2021 Polestar 1 Symbols and messages Owners Manual

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.
If a message cannot be erased, contact Polestar Customer Support.

City Safety messages

A number of messages related to City Safety may be displayed in the instrument panel. Several examples are provided below.

Message	Meaning
City Safety Automatic intervention	When City Safety is braking or has activated the automatic braking function, one or more symbols may illuminate in the instrument panel and a text message may be displayed.
City Safety Reduced functionality Service required	The system is not functioning as intended. Contact Polestar Customer Support.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.
If a message cannot be erased, contact Polestar Customer Support.

Cross-Traffic Alert* messages

A number of messages related to Cross Traffic Alert (CTA) may be displayed in the instrument panel. Several examples are provided below.

Message	Meaning
Blind spot sensor Service required	The system is not functioning as intended. Contact Polestar Customer Support.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.
If a message cannot be erased, contact Polestar Customer Support.

Electronic Stability Control symbols and messages

A number of symbols and messages related to Electronic Stability Control (ESC) may be displayed in the instrument panel. Several examples are provided below.

Symbol	Message	Meaning
	Steady glow for approx. 2 seconds	System check when the engine is started.
	Flashing light	The system is actively operating.
	Steady glow	Sport mode is activated. Note: The system is not deactivated in this mode, but has partially reduced functionality.
	ESC Temporarily off	The system’s functionality has been temporarily reduced due to high brake system temperatures. The function will be automatically reactivated when the brakes have cooled.
	ESC Service required	The system is not functioning properly. Stop the vehicle in a safe place, turn off the engine and then restart it.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.
If a message cannot be erased, contact Polestar Customer Support.

Hybrid-related symbols and messages in the instrument panel

A number of symbols and messages related to hybrid operation may be displayed in the instrument panel. They may also appear in combination with general indicator and warning symbols and disappear when the necessary action has been taken.

Symbol	Message	Meaning
	12 V Battery Charging fault, service urgent. Drive to workshop	Hybrid battery fault. Contact Polestar Customer Support to have the battery checked as soon as possible.
	12 V Battery Charging fault Stop safely	Hybrid battery fault. Stop the vehicle as soon as possible and contact Polestar Customer Support to have the battery checked.
	12 V Battery Fuse failure Service required	Hybrid battery fault. Contact Polestar Customer Support to have the system checked as soon as possible.
	HV battery Overheated, stop safely	The hybrid battery’s temperature seems to be rising at an abnormal rate. Stop the vehicle and turn off the engine. Wait at least 5 minutes before driving. Contact Polestar Customer Support or inspect the vehicle to make sure everything seems normal before continuing to drive.
	Reduced performance Max vehicle speed limited	The hybrid battery’s charge level is too low for driving at high speeds. Charge the battery as soon as possible.
	Propulsion system Harsh behavior at low speed, vehicle ok to use	The hybrid system is not functioning properly. Contact Polestar Customer Support to have the system checked as soon as possible.
	Hybrid system failure Service required	The hybrid system is not functioning. Contact Polestar Customer Support to have the system checked as soon as possible.
	Charge cable Remove before start	Displayed when the driver attempts to start the vehicle with the charging cable still connected. Remove the charging cable and close the charger cover.

Indicator and warning symbols

Indicator and warning symbols alert the driver that a function is active, that a symbol is working, or that an error or serious fault has occurred.

Red symbols

	WARNING The red warning symbol illuminates to indicate that a fault has been detected that could affect safety or driveability. An explanatory message will be simultaneously displayed in the instrument panel. The warning symbol may also illuminate in combination with other symbols.
	Seat belt reminder Lights up or flashes when someone in the vehicle has not buckled their seat belt.
	Airbags A fault has been detected in one of the vehicle’s safety systems. Read the message in the instrument panel and contact Polestar Customer Support.
	Fault in brake system A fault has occurred in the brake system. Read the message in the instrument panel and contact Polestar Customer Support.
	Parking brake Steady light: the parking brake is activated. Flashing: a fault has occurred in the parking brake. Read the message in the instrument panel.
	Electrical system malfunction A fault has occurred in the electrical system. Contact Polestar Customer Support.
	High engine temperature Engine temperature too high. Read the message in the instrument panel.
	Collision risk City Safety warns the driver if there is a risk of a collision with another vehicle, pedestrian, cyclist or large animal.

	Low oil pressure Stop the engine immediately and check the engine oil level. Add oil if necessary. If the symbol illuminates and the oil level is normal, contact Polestar Customer Support.

