2021 Polestar 1 Audio, media and Internet General topics
Audio, media and Internet
Audio and media overview
The functions can be controlled using voice commands, the steering wheel keypad or the center display.
System updates
The audio and media system is continuously improved. System updates should be downloaded as soon as new updates are available.
Connection and entertainment
This is Sensus
Sensus provides an intelligent interface and Internet connection to the digital world. An intuitive navigation structure offers access to relevant assistance, information and entertainment when it is needed, without distracting the driver.
Sensus includes all of the solutions in the vehicle related to entertainment, Internet connection and navigation, and serves as the user interface between the driver and the vehicle. Sensus is what makes communication between you, the vehicle and the world around you possible.
Information when it’s needed, where it’s needed
The vehicle’s displays present the right information at the right time. Information is presented in different displays depending on how it should be prioritized by the driver.
Different types of information are shown in different displays depending on how the information should be prioritized.
Head-up-display
The head-up display presents information that the driver should react to immediately. For example, traffic warnings, speed information and navigation messages. Road sign information and incoming phone calls are also shown in the head-up display. These can be handled using the right-side steering wheel keypad or the center display.
Instrument panel
The instrument panel displays information such as speed, incoming phone calls or the track currently playing. It is controlled using the steering wheel keypads.
Center display
Many of the vehicle’s main functions are controlled from the center display, a touchscreen that reacts to taps and other gestures. This minimizes the number of physical buttons and controls needed in the vehicle.
The screen can also be operated while wearing gloves.
The center display is used to control e.g. the climate and entertainment systems and to adjust the power seats. The information presented in the center display can be handled by the driver or by someone else in the vehicle.
Voice control system
The voice control system enables the driver to control certain vehicle functions without taking their hands off the wheel. The system can understand natural speech. Use voice control to e.g. play a song, make a phone call, increase the temperature in the passenger compartment or have a text message read aloud.
Customer Privacy Policy
This policy refers to the handling of customer data and personal information. The purpose is to give current, past and potential customers a general understanding of:
- The circumstances in which we collect and process your personal data.
- The types of personal data we collect.
- Why we collect your personal data.
- How we process your personal data.
The policy can be read in its entirety at polestar.com/manual.
Hard disk storage space
Storage information for the vehicle’s hard disk can be shown, including total capacity, available capacity and how much space is used for installed apps. The information is found under .
License agreement for audio and media
Bowers & Wilkins
Bowers & Wilkins and B&W are trademarks of the B&W Group Ltd. Nautilus is a trademark of B&W Group Ltd. Kevlar is a registered trademark of DuPont.
Dirac Unison ®
Dirac Unison co-optimizes the loudspeakers in frequency, time and space for the best possible bass integration and clarity. It enables a faithful reproduction of the acoustic characteristics of specific performance venues. Using advanced algorithms, Dirac Unison controls all loudspeakers digitally based on acoustic high-precision measurements. Like a conductor of an orchestra, it guarantees that the loudspeakers perform in perfect unison.
DivX ®
DivX ® , DivX Certified ® and associated logos are trademarks of DivX, LLC and are used under license.
This DivX Certified ® device can play DivX® Home Theater video files up to 576p (including .avi, .divx). Download free software at www.divx.com to create, play and stream digital video.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified ® device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod.divx.com for more information on completing the registration process.
Patent number
Covered by one or more of the following patents in the US: 7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.
Gracenote®
Portions of the content are copyright © of Gracenote or its providers.
Gracenote, the Gracenote logo and logotype, “Powered by Gracenote” and Gracenote MusicID are either registered trademarks or trademarks of Gracenote, Inc. in the United States and/or other countries.
Gracenote® End User License Agreement
This application or device contains software from Gracenote, Inc. in Emeryville, California, United States (“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables this application to perform disc and/or file identification and obtain music-related information, including name, artist, track, and title information (“Gracenote Data”) from online servers or embedded databases (collectively “Gracenote Servers”) and to perform other functions. You may use Gracenote Data only by means of the intended End-User functions of this application or device.
You agree that you will use Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Software or any Gracenote Data to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive license to use the Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your license terminates, you agree to cease any and all use of the Gracenote Data, the Gracenote Software, and Gracenote Servers. Gracenote reserves all rights in all Gracenote Data, all Gracenote Software, and all Gracenote Servers, including all ownership rights. Under no circumstances will Gracenote become liable for any payment to you for any information that you provide. You agree that Gracenote, Inc. may enforce its rights under this Agreement against you directly in its own name.
The Gracenote service uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow the Gracenote service to count queries without knowing anything about who you are. For more information, see the web page for the Gracenote Privacy Policy for the Gracenote service.
The Gracenote Software and each item of Gracenote Data are licensed to you “AS IS.” Gracenote makes no representations or warranties, express or implied, regarding the accuracy of any Gracenote Data from in the Gracenote Servers. Gracenote reserves the right to delete data from the Gracenote Servers or to change data categories for any cause that Gracenote deems sufficient. No warranty is made that the Gracenote Software or Gracenote Servers are error-free or that functioning of Gracenote Software or Gracenote Servers will be uninterrupted. Gracenote is not obligated to provide you with new enhanced or additional data types or categories that Gracenote may provide in the future and is free to discontinue its services at any time.
