The smart key system uses Radio Frequency (RF) transmissions that could interfere with implanted medical devices. To avoid any possibility of interference between the system and the device, make sure that the device is kept at a safe distance. The distance should be at least 9 in (22 cm) away from any transmitter. In rare circumstances, interference may cause an implanted medical device to malfunction. Malfunction to an implanted medical device may cause death.
See SMART KEY SYSTEM TRANSMITTERS.
To prevent accidental or unauthorized operation, never leave children or animals unattended in the vehicle. The vehicle can be operated when the smart key is inside the vehicle. Unauthorized operation may lead to serious injury or death.
The operational range of the smart key varies considerably, depending on atmospheric conditions and interference from other transmitting devices.
If any door, or the tailgate, is unlocked ten times within a short period, the locking latch disables for approximately 1 minute.
A replacement smart key can be obtained only from a retailer/authorized repairer. The retailer/authorized repairer requires proof of identification and ownership. Notify a retailer/authorized repairer immediately if a smart key is lost or stolen.
The security system disarms automatically when the vehicle is unlocked with a smart key. However, if a door is not opened within 40 seconds, the security system re-engages the locks and the alarm (where fitted) re-arms. Automatic re-locking and re-arming is a precautionary action to protect the vehicle when it is unintentionally left unlocked.
The vehicle is supplied with two smart keys. The smart keys act as remote controls for the locking and alarm systems. The smart keys allow the vehicle to be locked, unlocked, and driven without the use of a conventional key. Each smart key also has an emergency key housed behind a slide-off cover. See PASSIVE ENTRY, KEYLESS LOCKING and STARTING THE ENGINE.
When approaching the vehicle during darkness, press to switch on the headlights for approach illumination. Press again to switch the approach illumination off.
The approach illumination preset delay period is 30 seconds. The delay period can be configured to provide illumination lasting between 0 and 240 seconds via the touchscreen menu. See SYSTEM SETTINGS.
Press and hold for 3 seconds, or press three times within 3 seconds, to activate the horn and the hazard warning lights.
Once active for more than 5 seconds, the alarm can be canceled. Press the button and hold for 3 seconds, or press three times within 3 seconds.
The panic alarm also cancels if a valid smart key is present when the START/STOP button is pressed.
Make sure the smart key does not remain in the vehicle before closing the tailgate. The smart key may not be detected if kept inside a metal container, or shielded by a device with a back-lit LCD screen. For example, a smartphone, laptop, including when inside a bag, or a games console. Also, if the vehicle is in an area of localized RF interference, the smart key may not be detected. If the smart key is not detected inside the vehicle, the vehicle can be locked. The vehicle does not automatically unlock. The vehicle unlocks only with another valid smart key.
A replacement smart key can be obtained only from a retailer/authorized repairer. The retailer/authorized repairer requires proof of identification and vehicle ownership.
Notify a retailer/authorized repairer immediately if a smart key is lost or stolen.
Make sure that the key is inserted in the orientation shown above. Failure to do so may result in damage to the vehicle’s paintwork.
To unlock, turn the key blade clockwise and release. If the door is unlocked, the alarm sounds until the smart key is positioned correctly to disarm the alarm. The alarm also sounds if the unlock button is pressed on the smart key.
To lock, turn the key blade counter-clockwise and release. See EMERGENCY LOCKING.
The operation locks all of the doors, but does not arm the alarm.
To unlock the vehicle and disarm the alarm system, press the smart key’s unlock button.
The vehicle unlocks in one of two ways:
To change the vehicle’s 2-stage unlocking status, press the smart key’s lock and unlock buttons simultaneously for 3 seconds. The hazard warning lights flash twice to confirm the change.
2-stage unlocking can also be set via the Vehicle menu on the touchscreen. See SYSTEM SETTINGS.
If an audible warning sounds when the vehicle is unlocked, there may be a fault with the alarm sensors. Consult a retailer/authorized repairer as soon as possible.