Amber symbols

	Information A problem has occurred in one of the vehicle’s systems. Read the message in the instrument panel. The information symbol may also illuminate in combination with other symbols.
	Fault in brake system A fault has occurred in the brake system. Read the message in the instrument panel.
	Fault in ABS system The system is not functioning properly. The vehicle’s regular brakes will still work, but without the ABS function.
	Emission control system Emissions systems fault. Contact Polestar Customer Support.
	Rear fog light Rear fog light on.
	Tire pressure system Tire pressure low. If there is a fault in the tire pressure system, the symbol will first flash for approximately 1 minute and then glow steadily. This may occur if the system cannot detect or alert the driver of low tire pressure as intended.
	Fault in headlight system A fault has occurred in the headlight system. Read the message in the instrument panel.

	Lane Keeping Aid Lane Keeping Aid is alerting/intervening.
	Reduced performance Temporary fault in driveline. Read the message in the instrument panel.
	Stability system Steady glow: a fault has occurred in the system. Flashing: the system is working.
	Stability system, Sport mode Sport mode is activated.

Blue symbols

	Active high beam Active high beams are activated and on.
	High beams High beams on.

Green symbols

	Auto-hold brake The function is activated and the service brake or parking brake is operating.
	Fog lights Front fog light on.
	Parking lights The parking lights are on.
	Left/right turn signals A turn signal is being used.

White/Gray symbols

	Active high beam Active high beams are activated but not on.
	Preconditioning Engine and passenger compartment heater/air conditioning precondition the vehicle.
	Lane Keeping Aid White symbol: Lane Keeping Aid is activated and lane marking lines have been detected. Gray symbol: Lane Keeping Aid is activated and lane marking lines have not been detected.
	Rain sensor The rain sensor is activated.

Lane Keeping Aid display

Lane Keeping Aid (LKA) uses symbols in the instrument panel for various situations. 2021 Polestar 1 Symbols and messages

Some examples of symbols and descriptions of the situations in which they might appear are provided below.

Available

2021 Polestar 1 Symbols and messages

Available ‒ the marker lines in the symbol are WHITE.
Lane Keeping Aid is able to detect one or both of the traffic lane’s side marker lines.

Unavailable

2021 Polestar 1 Symbols and messages

Unavailable ‒ the marker lines in the symbol are GRAY.
Lane Keeping Aid is unable to detect the lane marker lines, the vehicle’s speed is too low or the road is too narrow.

Steering/warning indicator

2021 Polestar 1 Symbols and messages

Steering/warning ‒ the marker lines in the symbol are COLORED.
Indicates that the Lane Keeping Aid system is alerting the driver and/or attempting to steer the vehicle back into the lane.

Lane Keeping Aid symbols and messages

A number of symbols and messages related to Lane Keeping Aid (LKA) may be displayed in the instrument panel. Several examples are provided below.

Symbol	Message	Meaning
	Driver support system Reduced functionality Service required	The system is not functioning as intended. Contact Polestar Customer Support.
	Windscreen sensor Sensor blocked, see Manual	The camera’s ability to detect the lane in front of the vehicle is reduced.
	Lane Keeping Aid Apply steering	LKA‘s steering assistance is disabled when the driver’s hands are not on the wheel. Follow the instructions and steer the vehicle.
	Lane Keeping Aid Standby until steering applied	LKA will go into standby mode until the driver begins steering the vehicle again.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.
If a message cannot be erased, contact Polestar Customer Support.

Overheating of engine and transmission

In certain driving conditions, such as driving in mountainous areas or hot weather, there is a risk of the engine or transmission overheating, especially when carrying heavy loads.

Engine power may be temporarily limited.
Remove any auxiliary lights mounted in front of the grille when driving in hot weather.
If the temperature in the engine’s cooling system becomes too high, a warning symbol will appear in the instrument panel along with the message Engine temperatureHigh temperature Stop safely. Pull over to a safe location and let the engine idle for a few minutes to cool down.
If the message Engine temperatureHigh temperature Turn off engineor Engine coolantLevel low, turn off engine is displayed, stop the vehicle and turn off the engine.
If the transmission begins to overheat, an alternative gear shifting program will be selected. An integrated protective function will also be activated, the warning symbol will illuminate and the message Transmission warmReduce speed to lower temperatureor Transmission hotStop safely, wait for cooling will be displayed in the instrument panel. Follow the recommendations given by reducing speed or stopping the vehicle safely and letting the engine idle for a few minutes to let the transmission cool.
If the vehicle begins to overheat, the air conditioning may be temporarily switched off.
After a prolonged period of driving in demanding conditions, do not turn off the engine immediately after stopping.

NOTE

It is normal for the engine’s cooling fan to operate for a short time after the engine is switched off.

Symbols in the instrument panel

Symbol	Meaning
	High engine temperature. Follow the recommendations provided.
	Low coolant level. Follow the recommendations provided.
	Transmission hot/overheated/cooling. Follow the recommendations provided.

