2021 Polestar 1 Apps Owners Manual

The App view contains applications (apps) that provide access to certain vehicle services.
Swipe the center display screen from right to left to access the App view from the Home view. This view displays downloaded apps (third-party apps) as well as apps for integrated functions, such as FM radio.

App view (generic illustration)

Several basic apps are always available. More apps such as web radio and music services can be downloaded when the car is connected to the Internet.
Some apps can only be used when the vehicle is connected to the Internet.
Start an app by pressing the app in the center display’s app view.
All apps used should be updated to the latest version.

Available apps in vehicle

Polestar offers a wide range of services, apps and programs that can be downloaded to the vehicle.

Sensus Connect gives you access to apps for entertainment, navigation and service in the vehicle. To see what apps are available for download, go to Download Center in the vehicle’s center display.

Tips when using apps

Many apps require an Internet connection to use certain functions.
If an app isn’t working as expected, try deleting and then re-installing the app.

NOTE

The selection of available apps may vary from market to market. Support for services from Polestar’s third-party suppliers may also vary. It may be the case that one or several apps are not available on the market where the vehicle is sold or used.

Create a Polestar ID

A Polestar ID can be created in various ways.

Creating a Polestar ID with the Polestar or Polestar 1 apps

A Polestar ID can be created before the vehicle is delivered using the Polestar app. Once the vehicle is delivered, the Polestar 1 app is used.

Download the latest version of Polestar or Polestar 1 to a smartphone via e.g. App Store or Google Play.

Select to create a Polestar ID.

The website for creating a Polestar ID will open. Fill in the requested information.

Check the box to accept the terms and conditions.

Tap the button to create a Polestar ID.

An email/text message will be sent to the address/cellular phone number you have provided. Follow the steps listed in the message to confirm.

> Your Polestar ID is now ready to use.

Creating a Polestar ID on the Polestar website

Go to polestar.com.

Select to log in and then select to create a Polestar ID.

The website for creating a Polestar ID will open. Fill in the requested information.

Check the box to accept the terms and conditions.

Tap the button to create a Polestar ID.

An email/text message will be sent to the address/cellular phone number you have provided. Follow the steps listed in the message to confirm.

> Your Polestar ID is now ready to use.

Deleting apps

When the vehicle is connected to the Internet, it is possible to uninstall apps.

If the app is being used, it must be closed before it can be uninstalled.

Open the Download Center app in App view.

Select Application updates to open a list of all installed apps.

Find the desired app and select Uninstall to begin uninstalling the app.

> When the app has been uninstalled, it will be removed from the list.

Download apps

New apps can be downloaded when the vehicle is connected to the Internet.

NOTE

Data downloading can affect other services such as transfer data, e.g. web radio. If the affect on other services is experienced as problematic, the download can be interrupted. Alternatively, it may be appropriate to switch off or cancel other services.

NOTE

When downloading using a phone, pay extra attention to the data traffic costs.

Open the Download Center app in App view.

Select New apps to open a list of apps that are available but are not installed in the vehicle.

Tap on the row for an app in order to expand in the list and get more information about the app.

Select Install to start the download and installation of the app.

> The current status of the download and installation will be shown.

> If a download cannot be started immediately, a message will be displayed. The app will remain in the list and it will be possible to reattempt downloading.

Canceling a download

Tap Abort to cancel a download in progress.

Note that only a download can be cancelled. An installation cannot be cancelled once it has begun.

Google Local Search

Using the Google Local Search app, you can search for restaurants, hotels and gasoline stations and a lot more along your route directly in your vehicle’s center display.

Functions in Google Local Search

Google Local Search is a free service. No registration is needed to access the online database. However, you need an Internet connection to be able to use the service.

Using the Google Local Search app you can, among other things, search for locations, restaurants, hotels and other businesses along the route and in the vicinity of your destination.