Passive entry allows the vehicle to be opened if a smart key is within 39 in (1 m) of the door handle or the exterior trunk release button.
The smart key may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen, e.g., a smartphone. Keep the smart key clear of such devices when attempting passive entry, passive locking or push button starting.
The smart key needs only to be on the driver’s person, or in a non-metallic bag or briefcase. It does not need to be exposed or handled.
Press the button on the door handle to unlock the vehicle. The vehicle unlocks, the alarm system disarms, and the hazard warning lights flash twice as confirmation. The door handle deploys to the unlocked position. If power-fold mirrors are enabled, they unfold.
When single-point entry is the current security setting and a door other than the driver’s door is opened first, all of the doors unlock.
After entering the vehicle, and all of the doors are closed, a scan is made of the interior for a valid smart key. The interior scan for lost key is only triggered if the power mode is in ignition or higher. If a valid smart key is not detected, the instrument panel displays a message. If this situation occurs, press the STOP/START button to carry out the start backup procedure. See ENGINE START BACKUP.
The activity key is a touchscreen with wrist strap designed to support situations where the smart key might be obtrusive or difficult to keep secure. The activity key is waterproof to a depth of 131 ft (40 m) and is shockproof. Care should be taken during certain sporting activities, e.g., skiing, jet-skiing, or diving, to protect the activity key.
The activity key provides full keyless entry and keyless start functionality. See PASSIVE ENTRY, KEYLESS LOCKING and STARTING THE ENGINE.
While the activity key is worn on the wrist, the smart key can remain inside the vehicle. When the activity key is activated, the vehicle locks, the alarm system arms, and any smart key remaining inside the vehicle is disabled.
Make sure any smart keys left inside the vehicle are stored out of view.
The home screen displays the current time (1). Press and hold the screen for approximately 2 seconds to wake the home screen. Swipe downwards to bring up the next menu item. Swipe right to select the current menu item.
The battery charge level (2) is shown in the top right of the screen. If the activity key battery charge level drops below 30%, the screen displays a prompt to charge the activity key. The screen disables if charge drops below 25% to preserve functionality.
When left idle for a period of time, the activity key’s touchscreen switches off to preserve battery power.
The charge icon (3) is displayed when the activity key is being charged. A magnetic USB charge cable is supplied with the activity key to enable charging. Replacement charge cables are available at retailers or authorized repairers.
The vehicle must be switched off. After exiting the vehicle and closing the last open door, swipe upwards to access the activity key’s Locking menu. Press the lock icon to lock the vehicle. The hazard warning lights flash to confirm. If power-fold mirrors are enabled, they will fold in. Touch the home icon to return to the home screen.
If a locking attempt is unsuccessful, an audible alert sounds. Check that all of the doors and the tailgate are closed, and that the vehicle is switched off.
If the tailgate of a locked vehicle is opened using the smart key, an audible alert may sound when re-closing the tailgate. Should this occur, fully unlock the vehicle before attempting to close the tailgate.
When the vehicle is locked with the activity key, any valid smart key remaining inside the vehicle is disabled. Any valid smart key outside the vehicle remains enabled.
On returning to the vehicle, swipe upwards to access the activity key’s Locking menu. Press the unlock icon to unlock and disarm the alarm system. The hazard warning lights flash to confirm. If the power-fold mirrors are enabled, they unfold.
When the vehicle is unlocked with the activity key, any valid smart key inside the vehicle re-enables.
The tailgate or trunk can be opened using the activity key. Swipe up from the home screen until the tailgate icon is shown. Press the icon to access the luggage compartment. If power tailgate or trunk is fitted, the tailgate will open fully. Press again to close the luggage compartment.
To sound the alarm, swipe up from the home screen until the hazard warning triangle is displayed. Press the triangle to sound the vehicle’s alarm. Press again to switch off. Alternatively, briefly touch the home screen three times in quick succession.
