The smart key system uses Radio Frequency (RF) transmissions that could interfere with implanted medical devices. Make sure that any susceptible medical device is kept at a safe distance of at least 9 in (22 cm) away from any transmitter. Maintaining this distance avoids any possibility of interference between the system and the medical device. The RFs and field strengths used by the keyless entry system operate well within required medical standards for radiated emissions. In rare circumstances, interference may cause an implanted medical device to malfunction, potentially resulting in serious injury or death. See SMART KEY SYSTEM TRANSMITTERS.
To prevent accidental or unauthorized operation, never leave children or animals unattended in the vehicle. The vehicle can be operated when the smart key is inside the vehicle. Unauthorized operation may lead to serious injury or death.
The operational range of the smart key varies considerably, depending on atmospheric conditions and interference from other transmitting devices.
If any door, or the tailgate, is unlocked ten times within a short period, the locking latch disables for approximately one minute.
A replacement smart key can be obtained only from a retailer/authorized repairer. The retailer/authorized repairer requires proof of identification and ownership. Notify a retailer/authorized repairer immediately if a smart key is lost or stolen.
The security system disarms automatically when the vehicle is unlocked with a smart key. However, if a door is not opened within 40 seconds, the security system re-engages the locks, and the alarm (where fitted) re-arms. Automatic re-locking and re-arming is a precautionary action to protect the vehicle when it is unintentionally left unlocked.
The vehicle is supplied with two smart keys. The smart keys act as remote controls for the locking and alarm system. The smart keys allow the vehicle to be locked, unlocked, and driven without the use of a conventional key. Each smart key also has an emergency key housed behind a slide-off cover. See KEYLESS ENTRY, KEYLESS LOCKING, and STARTING THE ENGINE.
Make sure the smart key does not remain inside the vehicle before closing the tailgate. The smart key may not be detected if kept inside a metal container or shielded by a device with a back-lit LCD screen. For example, a smartphone, laptop, including when inside a bag, or a games console. If the vehicle is in an area of localized RF interference, the smart key may not be detected. If the smart key is not detected inside the vehicle, the vehicle can be locked. The vehicle does not automatically unlock. The vehicle unlocks only with another valid smart key.
Notify a retailer/authorized repairer immediately if a smart key is lost or stolen.
To unlock the vehicle and disarm the alarm system, press the smart key’s unlock button.
The vehicle unlocks in one of two ways:
To change the vehicle’s 2-stage unlocking status, press the smart key’s lock and unlock buttons simultaneously for 3 seconds. The hazard warning lights flash twice to confirm the change.
2-stage unlocking can also be set via the Vehicle menu on the touchscreen. See SYSTEM SETTINGS.
If an audible warning sounds when the vehicle is unlocked, there may be a fault with the alarm sensors. Consult a retailer/authorized repairer as soon as possible.
The smart key system uses Radio Frequency (RF) transmissions that could interfere with implanted medical devices. Make sure that the device is kept at a safe distance of at least 9 in (22 cm) away from any transmitter. This is to avoid any possibility of interference between the system and the device. The RFs and field strengths used by the keyless entry system operate well within required medical standards for radiated emissions. In rare circumstances, interference may cause an implanted medical device to malfunction, potentially resulting in serious injury or death. For information concerning the location of the security system transmitters, see SMART KEY TRANSMITTER LOCATIONS.
The smart key may not be detected if it is shielded by metal and/or devices with LCD screens. For example, a smartphone, a laptop, or a games console. Keep the smart key clear of such devices when attempting keyless entry, keyless locking, or push button start.
The smart key only needs to be on the driver’s person, or in a nearby non-metallic bag or briefcase. The smart key does not need to be exposed or handled. Keyless entry allows the vehicle to be opened if a smart key is within 5 ft (1.5 m) of the door handle or tailgate button. The keyless entry system activates when the door handle is moved. Grip and pull the door handle to open the door. The vehicle unlocks, the alarm system disarms, and the hazard warning lights will flash twice to confirm unlocking. If the power-fold mirrors are enabled, the mirrors fold out.
When 2-stage unlocking is the current security setting and a door other than the driver’s door is opened first, all of the doors will unlock. After entering the vehicle, and closing all of the doors, the vehicle scans the interior for a valid smart key. If a valid smart key is not detected, the instrument panel displays a warning message. If this situation occurs, use a valid smart key to carry out the engine-started backup procedure. See ENGINE START BACKUP.
