Location of the camera
The camera is used by the following functions:
- Adaptive Cruise Control*
- Pilot Assist*
- Lane Keeping Aid
- Assistance during collision risks
- Driver Alert Control
- Traffic sign information
- Active high beam
- Park Assist System
- Ready to drive notification
Camera limitations
Obstructed camera
The area in front of the camera unit must be cleaned regularly and kept free of decals, objects, dirt, etc., which could interfere with camera-based functions. It could cause functions to be reduced, deactivated completely or to produce an incorrect function response.
High temperatures
If the temperature in the passenger compartment is very high, the camera will switch off temporarily for approx. 15 minutes after the vehicle is started to protect its electronic components. When the temperature has cooled sufficiently, the camera will automatically restart.
Damaged windshield
Failure to take action could result in reduced performance for the driver support systems that use the camera unit. It could cause functions to be reduced, deactivated completely or to produce an incorrect function response.
To avoid the risk of malfunction of the driver support systems that use the camera, the following also apply:
- If there are cracks, scratches, or stone chips on the windshield in front of any of the camera “windows” and this covers an area of about 0.5×3.0 mm (0.02×0.12 inches) or more, contact Polestar Customer Support to have the windshield replaced.
- Polestar advises against repairing cracks, scratches, or stone chips in the area in front of the camera – the entire windshield should instead be replaced.
- Before replacing the windshield, contact Polestar Customer Support to verify that the right windshield has been ordered and installed.
- The same type of windshield wipers or wipers approved by Polestar should be used for replacement.
- If the windshield is replaced, the camera must be recalibrated by a workshop to help ensure the proper functioning of all of the vehicle’s camera-based systems. Contact Polestar Customer Support.
Reduced visibility
Cameras have the same limitations as the human eye. In other words, their “vision” is impaired by adverse weather conditions such as heavy snowfall/rain, dense fog, swirling dust/snow, etc. These conditions may reduce the function of systems that depend on the camera or cause these systems to temporarily stop functioning.
Strong sunlight, reflections from the road surface, ice or snow covering the road, a dirty road surface, or unclear lane marker lines may drastically reduce the camera’s ability to detect the side of a lane, a pedestrian, a cyclist, a large animal or another vehicle.
Bicycle holders or other extras mounted behind the vehicle may obstruct the camera’s view.
Blind sectors
There are “blind” sectors between the cameras’ fields of vision.
With the Park Assist Camera’s 360° view selected, objects/obstacles may not be detected if they are located in the “joints” where the edges of the individual camera views meet.
Even if it seems as though only a fairly small section of the screen image is obstructed, this may mean that a relatively large sector is hidden and an obstacle there may not be detected until it is very near the vehicle.
Lighting conditions
The camera image is automatically adjusted according to the current lighting conditions. This means that the brightness and quality of the image may vary slightly. Poor lighting conditions may result in reduced image quality.
Camera symbols and messages
Sensor blocked
If this symbol and the message “Windscreen sensor blocked See Manual” are displayed in the instrument panel, it means that the camera is unable to detect other vehicles, cyclists, pedestrians and large animals in front of the vehicle and that the vehicle’s camera-based functions may be obstructed.
The following table shows some of the situations that can cause the message to be displayed, and suggested actions:
| Cause | Action |
|---|---|
| The area of the windshield in front of the camera is dirty or covered by ice or snow. | Clean the windshield in front of the camera and remove dirt, ice and snow. |
| Thick fog, heavy rain or snow is blocking the camera’s range of visibility. | No action. Heavy precipitation may sometimes prevent the camera/radar sensor from functioning. |
| Water or snow is spraying/swirling up and blocking the camera’s range of visibility. | No action. Very wet or snow-covered roads may sometimes prevent the camera/radar sensor from functioning. |
| Dirt has collected between the inside of the windshield and the camera. | The windshield on the inside of the camera casing needs to be cleaned – contact Polestar Customer Support. |
| Bright sunlight. | No action. The camera/radar sensor will reset automatically when lighting conditions improve. |
Radar sensor limitations
The camera and radar are intelligent driving aids that cannot be relied on to achieve intelligent driving, and the necessary safety steering must be employed to avoid road safety risks or accidents caused by the driver’s improper use of camera and radar.