In Google Local Search, you can also access information on different search results such as addresses, distances, opening times and telephone numbers. The app includes the option to call a business directly from the vehicle, and you can get directions to a destination by sending an address to the vehicle’s navigation system.

In Google Local Search you can read, and in some cases listen to, reviews and see user ratings for, among other things, restaurants and hotels. You can also browse through and look at images linked to search results and you have access to photographs from Google Street View which can make it easier to find your way to a desired location or business.

Operating

The keyboard for searching in Google Local Search is locked while driving and reviews are limited to three rows.

Tips when using Google Local Search

If you experience problems with Google Local Search, check that you have a working internet connection and good signal strength.

Polestar ID

Polestar ID is a personal ID that gives you access to a range of services using a single username and password.

NOTE

The available services can vary over time and depend on equipment level and market.
Your Polestar ID is required if you want to monitor the vehicle via your phone using the Polestar 1 app. The app can be used to precondition the vehicle, check the driving journal and lock the vehicle remotely.

NOTE

If the username/password for a service (e.g. Polestar Connect) is changed, the change will also automatically be applied to other services.
You can create your Polestar ID on the website polestar.com or in the apps Polestar and Polestar 1.

Record & Send

Record & Send is a vehicle app that allows you to record personal voice messages and send them to a any recipient.

Making and sending recordings

2021 Polestar 1 Apps-4

When the app starts, two options will be shown: enter recipient and record by pressing the microphone symbol.

Tap Recipient and enter the email address you would like to send the recording to.

Tap the microphone symbol to start recording.

Record the message.

Tap the microphone symbol again to stop recording.

> You will be asked if you would like to send the recording or delete it.

Open voice recording

When a recording is sent, the recipient receives an e-mail that can be opened in a standard e-mail program, either in a cellular phone or a computer. The recording is included as an attachment file in MP3 format.

Open software

To compress recordings in MP3 format, use the open software library LAME. You can read more about LAME on their website: www.mp3dev.org.

Spotify license agreement

Polestar provides a wide range of services, apps and programs with the aim of making it more convenient, more pleasant and safer for you to use your Polestar. Some of the apps and programs are made by third party companies, and contain software licensed by the third party manufacturer.

Spotify license agreement

This product contains third party software licensed by Spotify: www.spotify.com/connect/third-party-licenses.

Spotify

Use the Spotify app to listen to music when the vehicle is connected to the Internet.

Getting started with Spotify with Sensus Connect

A Spotify Premium account is required to use Spotify. Currently, it is not possible to create an account from the app in your vehicle, but you can easily create an account from the Spotify website. If you have already created a Spotify Premium account, you can of course use this.

Internet connection when using Spotify

To use Spotify in your vehicle, the app must have access to the Internet. Offline mode is currently not available.

Sound quality

In the app settings, you can adjust sound quality between Normal, High and Extreme.

Normal (96 kbps)
High (160 kbps)
Extreme (320 kbps)

Functions

The Spotify app offers a range of options and functions, such as:

Free text search
Auto search
Play/Pause/Resume
Browse through albums, playlists, news, etc.
Add/remove music tracks from your library
Log in/out
Skip between music tracks
Spotify Connect
Spotify Radio

NOTE

Polestar does not save information that is used in the Spotify app, with the exception of locally stored data that is necessary for the app to work. Passwords are never saved and if you log out of the app, you must re-enter both the username and password to log in again.

Delete user details

To delete user details, log out of the Spotify app via the settings menu. The user details are also deleted at a factory reset of the center display.

Tips when using Spotify

If Spotify is not performing as expected, check your Internet connection and signal strength.

TuneIn

TuneIn is a radio app that can be used when the vehicle is connected to the Internet. TuneIn offers over 100,000 global live radio stations from every continent and over two million on-demand programs (e.g. podcasts, concerts and interviews).

TuneIn account

It is not necessary to create a TuneIn account to use the app, but it is recommended for access to more functions. To create an account, go to www.tunein.com.

