If the vehicle has been involved in a collision, the text Safety mode See Manual may appear on the instrument panel along with the warning symbol if the panel is undamaged and the vehicle’s electrical system is intact. The message indicates that one or more of the vehicle’s functions may be reduced.
If safety mode has been set, it may be possible to reset the system in order to start and move the vehicle a short distance, for example, if it is blocking traffic.
Never attempt to perform repairs or reset electrical components on your own after the vehicle has been in safety mode. This could result in injury or prevent the vehicle from functioning properly. Contact Polestar Customer Support for assistance checking and restoring the vehicle to normal status after Safety mode See Manual is displayed.
When the vehicle is in safety mode, it should not be towed behind another vehicle. It should be towed from the site on a tow truck. Contact Polestar Customer Support.
Starting and moving the vehicle when it is in safety mode
Resetting and starting the vehicle after safety mode
- Check the vehicle for damage.
If the damage is minor, you may attempt to start the vehicle.
- Switch off the vehicle manually.
- Then try to start the vehicle.
> The vehicle’s electrical system will perform a system check and then attempt to reset to normal operating mode. The message Vehicle start System check, the wait will be displayed on the instrument panel during the check. This may take up to a minute.
- When the Vehicle starts the System check, the wait is no longer displayed in the instrument panel, try again to start the vehicle.
If the message Safety mode See Manual is still displayed, the vehicle should not be driven or towed behind another vehicle. If the vehicle needs to be moved, it must be towed on a tow truck. Even if no damage is apparent, there may be hidden damage that could make the vehicle impossible to control.
Moving the vehicle when it is in safety mode
- If the message The car is now in normal mode is displayed after attempting to start the motor, the vehicle may be moved carefully from its present position if, for example, it is blocking traffic.
- Do not move the vehicle farther than absolutely necessary.
WARNING
When the vehicle is in safety mode, it should not be towed behind another vehicle. It should be towed from the site on a tow truck. Contact Polestar Customer Support.