Obstructed camera
The area in front of the radar sensor must be cleaned regularly and kept free of decals, objects, dirt, etc., which could interfere with radar-based functions. It could cause functions to be reduced, deactivated completely or to produce an incorrect function response.
Wet snow or ice on the grille in front of the radar unit can disrupt radar-based functions. It could cause functions to be reduced, deactivated completely or to produce an incorrect function response. The driver is always responsible for intervening in this type of situation and for maintaining a safe speed and distance to the vehicle ahead.
Vehicle speed
The radar sensor’s ability to detect a vehicle ahead is significantly reduced if the speed of the vehicle ahead differs greatly from your vehicle’s speed.
Limited field of vision
The radar sensor has a limited field of vision. In some situations, it may detect a vehicle later than expected or not at all.
- The radar sensor’s field of vision
- The radar sensor’s detection of vehicles very close to your vehicle may be delayed in certain situations, e.g. if a vehicle pulls in between your vehicle and the vehicle directly ahead.
- Small vehicles, such as motorcycles, or vehicles that are not driving in the center of the lane may remain undetected.
- In curves, the radar may detect a different vehicle or lose sight of a target vehicle.
Do not install anything in front of the radar unit, such as auxiliary lights, decals, etc., as this could interfere with radar-based functions. It could cause functions to be reduced, deactivated completely or to produce an incorrect function response.
Radar sensor symbols and messages
Sensor blocked
If this symbol and the message Radar sensor front Sensor blocked See Manual are displayed in the instrument panel, it means that the radar sensor is unable to detect other vehicles, cyclists, pedestrians and large animals in front of the vehicle and that the vehicle’s radar-based functions may be obstructed.
The following table shows some of the situations that can cause the message to be displayed, and suggested actions:
| Cause | Action |
|---|---|
| The area in front of the radar sensor is dirty or covered by ice or snow. | Clean the area in front of the radar sensor. |
| Heavy rain or snow is blocking the radar signals. | No action. Heavy precipitation may sometimes prevent the camera/radar sensor from functioning. |
| Water or snow is spraying/swirling up and blocking the radar signals. | No action. Very wet or snow-covered roads may sometimes prevent the camera/radar sensor from functioning. |
Radar sensor type approval
| Market | ACC & PA | BLIS | Type approval |
|---|---|---|---|
| Canada | ✓ | IC: 8436B-77V12FLR | |
| ✓ | IC:2694A-RS4 | ||
| USA | ✓ | FCC ID: WU877V12FLR | |
| ✓ | FCC ID: NBG01RS4 |
Canada
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
USA
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION TO USERS
Changes or modifications not expressly approved by the party responsible for compliance could void the user`s authority to operate the equipment.
For detailed information on type approval, contact Polestar Customer Support.
Radar units
Location of front radar sensor
Location of rear radar sensor
Modifying the radar units can make them illegal to use.
Do not mount auxiliary lights or similar in front of the grille as this can affect the radar unit’s functionality.
To help ensure the proper functioning of the front radar unit, use only the Polestar original protective cover in the grille in front of the front radar unit.
Recommended maintenance for radar units and parking sensors
It is important that the surfaces in front of radar units and sensors are kept clean. Do not attach any objects, tape or decals to the surface of the sensors.
To help ensure the proper functioning of the front radar unit, use only the Polestar original protective cover in the grille in front of the front radar unit.
Location of the radar units
Location of the front radar sensor
Location of rear radar sensor
Location of the Park Assist sensors
Location of the Park Assist sensors
Dirt, ice, and snow covering the sensors could cause false warnings, reduced function, or no function.
Only a workshop may perform maintenance on driver support components – contact Polestar Customer Support.
Recommended maintenance for the camera
Dirt, ice and snow covering the sensors could cause false warnings, reduced function, or no function.
The marked area must be cleaned regularly and kept free of decals, objects, dirt, etc., which could interfere with camera-based functions. It could cause functions to be reduced, deactivated completely or to produce an incorrect function response.
- For best possible performance, it is important to keep the areas in front of the sensors clean.
- Do not attach any objects, tape or decals to the surface of the sensors.
Only a workshop may perform maintenance on driver support components – contact Polestar Customer Support.