The activation key is a touchscreen wristwatch. The activation key is designed to support situations where the smart key might be obtrusive or difficult to keep secure. The activation key is waterproof to a depth of 131 ft (40 m) and is shockproof. Care should be taken during certain sporting activities, e.g., skiing, jet-skiing, or diving, to protect the activation key The activity key provides full keyless entry and keyless start functionality. See KEYLESS ENTRY, KEYLESS LOCKING, and STARTING THE ENGINE. While the activation key is worn on the wrist, the smart key can remain inside the vehicle. When the activation key is activated, the vehicle locks, the alarm system arms, and any smart key remaining inside the vehicle are disabled.
Make sure any smart keys left inside the vehicle are stored out of view.
The home screen displays the current time (1). Press and hold the screen for approximately two seconds to wake the home screen. Swipe downwards to bring up the next menu item. Swipe right to select the current menu item.
The battery charge level (2) is shown in the top right of the screen. If the activity key battery charge level drops below 30%, the screen displays a prompt to charge the activation key. The screen is disables if the charge drops below 25% to preserve functionality.
When left idle for a period of time, the activity key’s touchscreen switches off to preserve battery power.
The charging icon (3) is displayed when the activation key is being charged. A magnetic USB charge cable is supplied with the activation key to enable charging. Replacement charge cables are available from retailers or authorized repairers.
The vehicle must be switched off. After exiting the vehicle and closing the last open door, swipe upwards to access the activity key’s Locking menu. Press the lock icon to lock the vehicle. The hazard warning lights flash to confirm. If power-fold mirrors are enabled, they will fold in. Touch the home icon to return to the home screen.
If a locking attempt is unsuccessful, an audible alert sounds. Check that all of the doors and the tailgate are closed and that the vehicle is switched off.
If the tailgate of a locked vehicle is opened using the smart key, an audible alert may sound when re-closing the tailgate. Should this occur, fully unlock the vehicle before attempting to close the tailgate.
When the vehicle is locked with the activity key, any valid smart key remaining inside the vehicle is disabled. Any valid smart key outside the vehicle remains enabled.
On returning to the vehicle, swipe upwards to access the activity key’s Locking menu. Press the unlock icon to unlock and disarm the alarm system. The hazard warning lights flash to confirm. If the power-fold mirrors are enabled, they unfold.
When the vehicle is unlocked with the activation key, any valid smart key inside the vehicle re-enables.
The tailgate or trunk can be opened using the activation key. Swipe up from the home screen until the tailgate-trunk icon is shown. Press the icon to open the luggage compartment. If the power tailgate or boot is fitted, the tailgate or boot will open fully. Press again to close the luggage compartment.
To sound the alarm, swipe up from the home screen until the hazard warning triangle is displayed. Press the triangle to sound the vehicle’s alarm. Press again to switch off. Alternatively, briefly touch the home screen three times in quick succession.
The panic alarm cannot be canceled during the first 5 seconds of operation. Once these 5 seconds have passed, the panic function on the smart key will deactivate the panic alarm.
Wet mode inhibits the screen to prevent accidental operation when submerged in water, or subjected to water splashes. Swipe up from the home screen until the water drop symbol is displayed. Press the drop to activate the wet mode. To exit the wet mode, touch the screen four times in quick succession. A progress bar confirms the screen touches until the screen is unlocked.
Swipe up from the home screen until the Settings cog wheel is displayed. Pressing the cog wheel will display a clock face icon, from which the displayed time can be adjusted.
When the driver’s door is opened using either the smart key or keyless entry, the vehicle’s electrical system initiates convenience mode. The following systems become functional:
Keep any implanted medical device at least 9 in (22 cm) away from any transmitter mounted in the vehicle. Doing so helps avoid any possibility of interference between the system and the device. Interference may cause the implanted medical device to malfunction, potentially causing serious injury or death. For more information on the locations of the security system transmitters, see SMART KEY TRANSMITTER LOCATIONS.
While the tailgate is open, the locking latch is exposed. Do not attempt to manually close the latch, as it may also automatically soft-close and trap items or body parts.
