lamps or similar in the grille as this can affect the performance of the front radar unit.
Radar unit locations
Location of the parking sensors
Note
Dirt, ice and snow covering the sensors may cause incorrect warning signals, reduced or no function.
Camera location
Important
Maintenance of driver support components must only be performed at a workshop – an authorised Volvo workshop is recommended.
Software updates
The car’s software is updated through its connection to the mobile network, which is designated OTA (over-the-air). The notification view shows when a new software update is available. You can choose when to install it after it has been downloaded. Update the software in the car as soon as possible when an update is available.
Download
The download takes place in the background via the mobile network when the car is running. It may take several hours, depending on the size of the update and the speed of the connection. If the car is switched off while the download is in progress, it is resumed automatically the next time the car is started.
The following is required in order to download updates:
- the car is connected to the Internet.
- approval of the use of online services.
Note
Depending on software version, download may start automatically, or be started via the notification of an available software update.
Installing an update
Once a software update has been downloaded and is ready for installation, this is shown in the notification view and by a message when the car is started. You can choose to install the update immediately, or have a further reminder at a later date.
It is possible to reach the update view via
Note
The installation of the software update may take up to 90 minutes. During this time, the car will be locked and its functions unavailable. Bear this in mind when scheduling the update.
During installation:
The notification view shows when an update is ready for installation. Open the notification and follow the instructions in the centre display.
Leave the car, close all doors, and lock the car.
The installation is started. The car must be locked within several minutes otherwise the installation is cancelled.
Wait until the installation is finished.
The installation may take up to 90 minutes. When the installation is finished the car can be used as normal.
Note
- If possible, avoid handling the car, its charging cable and other functions during the installation.
- If you need to enter the car while installation is in progress, you must use the key blade.
- The car’s anti-theft alarm is disarmed during installation in order to avoid false alarms.
Always read through what the update contains so that you know how the car and its functions are affected.
If the installation fails, the car’s systems are reset to the latest installed version.
Note
It is important to install software updates as soon as possible in order to avoid the risks that may be associated with old software. If you experience problems with the update – contact your Volvo dealer.
Information on contents
Tap on the information symbol in the centre display for more information on the content of the software update.
Note
Functionality after updating may vary depending on market, model, model year and options.
Brake system maintenance
Check brake system components regularly for wear.
To keep the car as safe and reliable as possible, follow the Volvo service intervals as specified in the Service and Warranty Booklet. After replacing brake linings and brake discs, braking effect is only adapted after they have been “worn in” for a few hundred kilometres (miles). Compensate for the reduced braking effect by depressing the brake pedal harder. Volvo recommends only fitting brake linings that are approved for your Volvo.
Important
The wear on the brake system’s components must be checked regularly.
Contact a workshop for information about the procedure or engage a workshop to carry out the inspection – an authorised Volvo workshop is recommended.
Operational disruption
If you experience an operational disruption or deviation from the car’s normal function then it may be due to a fault or the specific circumstances of the situation.
Some functions have limitations in particular situations and require that certain conditions are fulfilled in order to work. The driver display and centre display may show messages in order to inform about such a situation.
Find out more about fault-tracing and the limitations of various functions in related articles below.
If the car is not drivable
Activate the hazard warning flashers if the car has broken down or been forced to stop unexpectedly in a trafficked environment. Think about safety. If possible, move the car out of danger from traffic. Put on a reflective vest and then position the warning triangle so that other road users are warned in good time. Call roadside assistance if the cause cannot be remedied at your location.
Data transfer between car and workshop via Wi-Fi
Volvo’s workshops have a specific Wi-Fi network for data transfer between the car and the workshop. The car is connected using the key’s buttons, so it is important to take along a key with buttons in the event of a workshop visit.
During a workshop visit, your service technician can perform fault-tracing and update software via the network.
Connection with a key
Press three times on the lock button on the key to connect the car to the workshop’s network. That’s why it’s important to take a key with buttons with you for the workshop visit. Connection is normally handled by the service technician.
When the car is connected to a Wi-Fi network, the
It is not possible to use the key to connect to other Wi-Fi networks.
Warning
The car must not be driven when connected to the workshop’s networks and systems.
Raise the car
It is important to use the marked lifting points on the car’s chassis when using a jack to raise the car.
The triangles in the plastic cover indicate the locations of the lifting points (marked in red).
Note
Volvo recommends only using the jack that belongs to the car model in question. If a jack is selected other than the one recommended by Volvo, follow the instructions supplied with the equipment.
Important
If a jack is included with the car, it is only designed for occasional, short-term use, such as when changing a wheel after a puncture. Only the jack belonging to the specific model is to be used to jack up the car. If the car is to be jacked up more often, or for a longer time than is required just to change a wheel, use of a garage jack is recommended. In this instance, follow the instructions for use that come with the equipment.
When the jack is not in use it should be stored in its storage space under the cargo area floor. Crank the jack down for it to fit.
Warning
- Apply the parking brake and set the gear selector in Park position (P).
- Chock the wheels standing on the ground using solid wood blocks or large stones.
- Check that the jack is not damaged, that the threads are thoroughly lubricated and that it is free from dirt.
- Check that the jack is resting on a firm, level surface that is not slippery and is not slanted.
- The jack must be correctly attached in the jack’s bracket.
- Never position anything between the ground and the jack, or between the jack and the car’s jacking point.
- Passengers must leave the car when it is raised on the jack.
- If a wheel must be changed in a trafficked environment, passengers must stand in a safe place.
- Use a jack designed for the car when changing tyres. Use supports to secure the car for all other work.
- Never crawl underneath the car and do not extend any part of your body under the car when it is raised by a jack.
Warning
If the car is raised using a workshop jack, this must be placed beneath one of the four jacking points. Take care to position the workshop jack so that the car cannot slip off. Make sure that the jack plate is fitted with a rubber guard so that the car remains stable and is not damaged. Always use axle stands or similar.
When the jack is not in use it must be stored in its storage space.
Read through all instructions before beginning. Take out the tools needed before jacking up the car.
Set up the warning triangle and activate the hazard warning lights if, for example, a tyre is being changed in a trafficked location.
Apply the parking brake and engage gear position P.
Note
Applies to cars with level control: If the car is equipped with air suspension, this must be disabled before the car is raised.
Chock in front of and behind the wheels that remain on the ground. Use, for example, heavy wooden blocks or large stones.
Position the jack or the lift arms at the designated spots of the car’s undercarriage. The triangle markings in the plastic cover indicate the locations of the jacking/lifting points. There are two jacking points on each side of the car. There is a recess for the jack at each point.
Position the jack on level, firm and non-slippery ground under the jacking point that will be used.
Crank the jack up until it is correctly positioned and comes into contact with the car’s jacking point. Check that the head of the jack (or lifting arms at a workshop) is correctly positioned in the jacking point so that the bump in the centre of the head fits into the jacking point hole, and check that the base of the jack is positioned vertically below the jacking point.
Turn the jack so that the crank is as far away from the side of the car as possible, at which point the jack’s arms are perpendicular to the direction of the car.
Raise the car to the height required to perform the task.