Park Assist Camera symbols and messages

Symbols and messages for the Park Assist Camera (PAC) may be displayed in the instrument panel and/or the center display. Several examples are provided below.

Symbol	Message	Meaning
		The rear Park Assist sensors are turned off and no acoustic warnings or field markings for obstacles/objects will be provided.
		The camera is not functioning properly.
	Park Assist System Sensors blocked, cleaning needed	One or more of the sensors are blocked. Check and clean/remove the obstacle as soon as possible.
	Park Assist System Unavailable Service required	The system is not functioning as intended. Contact Polestar Customer Support.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.

If a message cannot be erased, contact Polestar Customer Support.

Park Assist symbols and messages

Symbols and messages for the Park Assist system (PAS) may be displayed in the instrument panel and/or the center display. Several examples are provided below.

Symbol	Message	Meaning
		The rear Park Assist sensors are turned off and no acoustic warnings for obstacles/objects will be provided.
	Park Assist System Sensors blocked, cleaning needed	One or more of the sensors are blocked. Check and clean/remove the obstacle as soon as possible.
	Park Assist System Unavailable Service required	The system is not functioning as intended. Contact Polestar Customer Support.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.
If a message cannot be erased, contact Polestar Customer Support.

Parking climate symbols and messages

A number of symbols and messages related to parking climate may be displayed in the instrument panel.
Messages related to parking climate can also be displayed in a device that has the Polestar 1 app.

Symbol	Message	Meaning
	Parking climate Service required	Parking climate is not functioning properly. Contact Polestar Customer Support to have the system checked as soon as possible.
	Parking climate Temporarily unavailable	Parking climate is temporarily not functioning properly. If the problem persists, contact Polestar Customer Support to have the function checked.
	Parking climate Unavailable Charge level too low	The parking climate cannot be activated because the hybrid battery’s charge level is too low to start the parking heater. Start the vehicle.
	Parking climate Unavailable, not connected to power supply	The parking climate cannot be activated if the charging cable is not connected. Connect the charging cable.
	Parking climate Limited Charge level too low	Parking climate will only run for a limited time when the hybrid battery’s charge level is too low. Start the vehicle.

Pilot Assist* symbols and messages

A number of symbols and messages relating to Pilot Assist may be displayed in the instrument panel and/or the head-up display.

Symbol	Message	Meaning
	Gray steering wheel symbol	Indicates disabled steering assistance. The steering wheel is illuminated when Pilot Assist is providing steering assistance.
	Symbol for hands on the wheel	The system cannot detect the driver’s hands on the steering wheel. Put your hands on the steering wheel and actively steer the vehicle.
	Windscreen sensor Sensor blocked, see Manual	Clean the windshield in front of the camera and radar sensors.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.
If a message cannot be erased, contact Polestar Customer Support.

Symbols and messages for Adaptive Cruise Control*

A number of symbols and messages relating to Adaptive Cruise Control (ACC) may be displayed in the instrument panel and/or the head-up display.

Symbol	Message	Meaning
	The symbol is WHITE	The vehicle is maintaining the set speed.
	Adaptive Cruise Contr. Unavailable The symbol is GRAY	Adaptive Cruise Control is in standby mode.
	Adaptive Cruise Contr. Service required The symbol is GRAY	The system is not functioning as intended. Contact Polestar Customer Support.
	Windscreen sensor Sensor blocked, see Manual	Clean the windshield in front of the camera and radar sensors.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.

If a message cannot be erased, contact Polestar Customer Support.

Symbols and messages for steering assistance during collision risks

A number of symbols and messages related to steering assistance may be displayed in the instrument panel. Several examples are provided below.

Symbol	Message	Meaning
	Collision avoidance Automatic intervention	When the function is activated, a message will appear to alert the driver.
	Windscreen sensor Sensor blocked, see Manual	The camera’s ability to detect the lane in front of the vehicle is reduced.

A text message can be erased by briefly pressing the button in the center of the right-side steering wheel keypad.

If a message cannot be erased, contact Polestar Customer Support.

Symbols in the center display status bar

Overview of symbols displayed in the center display status bar.
The status bar shows current vehicle activities and in certain cases, also their status. Due to the limited space in the status bar, not all symbols will be displayed at all times.

Symbol	Meaning
	Connected to the Internet.
	Roaming activated.
	Cell phone network signal strength.
	Bluetooth device connected.
	Bluetooth activated but no device connected.
	Information sent to and from GPS.
	Connected to Wi-Fi network.
	Tethering activated (Wi-Fi hotspot). This means that the vehicle shares an available Internet connection.
	Vehicle modem activated.
	USB sharing active.
	Action in progress.
	Timer for preconditioning active.
	Audio source being played.
	Audio source paused.
	Phone call in progress.
	Audio source muted.
	News broadcasts from current radio station.
	Traffic information being received.
	Clock.