The recommended method for recovery or transportation of the vehicle is on a transporter or trailer designed for that purpose.
Make sure that vehicle recovery or transportation is carried out by suitably qualified personnel and that the vehicle is secured correctly.
The recovery agent must activate the transmission park release before recovery commences. The procedure is covered in a separate publication for service personnel. Failure to activate the transmission park release can result in serious transmission damage.
Make sure that the steering column is unlocked during vehicle recovery. The smart key must remain inside the vehicle and the ignition must be switched on.
The vehicle should not be towed on all four wheels and should not be recovered with the front or rear wheels suspended. Doing so can result in serious transmission damage.
If the vehicle’s battery is to be disconnected, the steering column must be unlocked first. The steering column cannot be unlocked with the battery disconnected.
The towing eye at the front of the vehicle is designed for on-road recovery only. If it is used for any other purpose, it may result in vehicle damage and cause death or serious injury.
Use extreme caution when moving or towing the vehicle. Death or serious injury may occur.
The towing eye is part of the vehicle’s tool kit, located under the luggage compartment floor panel. See WHEEL CHANGING.
The front towing point is located behind a small access panel in the front bumper.
To fit the towing eye:
It is recommended to remove the cover by releasing the tether arrowhead in the bumper cover slot prior to using the towing eye.
Note the orientation of the access cover to aid refitting.
Pass the vehicle’s wheel brace through the towing eye, to act as a lever to help rotate the towing eye until it is completely tight.
To refit the access panel, engage the tether arrowhead in the bumper cover slot, align the lug into the recess in the bumper and then lightly press the opposite edge to engage the retaining clip.
Use extreme caution when detaching towing equipment. Vehicle movement is possible, which can result in serious injury.
The front towing point is located behind a small access panel in the front bumper.
To fit the towing eye:
It is recommended to remove the cover by releasing the tether arrowhead in the bumper cover slot prior to using the towing eye.
Note the orientation of the access cover to aid refitting.
Use extreme caution when detaching towing equipment. Vehicle movement is possible which can result in serious injury.
The towing eye at the rear of the vehicle is designed for on-road recovery only. If it is used for any other purpose, it may result in vehicle damage and cause serious injury or death.
Use extreme caution when moving or towing the vehicle. Death or serious injury or death may occur.
The towing eye is part of the vehicle’s tool kit, located under the luggage compartment floor panel. See WHEEL CHANGING.
The rear towing point is located behind a small access panel in the rear bumper.
To fit the towing eye:
Note the orientation of the access cover to aid refitting.
Pass the vehicle’s wheel brace through the towing eye, to act as a lever to help rotate the towing eye until it is completely tight.
To refit, the access panel, make sure the tether is correctly located, align the lug into the recess in the bumper, and then lightly press the opposite edge to engage the retaining clip.
Use extreme caution when detaching towing equipment. Vehicle movement is possible, which can result in serious injury.
Make sure the following warnings and cautions have been read and fully understood before carrying out the transmission park release. Failure to follow the guidance given could lead to serious injury, death, or vehicle damage.
Before attempting the transmission park release procedure, make sure that the vehicle is secured with wheel chocks and apply the Electric Parking Brake (EPB). Failure to secure the vehicle can result in unexpected movement of the vehicle, which could result in personal injury.
It is recommended that the following procedure is carried out only by qualified personnel. If in any doubt about carrying out the instructions, or if the warnings in this section cannot be complied with, seek qualified assistance. Failure to carry out the procedure as described could result in injury or death.
When Park [P] is released, the vehicle is free to move. Be sure to secure the vehicle to prevent unwanted movement. Unwanted movement of the vehicle can result in vehicle damage.
The transmission must be removed from Park (P) before recovering the vehicle. Failure to follow the transmission park release procedure can result in serious transmission damage.
The transmission park release procedure locks the transmission in Neutral (N) and prevents the transmission from automatically selecting Park (P).
The following conditions must be satisfied before the transmission park release procedure will function. If any of these conditions are not met, the transmission park release procedure will not work.
To release the park mechanism, follow this procedure:
The vehicle can be towed once the EPB has been released as result of the above procedure. See ELECTRIC PARKING BRAKE (EPB).
The EPB may remain applied due to a critical system failure. Towing the vehicle with the EPB applied may result in damage to the vehicle’s tires.
If the vehicle remains stationary for longer than 10 minutes the system automatically re-engages Park ‘P’ gear to prevent battery drainage.
If the vehicle battery is not sufficiently charged the transmission park release procedure cannot be completed. The vehicle cannot be towed until the park release procedure is successfully completed.
If the engine is unable to crank, the park release procedure cannot be completed. The vehicle cannot be towed until the park release procedure is successfully completed.
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