Do not drive with an open tailgate at any time. Driving with an open tailgate may result in persons, or luggage, falling from the vehicle. Death or serious injury may occur.
Make sure there is sufficient space above and at the rear of the vehicle before operating the tailgate. Insufficient opening space may result in damage to the vehicle.
Do not operate the tailgate if a cycle rack is fitted to the tailgate. Remove any cycles and/or racks before operating the tailgate. Cycles and/or racks may cause interference in the operation of the tailgate and damage to the vehicle.
Make sure the tailgate is fully closed before the vehicle is driven, to prevent damage to the vehicle.
Press the exterior tailgate button (1) to release the latch and then lift the tailgate to open.
The exterior tailgate button operates if all of the doors are unlocked and the gear selector is in the Park (P) position. In Neutral (N) gear, tailgate release begins only if all of the doors are unlocked and the ignition is in convenience mode or switched off. The exterior tailgate button does not operate if the gear selector is in any other position. See CONVENIENCE MODE.
The tailgate can also be released using the following methods:
The tailgate does not release if the vehicle is traveling at, or above, approximately 3 mph (5 km/h).
If the smart key remains inside the loadspace when the vehicle is locked and the alarm is set, a warning is given. The warning indicates a mislock and the tailgate re-opens after approximately 3 seconds.
If the tailgate is closed manually, the vehicle searches for a valid smart key at the rear of the vehicle. If a valid smart key is not detected within 39 in (1 m) of the rear of the vehicle, the tailgate re-opens and an audible mislock warning sounds.
If any smart key remains inside the vehicle the tailgate re-opens and an audible mislock warning sounds.
The smart key may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen. For example, a smartphone.
Make sure the tailgate is fully closed before leaving the vehicle unattended. Visible and audible warnings indicate if the vehicle is locked and the alarm is armed. If there are no visible or audible warnings upon closing the tailgate, the vehicle may be unprotected.
The powered tailgate incorporates a soft-close latch. The soft-close latch secures the tailgate automatically. Before operating the tailgate, make sure that the area is clear and anyone in the vicinity does not have any body part in a position where it could be trapped. Note that the soft close action does not incorporate object detection. Death or serious injury could occur, even with an object detection system.
While the tailgate is open, the locking latch is exposed. Do not attempt to manually close the latch, as it may also automatically soft-close and trap items or body parts.
Do not drive with an open tailgate at any time. Driving with an open tailgate may result in persons, or luggage, falling from the vehicle. Death or serious injury may occur.
Make sure there is sufficient space above and at the rear of the vehicle, before operating the tailgate. Insufficient opening space may result in damage to the vehicle.
Do not operate the tailgate if a cycle rack is fitted to the tailgate. Remove any cycles and/or racks before operating the tailgate. Cycles and/or racks may cause interference in the operation of the tailgate and damage to the vehicle.
Make sure the tailgate is fully closed before the vehicle is driven, to prevent damage to the vehicle.
To operate the powered tailgate:
The exterior tailgate button operates if all of the doors are unlocked and the gear selector is in the Park (P) position. The exterior tailgate button operates differently when the gear selector is in the Neutral (N) position. In this situation, operation begins only if all of the doors are unlocked and the ignition is in convenience mode or switched off. The exterior tailgate button does not operate if the gear selector is in any other position. See CONVENIENCE MODE.
The tailgate can also be opened or closed using the following methods:
Make sure that the powered inner tailgate is fully raised and does not interfere with the closure of the powered tailgate.
After the tailgate has opened to its set height, it can be manually raised or lowered. If the tailgate fails to open or close correctly, close it manually and then press the tailgate button again.
As the closing tailgate approaches the closed position, it soft-closes to the fully closed position. If the vehicle was previously locked, the alarm re-arms. The hazard warning lights flash to confirm the alarm status. An audible confirmation may also be given.
If a tailgate button is pressed while the tailgate is opening or closing, all movement stops. However, if a button is pressed during the soft-close stage, the request is ignored.
Powered tailgate movement stops If an object is detected that would interfere with the tailgate opening. To continue to power open the tailgate:
Powered tailgate movement stops if an object is detected that would interfere with the tailgate closing. The tailgate then reverses to the fully open position, if able to do so, and an audible warning sounds to indicate a mislock. To continue to close the tailgate:
The tailgate does not open if the vehicle is traveling at, or above, approximately 3 mph (5 km/h).
