Polestar 2

2022 Polestar 2 Internet Connection Owner’s Manual

2022 Polestar 2 Internet connection

Connecting to a Wi-Fi network

The vehicle can be connected to an external Wi-Fi network.

If the vehicle is parked outside a building with a Wi-Fi network, for example, or if you are sharing an Internet connection via a cellular phone, you can connect the vehicle to that network.

To connect the vehicle to an external Wi-Fi network:

  • Activate tethering (personal/portable hotspot) in your cellular phone if you would like to share the cellular phone’s Internet connection.
  • Go to App view and then open settings .
  • Select Network and Internet.
  • Tap the Wi-Fi row to display a list of available networks.
  • Choose a network, enter the password if required, and connect.

Connecting to the Internet via Bluetooth

Set up an Internet connection via Bluetooth through tethering (personal/portable hotspot) from a phone.
  • Make sure that the phone supports Internet sharing (tethering) and that the function is activated.
  • Connect the phone to the vehicle via Bluetooth. Go to App view , settings and tap Bluetooth.
  • If the phone was previously connected, tap the icon for tethering via Bluetooth for the phone you want to use. Otherwise, select Pair new device first.
  • Accept, via the message shown, that a connection should be made.

> The vehicle is connected to the Internet.

NOTE

The cellular phone and network operator must support tethering (sharing of Internet connection) and the subscription must include data traffic.

Internet connection

When the vehicle is connected to the Internet, you can use apps to listen to web radio, music services, etc.

The vehicle can be connected to the Internet via a Bluetooth-connected phone or a Wi-Fi network. In some markets, connection is also possible via the vehicle’s integrated modem.(On certain markets approval of conditions is required for modem connection) If the vehicle has connections to several different sources at the same time, it will first attempt to connect over Wi-Fi, then Bluetooth and, finally, via the vehicle’s integrated modem.

Internet connection problems

If the vehicle loses its Internet connection, you can try the following.
Switching cellular data on and off

If the vehicle’s Internet connection suddenly and inexplicably disappears, it may help to switch cellular data on and off.

  • Go to App view and then open settings .
  • Select Network and Internet.
  • Switch Wi-Fiand Vehicle SIM data off and then on again to restart the connection.
Restarting the systemRestart the system by holding down the home button for 20 seconds.
Problems connecting via a Bluetooth-connected phoneIf you are having difficulty connecting a phone to the vehicle via Bluetooth
  • Make sure the phone is switched on and that the battery has sufficient charge.
  • Make sure Bluetooth is enabled in both the phone and in the vehicle.
  • Make sure you have established a Bluetooth connection and connected the vehicle to the phone you want to use.
  • If possible, try connecting another phone to the vehicle through Bluetooth to check if the problem is with the device or in the vehicle.

If the problem persists:

  1. Delete all previously added phones under the Bluetooth settings in the vehicle.
  2. Restart the phone you want to connect.
  3. Try connecting the phone again.
Problems connecting via the vehicle’s integrated modem
(Connection via integrated modem is only available on some markets)
If connection via the vehicle’s integrated modem is not working well, e.g. due to poor coverage, try connecting via a Wi-Fi network or Bluetooth-connected phone instead.
NOTE

If multiple Internet connection sources are used at the same time, for example, if the vehicle has Internet via integrated modem and simultaneously has Internet switched on via a Bluetooth-connected phone, these sources are used according to the following order of priority. First, connection will be attempted via the Wi-Fi network, second, via the Bluetooth-connected phone and third, via the vehicle’s integrated modem.

Markets with Internet via vehicle modem

Markets offering Internet via the vehicle’s integrated modem are listed here.

The markets listed here offer Internet via the vehicle’s integrated modem for 4 years from the purchase date of the vehicle. Data roaming works within the EU.

Country
Australia
Austria
Belgium
Canada
China
Czech Republic
Denmark
Finland
France
Germany
Hong Kong
India
Indonesia
Ireland
Italy
Japan
Korea
Malaysia
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Singapore
Spain
Sweden
Switzerland
Taiwan
Thailand
United Kingdom
USA
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