Sound quality

You can choose between basic, medium or high streaming sound quality. Bandwidth usage depends on the selected quality. See the specifications below for more information.

Speed (kbps)	Duration (hours)	Size (MB)
32 (Basic sound quality)	1	14
64 (Basic sound quality)	1	28
96 (Medium sound quality)	1	42
128 (High sound quality)	1	56

Tips when using TuneIn

If TuneIn is not performing as expected, make sure your Internet connection is working and has a strong signal.

Updating apps

Apps can be updated when the vehicle is connected to the Internet.

NOTE

When downloading using a phone, pay extra attention to the data traffic costs.
If an app is being used while an update is in progress, it will be restarted to complete the update.

Update all

Open the Download Center app in App view.

Select Install all.

> The update will begin.

Update certain apps

Open the Download Center app in App view.

Select Application updates to open a list of all available updates.

Find the desired app and select Install.

> The update will begin.

Using TuneIn

With the Internet radio service TuneIn, you can, for example, play local radio and save radio stations as favorites.

Starting TuneIn

Download the TuneIn app from Download Center in App view.

Open the TuneIn app in App view.

> The vehicle connects to TuneIn. The first time you do this the music will buffer, which can take a few seconds.

Accessing account information

Open the TuneIn app in App view.

Expand the view and click on Sign in.

> A pop-up window will appear for login.

Enter your username and password, then press Sign in.

> Account information is now available.

CategoriesWith TuneIn, it is easy to scroll through different categories.

Open the TuneIn app in App view.

Expand the view and click on Library.

> A list of stations and categories appears.

Selecting favoritesWhen you log in to a TuneIn account in the vehicle, favorites will be synchronized with that account. If no account is used for login, favorites will instead only be saved in the vehicle.

In expanded view: Click a radio station to select it as a favorite.

Mark the star icon to the right.

> The station has now been added to favorites.

Weather

The Weather app gives you access to daily and weekly weather forecasts for the vehicle’s local area or for the selected location.

Using Weather

Use the app settings to set the location for weather information. The settings can be accessed in the display mode for the app. You can also change settings for measuring wind speed in this mode.
Weather is a free service and no account is required to use the service.

Tips when using Weather

If Weather is not performing as expected, make sure your Internet connection is working and has a strong signal.

WikiLocations

With the WikiLocations app, you can read Wikipedia articles related to the vehicle’s location and destination.

The WikiLocations app

WikiLocations provides access to Wikipedia-based content. The app allows you to access articles, images and summaries related to the vehicle’s location and destination.
Only articles that have been assigned a geographic location are shown in WikiLocations. The app only shows articles that match the vehicle’s language settings and articles in English.

Using WikiLocations

WikiLocations is a free service and no account is required to use the service.
Use the steering wheel knob for safer use of the app while you drive.

Tips when using WikiLocations

If WikiLocations is not performing as expected, make sure your Internet connection is working and has a strong signal.

Yelp

With the Yelp app, you can find local companies (e.g. restaurants or stores) and read users’ ratings and reviews of companies near you.

The Yelp app

With Yelp, you can search for e.g. restaurants, stores, spas or local services, or read reviews of companies.
Reviews appear depending on the language they are written in. If a review cannot be read, it may be because the review is not written in your language.

Using Yelp

Yelp is a free service and no account is required to use the service. However, you do need an Internet connection to use the service.
Use the steering wheel control for safer use of the app while driving.

Search for companies nearby

To search for companies near the vehicle’s destination, the destination must be entered into the navigation system.
In order to get the best possible results, try to use specific terms, where the free-text search matches the company name and the text in the reviews.

Tips when using Yelp

If it is not possible to start navigation to a selected company, this is probably because Yelp does not have information about the company’s precise position. The same applies if it is not possible to see the company on the map.
If Yelp is not performing as expected, make sure your Internet connection is working and has a strong signal.