If the smart key remains inside the loadspace when the vehicle is locked and the alarm is set, a warning is given. The warning indicates a mislock and the tailgate re-opens after approximately 3 seconds.
If the tailgate is closed manually, the vehicle searches for a valid smart key at the rear of the vehicle. If a valid smart key is not detected within 39 in (1 m) of the vehicle, the tailgate re-opens and an audible mislock warning sounds. If any smart key remains inside the vehicle, the tailgate re-opens and an audible mislock warning sounds.
The smart key may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen. For example, a smartphone or a laptop.
Make sure the tailgate is fully closed before leaving the vehicle unattended. Visible and audible warnings indicate if the vehicle is locked and the alarm is armed. If there are no visible or audible warnings upon closing the tailgate, the vehicle may be unprotected.
The maximum opening height for the tailgate can be set as required. Setting a maximum height is useful in parking areas with very low roofs, or just for ease of use.
To set the maximum height as required:
If, after performing part 3 of the process, the tailgate closes automatically, the required height has not been set. Repeat the process, making sure that all steps are adhered to.
To reset the maximum opening height, repeat the process, but when the tailgate reaches its current set height, manually move it to the fully open position before pressing and holding the tailgate close button.
The tailgate may lose its position memory if there are multiple object detections, or if the battery voltage is low. The powered operation may also be inhibited.
To reset the tailgate:
Make sure that the standing area is stable and not slippery before performing the kick movement.
Do not make contact with the vehicle’s exhaust. The vehicle’s exhaust may be hot and can cause injury.
Make sure that there is sufficient space above and at the rear of the vehicle before operating the tailgate. Insufficient opening space may result in damage to the vehicle.
Do not operate the tailgate if a cycle rack is fitted to the tailgate. Remove any cycles and/or racks before operating the tailgate. Cycles and/or racks may cause interference in the operation of the tailgate and damage to the vehicle.
Sensors have positioned on both sides of the rear bumper, behind the rear wheels. The sensors recognize the movement of a foot below the bumper level and allow automatic opening or closing of the powered tailgate. To operate the gesture tailgate, approach the vehicle, and perform a smooth kick and return motion. This should last between 1 and 2 seconds and should take place within one of the vehicle’s two sensor areas, as illustrated.
Alternatively, a sweep motion under the sensor will operate the gesture tailgate. The sweep motion should last between 1 and 2 seconds and should take place within one of the vehicle’s two sensor areas, as illustrated. When a valid kick or sweep movement is recognized by the vehicle, the turn signals flash and the tailgate operates. The powered inner tailgate also operates. See POWERED INNER TAILGATE.
The gesture action is a smooth kick and returns motion, not a swipe motion.
If the ignition is on, the tailgate operates but the turn signals do not flash.
A valid smart key must be within 47 in (1.2 m) of the tailgate. The smart key may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen, e.g., a smartphone. Keep the smart key clear of such devices when attempting the hands-free operation of the powered tailgate.
Certain conditions may affect the performance of the sensors, and movement beneath the bumper may not be detected. If this should happen, use the interior tailgate button or the smart key’s tailgate button. Check the operation of the gesture tailgate when the vehicle is in a new location. Unintentional opening: In exceptional circumstances, and if the smart key is within 47 in (1.2 m) of the tailgate, the powered tailgate may open unintentionally due to the following:
The deployable side steps are full-length steps that are stowed below the side sills and under the vehicle. When the deployable side step is activated it automatically deploys if any of the doors are opened on the appropriate side. If doors on both sides are opened, both side steps deploy. The deployable side steps can be set via the touchscreen’s Sidestep menu. Select On or Off. See SYSTEM SETTINGS. The vehicle remembers the set status and a change to the status can be made at any time. When set to On, the side steps are activated in auto mode.
The deployable side steps do not deploy when the vehicle is traveling at more than 3 mph (5 km/h). If the side steps are already deployed, they stow automatically when the vehicle’s speed exceeds 3 mph (5 km/h).
The deployable side steps return to their previous position if an obstruction is encountered during operation. If this occurs, the touchscreen displays a warning. If a further obstruction is met in the reverse direction, the steps will stop mid state. Remove the obstruction before operating the side steps again.
