Any communication to FCA US LLC’s customer center should include the following information
FCA US LLC CUSTOMER CENTER
FCA CANADA INC. CUSTOMER CENTER
MEXICO
PUERTO RICO AND US VIRGIN ISLANDS
CUSTOMER ASSISTANCE FOR THE HEARING OR SPEECH IMPAIRED (TDD/TTY)
To assist customers who have hearing difficulties, FCA US LLC has installed special Telecommunication Devices for the Deaf (TDD) equipment at its customer center. Any hearing or speech impaired customer, who has access to a TDD or a conventional teletypewriter (TTY) in the United States, can communicate with FCA US LLC by dialing 1-800-380-2479. Canadian residents with hearing difficulties that require assistance can use the special needs relay service offered by Bell Canada. For TTY teletypewriter users, dial 711 and for Voice callers, dial 1-800-855-0511 to connect with a Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle to help protect you from the high cost of unexpected repairs after FCA US LLC’s New Vehicle Limited Warranty expires. The Mopar® Vehicle Protection plans are the ONLY vehicle extended protection plans authorized, endorsed, and backed by FCA US LLC to provide additional protection beyond your vehicle’s warranty. If you purchased a Mopar® Vehicle Protection Plan, you will receive Plan Provisions and an Owner Identification Card in the mail within three weeks of the vehicle delivery date. If you have any questions about the service contract, call FCA US LLC’s Service Contract National Customer Hotline at 1-800-521-9922 (Canadian residents, call (800) 465-2001 English / (800) 387-9983 French). FCA US LLC is not responsible for any service contract you may have purchased from another manufacturer. If you require service after the FCA US LLC New Vehicle Limited Warranty expires, please refer to the contract documents, and contact the person listed in those documents. We appreciate that you made a major investment when you purchased the vehicle. An authorized dealer has also made a major investment in facilities, tools, and training to ensure that you are absolutely delighted with the ownership experience.
WARNING
Engine exhaust (internal combustion engines only), some of its constituents, and certain vehicle components contain, or emit, chemicals are known to the State of California to cause cancer and birth defects, or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain, or emit, chemicals known to the State of California to cause cancer and birth defects, or other reproductive harm.
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