Welcome to the Kawasaki family!
Congratulations on buying your Kawasaki vehicle. You’ve chosen a great, high-quality product with state-of-the-art features and built to Kawasakr’s high standards. Your satisfaction is important to your authorized Kawasaki dealer and to Kawasaki Motors Corp., U.S.A. Here is some important information regarding your vehicle’s limited warranty.
What is a Limited Warranty?
The most important thing to know about your warranty is that it protects you from manufacturing defects inn material or workmanship during the warranty period. You can find the warranty period in the Kawasaki Limited Warranty Certificate your Kawasaki dealer provided to you at the time of sale. The warranty does not cover the Cost or reguiarny-scheauied maintenance. no warranty also does not apply to the normal wear or items such as tires, brake pads, transmission drive belts, chains, sproCKets, etc.
What is the Kawasaki Protection Plus?
Much of the warranty coverage offered by the limited warranty can be extended by purchasing Kawasaki Protection Plus (KPP). See your Kawasaki dealer or go to Kawasaki.com for more information if you don’t already have the KPP.
What Am I Responsible For?
What Are The Dealership’s Responsibilities?
How Dol Get Warranty Service?
What if I am not Satisfied With My Warranty Service?
If you aren’t satisfied with your dealership’s repair work or operations, it is best to discuss the situation with the appropriate dealership manager f you have already done this, then contact the dealership’s owner or general manager to request a review of the issue. lf you are unable to resolve a problem after consulting with the dealership management and need further as SIStance, contact Kawasaki Motors corp., U.S.A. at the address below. Please be certain to provide the model, vehicle identification number (VIN), mileage or hours of use, accessories, dates that events occurred and what action has been taken by both you and your dealer. Include the name and address of the dealership. 1oo assist us in resolving your inquiry, please include copies of related receipts and any other pertinent information including the name of the dealership personnel with whom you have been working. Upon receipt of your correspondence, Kawasaki Motors Corp., U.S.A. WIll contact the dealership and work with it in resolving your problem.
Want to Contact Kawasaki?
This owner S manual should answer most of your auestonsapOut your Kawasaki. our Kawasaki dealer would either be able to answer any other questions you might have immediately or be able to find the answer for you.
Please send your correspondence to:
Consumer Services Kawasaki Motors Corp., U.S.A. P.O. Box 25252 Santa Ana, CA 92799-5252 (949) 460-5688
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