Call the emergency services or roadside assistance as necessary.
- Think about safety when exiting the car!
- Use a reflective vest and position the warning triangle so that other road users are warned.
If you collide with a wild animalBe careful, injured animals can feel trapped and then defend themselves.
Call the police to get help with humane killing if the animal is seriously injured, or move a dead animal away from the road so that it is not a danger to other road users.
Safety mode
Safety mode is a protective state that is triggered when a collision may have damaged any of the car’s vital functions, such as the high voltage system, sensors for any of the safety systems, or the brake system.
If the car has been in a collision, the message Safety mode See Owner’s manual may be shown on the driver display with a warning symbol as long as the display is not damaged and the car’s electrical system is still in working order. This message means that the car has reduced functionality.
If the car is in safety mode, it is possible to attempt to reset the system in order to start and move the car for a short distance, if in a dangerous traffic situation for example.
Never attempt to repair your car or reset the electronics yourself if the car has been in safety mode. This could result in personal injury or the car not functioning as normal. Volvo recommends engaging an authorised Volvo workshop to check and restore the car to normal status after Safety mode See Owner’s manual has been shown.
Starting and moving the car after safety mode
If the car is in safety mode, it is possible to attempt to reset the system in order to start and move the car for a short distance, if in a dangerous traffic situation for example.
Reset and start the car after safety mode
- Check the general damage situation of the car.
If there is only minor damage, starting can be attempted. - Switch off the car manually.
- Then try to start the car.
- The car’s electronics carry out a systems check and then try to resume normal status. The driver display shows the message Car start System check, wait during this time. This can take up to one minute.
- Then try to start the car again when the message Car start System check, wait is no longer shown in the driver’s display.
Important
If the message Safety mode See Owner’s manual is still shown on the display the car must not be driven or towed but a vehicle recovery service must then be used instead. Even if the car appears to be driveable, hidden damage may make the car impossible to control once moving.
Moving the car after safety mode
- If the driver display shows the message The car is now in normal mode after a start attempt, the car can be carefully moved if standing in a dangerous position.
- Do not move the car further than necessary.
Warning
If the car is in safety mode it must not be towed. It must be transported from its location. Volvo recommends that it is transported to an authorised Volvo workshop.