The panic alarm cannot be canceled during the first 5 seconds of operation. Once this 5 seconds has passed, the panic function on the smart key will de-activate the panic alarm.
Wet mode inhibits the screen to prevent accidental operation when submerged in water, or subjected to water splashes. Swipe up from the home screen until the water drop symbol is displayed. Press the drop to activate wet mode. To exit wet mode, touch the screen four times in quick succession. A progress bar confirms screen touches until the screen is unlocked.
Swipe up from the home screen until the Settings cog wheel is displayed. Pressing the cog wheel will display a clock face icon, from which the displayed time can be adjusted.
To unlock the vehicle and open all of the windows simultaneously, press and hold the smart key’s unlock button for 3 seconds.
To cancel global opening, press any of the buttons on the smart key.
Global opening of windows can be enabled and disabled via the Vehicle settings menu.
See SYSTEM SETTINGS.
When the driver’s door is opened using either the smart key or keyless entry, the vehicle’s electrical system initiates convenience mode. The following systems become functional:
Keep any implanted medical device at least 9 in (22 cm) away from any transmitter mounted in the vehicle. Doing so helps avoid any possibility of interference between the system and device. Interference may cause the implanted medical device to malfunction, potentially causing serious injury or death.
For more information on the locations of the security system transmitters, see SMART KEY TRANSMITTER LOCATIONS.
Before operating the tailgate, make sure that anyone in the vicinity does not have any body part in a position where it could be trapped. Note that the automatic locking action does not incorporate object detection. Death or serious injury could occur, even with an object detection system.
While the tailgate is open, the locking latch is exposed. Do not attempt to manually close the latch, as it may also automatically soft-close and trap items or body parts.
Make sure there is sufficient space above and at the rear of the vehicle before operating the tailgate. Insufficient opening space may result in damage to the vehicle.
Do not operate the tailgate if a bicycle rack is fitted to the tailgate. Remove any bicycles or racks before operating the tailgate. Bicycles or racks may cause interference in the operation of the tailgate and may cause damage to the vehicle.
To open and close the tailgate:
Press the tailgate release button (1) then lift to open.
The tailgate release operates if all of the doors are unlocked and the gear selector is in the Park (P) position. When the gear selector is in the Neutral (N) position, the release operates only if all of the doors are unlocked. The ignition must be in convenience mode or switched off. The tailgate release does not operate if the gear selector is in any other position. See CONVENIENCE MODE.
The tailgate can also be released using the following methods:
The tailgate does not open if the vehicle is traveling at, or above, approximately 3 mph (5 km/h).
Closing the tailgate: As the closing tailgate reaches its lowest position, it automatically soft-closes to the fully closed position.
Do not slam the tailgate, as it may cause damage to the locking system.
If a valid smart key cannot be detected within 39 in (1 m) of the rear of the vehicle, an audible warning sounds to indicate a mislock. The tailgate re-opens after approximately 3 seconds.
If the smart key is left inside the loadspace and the vehicle is locked and armed, an audible warning sounds to indicate a mislock. The tailgate re-opens after approximately 3 seconds. The smart key may not be detected while inside a metal container, or if shielded by a device with a back-lit LCD screen. For example, a smartphone, laptop, including when inside a bag, or games console.
Make sure the tailgate is fully closed before leaving the vehicle unattended. Visible and audible warnings indicate if the vehicle is locked and the alarm armed. If there are no visible or audible warnings upon closing the tailgate, the vehicle may be unprotected.
Before operating the tailgate, make sure that anyone in the vicinity does not have any body part in a position where it could be trapped. Note that the soft-close action does not incorporate object detection. Death or serious injury could occur, even with an object detection system.
While the tailgate is open, the locking latch is exposed. Do not attempt to manually close the latch, as it may also automatically soft-close and trap items or body parts.
Make sure there is sufficient space above and at the rear of the vehicle, before operating the tailgate. Insufficient opening space may result in damage to the vehicle.