Make sure the side steps are fully deployed and have completed their operation before stepping on the running boards. Failing to do so can cause the side steps to reverse direction.
After a side step has been deployed, automatic operation is activated under the following conditions:
When the vehicle is unlocked from the outside, the side steps deploy if the deployable side steps menu status is set to On. Operation of the side steps on one or both sides of the vehicle is dependent on the following unlocking status:
When the smart key or keyless entry is used to unlock the vehicle, and subsequently no door is opened, the side steps automatically stow after 1 minute.
The side steps can be deployed indefinitely to access the roof, cleaning or accessing the jacking points. On the Side steps menu, select Roof access. The electric parking brake must be on and the vehicle unlocked to activate Roof access. The side steps deploy and remain in their deployed position until Roof access is deselected. The deployed position deactivates automatically, and returns to the automatic setting, if the vehicle speed exceeds 3 mph (5 km/h), or if the vehicle’s doors are locked.
Use Roof access mode to enable cleaning of the steps and the underside of the vehicle in a pull-through car wash, follow the steps above to activate Roof access mode. Once in Roof Access mode, release the electric parking brake. The vehicle can now move up to 3 mph (5 km/h) without the side steps stowing.
To prevent potential damage to side steps, the side steps do not deploy when the vehicle is in certain terrain response programs.
Enabling the Off-road operation mode allows the deployable side steps to continue operating in otherwise restricted terrain response programs.
Use of Off-road operation mode can result in damage to the vehicle in unsuitable terrain. Make sure there are no obstructions in the path of side steps before operating Off-road operation mode.
Drive-away locking automatically locks all of the doors when the vehicle reaches a set speed. The drive-away locking set speed can be adjusted via Vehicle in the touchscreen menu. See SYSTEM SETTINGS.
After drive-away locking has taken place, press the unlock or lock button to override the feature for the current journey. The unlock and lock buttons are located on the inside of the front doors. See DOOR LOCKS AND HANDLES.
Key deactivation is intended to secure keys that have been stored in the vehicle. A deactivated key will not start the vehicle. Keys become deactivated when left inside the vehicle when the alarm is armed. For example, if the vehicle is locked by another key, or if keyless locking arms the alarm. Keys become deactivated if left inside the vehicle when closing the tailgate, trunk lid, or tail door while the alarm is armed.
To reactivate a key:
Make sure the following warnings have been read and fully understood before using components with coin or button cell batteries. Failure to follow the guidelines could result in serious injury or death.
Chemical burn hazard. Batteries can cause severe internal burns within 2 hours of swallowing and may result in death. If it is suspected that a battery may have been swallowed or placed inside any part of the body, seek medical advice immediately.
Keep new and used batteries away from children.
If the battery compartment does not close securely, stop using the product and keep the product away from children.
When the battery needs replacing, there is a significant decrease in the effective range and the instrument panel displays Smart Key Battery Low.
Avoid touching the new battery. Moisture or oil from fingers can reduce battery life and corrode the contacts.
If the low battery warning does not extinguish, it indicates that the replacement battery is not in a new and unused condition. Refit the parts in reverse order. Make sure that the parts click securely into place.
Battery disposal: Batteries contain harmful substances and must be disposed of correctly. Seek advice on disposal from a retailer/authorized repairer and/or the local authority.
To prevent accidental or unauthorized operation, never leave the smart key unattended in the vehicle. Never leave children or animals unattended in the vehicle. The vehicle can be operated when the smart key remains inside the vehicle. Doing so could lead to serious injury or death.
Do not expose the smart key to extremes of heat, dust or humidity. Do not allow the smart key to come into contact with fluids. Do not leave the smart key exposed to direct sunlight, as it could result in damage to the smart key.
The Radio Frequency (RF) used by the smart key may be used by other devices, e.g., medical equipment. The use of such devices may prevent the smart key from operating correctly.
The emergency key blade number is recorded on an attached label. Peel off the label and keep it safe, but not in the vehicle.
The operational range of the smart key varies considerably, depending on atmospheric conditions and interference from other transmitting devices.
To avoid permanent damage to the smart keys, replace the batteries in all of the smart keys simultaneously when the Smart Key battery low message is displayed.
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