GRACENOTE DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GRACENOTE DOES NOT WARRANT THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES.
© Gracenote, Inc. 2009
Sensus software
This software uses parts of sources from clib2 and Prex Embedded Real-time OS – Source (Copyright (c) 1982, 1986, 1991, 1993, 1994), and Quercus Robusta (Copyright (c) 1990, 1993), The Regents of the University of California. All or some portions are derived from material licensed to the University of California by American Telephone and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories, Inc. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of the <ORGANIZATION> nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This software is based in part on the work of the Independent JPEG Group.
This software uses parts of sources from “libtess”. The Original Code is: OpenGL Sample Implementation, Version 1.2.1, released January 26, 2000, developed by Silicon Graphics, Inc. The Original Code is Copyright (c) 1991-2000 Silicon Graphics, Inc. Copyright in any portions created by third parties is as indicated elsewhere herein. All Rights Reserved. Copyright (C) [1991-2000] Silicon Graphics, Inc. All Rights Reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice including the dates of first publication and either this permission notice or a reference to http://oss.sgi.com/projects/FreeB/ shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL SILICON GRAPHICS, INC. BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of Silicon Graphics, Inc. shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization from Silicon Graphics, Inc.
This software is based in parts on the work of the FreeType Team.
This software uses parts of SSLeay Library: Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved
Linux software
This product contains software licensed under GNU General Public License (GPL) or GNU Lesser General Public License (LGPL), etc.
You have the right of acquisition, modification, and distribution of the source code of the GPL/LGPL software.
You may download Source Code from the following website at no charge: http://www.embedded-carmultimedia.jp/linux/oss/download/TVM_8351_013
The website provides the Source Code “As Is” and without warranty of any kind.
By downloading Source Code, you expressly assume all risk and liability associated with downloading and using the Source Code and complying with the user agreements that accompany each Source Code.
Please note that we cannot respond to any inquiries regarding the source code.
camellia:1.2.0
Copyright (c) 2006, 2007
NTT (Nippon Telegraph and Telephone Corporation). All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer as the first lines of this file unmodified.
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY NTT “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL NTT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Unicode: 5.1.0
COPYRIGHT AND PERMISSION NOTICE
Copyright c 1991-2013 Unicode, Inc. All rights reserved. Distributed under the Terms of Use in http://www.unicode.org/copyright.html.
Permission is hereby granted, free of charge, to any person obtaining a copy of the Unicode data files and any associated documentation (the “Data Files”) or Unicode software and any associated documentation (the “Software”) to deal in the Data Files or Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Data Files or Software, and to permit persons to whom the Data Files or Software are furnished to do so, provided that (a) the above copyright notice(s) and this permission notice appear with all copies of the Data Files or Software, (b) both the above copyright notice(s) and this permission notice appear in associated documentation, and (c) there is clear notice in each modified Data File or in the Software as well as in the documentation associated with the Data File(s) or Software that the data or software has been modified.
THE DATA FILES AND SOFTWARE ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE DATA FILES OR SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in these Data Files or Software without prior written authorization of the copyright holder.
Declaration of Conformity
USA
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Canada
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
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Sound Experience
Sound Experience is opened from the center display’s App view and the following settings are possible:
Premium Sound (Bowers & Wilkins)
- Studio– sound settings can be adjusted to be primarily adapted for Driver, Alland Rear.
- Individual stage – surround sound mode with settings for intensity and enclosure.
- Concert hall – reproduces the acoustics of Gothenburg’s Concert Hall
Recreate the acoustics from the Gothenburg Concert Hall.
Sound settings
The system’s volume is normally adjusted using the volume control below the center display or the right-side steering wheel keypad. This applies, for example, when playing music or the radio or during phone calls and active traffic messages.
For some phones, the Bluetooth volume on the phone must be manually set to 100% in order for the audio volume in the vehicle to be high enough. This setting needs to be made for each phone that is connected. The setting is adjusted separately for phone calls and media streaming. The system will then remember the setting and it will not need to be repeated the next time the phone is connected.
Sound reproduction
The audio system is precalibrated using digital signal processing. This calibration takes into account speakers, amplifiers, passenger compartment acoustics, listener location, etc. There is also a dynamic calibration that takes into account the volume control’s position and the vehicle’s speed.
Personal settings
Different settings are available in Top view under .
Premium Sound (Bowers & Wilkins)
- Tone – setting for e.g. bass, treble, equalizer, etc.
- Balance – balance between right/left and front/rear speakers.
- System Volumes– adjusts volume in the various systems of the car, e.g. Voice Control, Park Assistand Phone Ringtone.
Terms and Conditions for Services
These services comprise everything from assistance in emergencies to navigation and various maintenance services.
Before using the services, it is important to read the Terms and Conditions for the services at polestar.com/manual.
Tips for handling Internet connection problems
- If the clock has been reset, e.g. after the current to the battery has been cut in the event of a service visit, you must reset the clock before you can connect the vehicle to the Internet.
- Certain phones switch off Internet sharing after contact with the vehicle has been broken, for example if the phone that shares the Wi-Fi network is removed from the vehicle. To reconnect to the Internet, activate tethering (portable/personal hotspot) in the phone.
- If the Internet connection via vehicle modem (P-SIM) is lost, the vehicle will automatically attempt to reconnect to the Internet.