Do not operate the tailgate if a bicycle rack is fitted to the tailgate. Remove any bicycles or racks before operating the tailgate. Bicycles or racks may cause interference in the operation of the tailgate and may cause damage to the vehicle.
The tailgate release only operates if all of the doors are unlocked and the gear selector is in the Park (P) or Neutral (N) position. The ignition must be in convenience mode or switched off. The tailgate release does not operate if the gear selector is in any other position.
The tailgate does not open if the vehicle is traveling at, or above, approximately 3 mph (5 km/h).
To operate the powered tailgate:
The tailgate can also be opened using the following methods:
After the tailgate has opened to its set height, it can be manually raised or lowered. If the tailgate fails to open or close correctly, close it manually and then press the tailgate release button again.
As the closing tailgate approaches the closed position, it soft-closes to the fully closed position. If the vehicle was previously locked, the alarm re-arms. The hazard warning lights flash to confirm the alarm status. An audible confirmation may also be given.
If a tailgate button is pressed while the tailgate is opening or closing, all movement stops. However, if a button is pressed during the soft-close stage, the request is ignored.
Object detection while opening: If an object is detected that would interfere with the tailgate opening, tailgate movement stops. Remove any obstructions. Press the tailgate release button again to open.
Object detection while closing: If an object is detected that would interfere with a tailgate closing, tailgate movement stops. The tailgate reverses to the fully open position, if able to do so. An audible warning is given to indicate a mislock. Remove any obstructions and if the tailgate is open, press the tailgate button again to close the tailgate. Press a tailgate release button to open the tailgate. Once obstructions have been removed, press the tailgate close button to close the tailgate.
If a valid smart key cannot be detected within 39 in (1 m) of the rear of the vehicle, the tailgate does not power-close. An audible warning sounds to indicate a mislock.
If the tailgate is closed manually, the vehicle searches for a valid smart key. An audible warning sounds to indicate a mislock if no smart key is detected within 39 in (1 m) of the rear of the vehicle. The audible warning also sounds if a smart key remains inside the vehicle. The tailgate re-opens after approximately 3 seconds.
If the smart key is left inside the loadspace and the vehicle is locked and armed, an audible warning sounds to indicate a mislock. The tailgate re-opens after approximately 3 seconds. The smart key may not be detected inside a metal container or if it is shielded by a device with a back-lit LCD screen. For example, a smartphone, laptop, including when inside a bag, or games console.
The maximum opening height can be set as required:
If, after performing part 3 of the process, the tailgate closes automatically, the required height has not been set. Repeat the process, making sure that all steps are adhered to.
To reset the maximum opening height, repeat the process, but when the tailgate reaches its current set height, manually move it to the fully open position before pressing and holding the button.
The powered tailgate may lose its position memory if there are multiple object detections or, if the battery voltage is low. Powered operation may be inhibited.
To reset the tailgate:
Make sure that the standing area is stable and not slippery before performing the kick movement. Slipping may cause a serious injury or death.
Do not make contact with the vehicle’s exhaust. The vehicle’s exhaust may be hot and cause injury.
Make sure that there is sufficient space above the rear of the vehicle before operating the tailgate. Insufficient opening space may result in damage to the vehicle.
Do not operate the tailgate if a bicycle rack is fitted to the tailgate. Remove any bicycles and/or racks before operating the tailgate.
Sensors, positioned within the outer parts of the rear bumper, recognize movement of a foot below the bumper level and allow automatic opening or closing of a powered tailgate.
To operate the gesture tailgate, approach the vehicle and perform a smooth kick and return motion, or use a swiping motion under the sensor. Either gesture will operate the gesture tailgate. When a valid kick movement is recognized by the vehicle, the turn signals flash and the tailgate operates.
The gesture action is a smooth kick and return motion, not a swipe motion.
If the ignition is switched on, the tailgate operates but the turn signals do not flash.
A valid smart key must be within 47 in (1.2 m) of the tailgate. The smart key may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen, e.g., a smartphone. Keep the smart key clear of such devices when attempting hands-free operation of the powered tailgate.
Certain conditions may affect the performance of the sensors, and movement beneath the bumper may not be detected. If this should happen, use the interior tailgate button or the smart key’s tailgate button. Check the operation of the gesture tailgate when the vehicle is in a new location.
See DRIVER CONTROLS.
Unintentional opening: In exceptional circumstances, and if the smart key is within 47 in (1.2 m) of the tailgate, the powered tailgate may open unintentionally due to the following:
Drive-away locking automatically locks all of the doors when the vehicle reaches a set speed. The drive-away locking set speed can be adjusted via the Vehicle section of the system settings menu in the touchscreen. See SYSTEM SETTINGS.
After drive-away locking has taken place, press the door unlock or lock button to override the feature for the current trip. The unlock and lock buttons are located inside of the front doors. See DOOR LOCKS AND HANDLES.
Key deactivation is intended to secure keys that have been stored in the vehicle. A deactivated key will not start the vehicle. Keys become deactivated when left inside the vehicle when the alarm is armed. For example, if the vehicle is locked by another key, or if keyless locking arms the alarm. Keys become deactivated if left inside the vehicle when closing the tailgate, trunk lid or taildoor while the alarm is armed.
To reactivate a key:
Make sure the following warnings have been read and fully understood before using components with coin or button cell batteries. Failure to follow the guidance could result in serious injury or death.
Chemical burn hazard. Batteries can cause severe internal burns within 2 hours of swallowing and may result in death. If it is suspected that a battery may have been swallowed or placed inside any part of the body, seek medical advice immediately.
Keep new and used batteries away from children.
If the battery compartment does not close securely, stop using the product and keep the product away from children.
The instrument panel displays a warning message if the smart key battery needs replacing. A depleted smart key battery significantly decreases its effective range.
To replace the battery:
Avoid touching the new battery. Moisture or oil from fingers can reduce battery life and corrode the contacts.
If the low battery warning does not extinguish, it indicates that the replacement battery is not in a new and unused condition.
Refit the parts in reverse order. Make sure that the parts click securely into place.
Battery disposal: Batteries contain harmful substances and must be disposed of correctly. Seek advice on disposal from a retailer/authorized repairer and/or the local authority.
To prevent accidental or unauthorized operation, never leave the smart key unattended in the vehicle. Never leave children or animals unattended in the vehicle. The vehicle can be operated when the smart key remains inside the vehicle. Doing so could lead to serious injury or death.
Do not expose the smart key to extremes of heat, dust or humidity. Do not allow the smart key to come into contact with fluids. Do not leave the smart key exposed to direct sunlight, as it could result in damage to the smart key.
The Radio Frequency (RF) used by the smart key may be used by other devices, e.g., medical equipment. Use of such devices may prevent the smart key from operating correctly.
The emergency key blade number is recorded on an attached label. Peel off the label and keep it safe, but not in the vehicle.
The operational range of the smart key varies considerably, depending on atmospheric conditions and interference from other transmitting devices.
To avoid permanent damage to the smart keys, replace the batteries in all of the smart keys simultaneously when the Smart Key battery low message is displayed.
Access the comprehensive 2010-2018 VW Jetta Passenger Fuse Box Diagram to troubleshoot electrical issues effectively.…
Explore the comprehensive VW Jetta Passenger Fuse Box Diagram to troubleshoot electrical issues effectively. Understand…
Under Hood Fuse Box Location Remove the front luggage compartment cover. Under Hood Fuse Box…
2022 Kawasaki NINJA H2 SX SE Brake Lever Adjuster Owner's Manual NOTICE Only adjust the front…
2023 Land Rover Range Rover Evoque Exiting The Vehicle SINGLE LOCKING WARNING Before exiting the…
2023 Land Rover Range Rover Evoque Front Seats FRONT SEAT SAFETY Make sure to read…