E-PACE

2023 JAGUAR E-PACE ENTERING THE VEHICLE Owners Manual

2023 JAGUAR E-PACE ENTERING THE VEHICLE

UNLOCKING THE VEHICLE

WARNING
Any person fitted with an implanted medical device should make sure that the device is kept at a distance of at least 9 in (22 cm) away from any transmitter mounted in the vehicle. This is to avoid any possibility of interference between the system and the device.

Interference may cause the implanted medical device to malfunction, causing serious injury or death. For more information on the locations of the security system transmitters, see SMART KEY SYSTEM TRANSMITTERS.

WARNING
To prevent accidental or unauthorized operation, never leave children or animals unattended in the vehicle. The vehicle can be operated when the smart key is inside the vehicle.
NOTES
The operational range of the smart key varies considerably, depending on atmospheric conditions and interference from other transmitting devices.
NOTES
If any door, or the luggage compartment, is unlocked 10 times within a short period, the locking latch is disabled for approximately 1 minute.
NOTES
The security system disarms automatically when the vehicle is unlocked with a smart key. However, if a door is not opened within 40 seconds, the security system re-engages the locks and the alarm (where fitted) re-arms. Automatic re-locking and re-arming is a precautionary action to protect the vehicle when it is unintentionally left unlocked. The vehicle is supplied with two smart keys. The smart keys act as remote controls for the locking and alarm system. They allow the vehicle to be locked, unlocked, and driven without the use of a conventional key. Each smart key also has an emergency key housed behind a slide-off cover. See PASSIVE ENTRY, KEYLESS LOCKING and STARTING THE ENGINE.
  1. Lock: Press to secure the vehicle. If power-fold mirrors are enabled, they fold in. See LOCK CONFIRMATION.
  2. Unlock: Press briefly to unlock the vehicle and disarm the alarm. The hazard warning lights flash twice to indicate that the vehicle is unlocked and the alarm is disarmed. The interior lights illuminate to assist entry to the vehicle.If power-fold mirrors are enabled, they unfold.
  3. Luggage compartment: Press briefly to release, open or close the luggage compartment. If the vehicle is locked and armed, the security system remains active while the luggage compartment is open. When closing, if the vehicle is already locked and armed, the hazard warning lights flash after a few seconds to confirm that the alarm system is re-armed. See OPENING AND CLOSING THE POWERED TAILGATE.
    NOTES
    Make sure the smart key does not remain in the vehicle before closing. It may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen, e.g., a smartphone. Also, if the vehicle is in an area of localized Radio Frequency (RF) interference, it may not be detected. If the smart key is not detected inside the vehicle, the vehicle locks. The vehicle does not automatically unlock. The vehicle now unlocks only with another valid smart key.
  4. Panic alarm:

    Press and hold for 3 seconds (or press three times within 3 seconds) to activate the horn and the hazard lights.

    Once active for more than 5 seconds, the alarm can be canceled. Press the button and hold for 3 seconds (or press three times within 3 seconds).

    The panic alarm also cancels if a valid smart key is present when the START/STOP button is pressed.

  5. Headlights:

    When approaching the vehicle during darkness, press to switch on the approach illumination. Press again to switch approach illumination off.

    The approach illumination preset delay period is 30 seconds. The delay period can be configured to provide illumination lasting between 0 and 240 seconds using the VEHICLE section of SYSTEM SETTINGS. See SYSTEM SETTINGS.

  6. Emergency key blade access: Push the release button, then pull to withdraw.
  7. Emergency key blade.
  8. Door lock cover: If the smart key fails to open the vehicle, insert the key blade into the slot at the base of the driver’s door lock cover. Apply slight downward pressure to the top of the cover and gently lever the key blade upwards. Carefully rotate the door lock cover upwards, to lever the cover off the retaining lugs.
  9. Door lock: Insert the key blade into the exposed lock and turn to operate the lock. The alarm sounds until the smart key is positioned correctly to disarm the alarm. See ENGINE START BACKUP.
    NOTES
    When replacing the door lock cover, locate the top retaining lugs first. Press down and inwards to locate the single bottom lug. The lug clicks into the locked position. Check the security of the cover. An insecure cover is likely to fall off while the vehicle is moving.
NOTES
Notify your retailer/authorized repairer immediately if a smart key is lost or stolen. A replacement smart key can be obtained only from a retailer/authorized repairer. The retailer/authorized repairer will require proof of identification and ownership.

STAGE UNLOCKING

To unlock the vehicle and disarm the alarm system, press the smart key’s unlock button. The vehicle unlocks in one of two ways:

  1. 2-stage unlocking on: Unlocks the driver’s door only. A second press is required to unlock the remaining doors and the luggage compartment.
  2. 2-stage unlocking off: Unlocks all of the doors and the luggage compartment on the first press.

To change the vehicle’s 2-stage unlocking status, press the smart key’s lock and unlock buttons simultaneously for 3 seconds. The hazard warning lights flash twice to confirm the change. 2-stage unlocking can also be set via the Vehicle menu in the touchscreen. See SYSTEM SETTINGS.

NOTES
If an audible warning sounds when the vehicle is unlocked, there may be a fault with the alarm sensors. Consult a retailer/authorized repairer as soon as possible.

PASSIVE ENTRY

Passive entry allows the vehicle to be opened if a smart key is within 39 in (1 m) of the door handle or the exterior trunk release button.

NOTES
The smart key may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen, e.g., a cellphone. Keep the smart key clear of such devices when attempting passive entry, passive locking or push-button starting.
NOTES
The smart key needs only to be on the driver’s person, or in a non-metallic bag or briefcase. It does not need to be exposed or handled.

The passive entry sensor is located on the inner surface of the door handle. Grip and pull the door handle to open the door. The vehicle unlocks, the alarm system disarms, and the hazard warning lights flash twice to confirm unlocking. If power-fold mirrors are enabled, they fold out.

NOTES
When single-point entry is the current security setting and a door other than the driver’s door is opened first, all of the doors unlock.

After entering the vehicle, and closing all of the doors, the vehicle scans the interior for a valid smart key. If a valid smart key is not detected, the message center displays the message, Smart Key Not Found. If this situation occurs, use a valid smart key to carry out the keyless start backup procedure. See ENGINE START BACKUP.

ACTIVITY KEY

WARNING
The activity key system uses Radio Frequency (RF) transmissions that could interfere with implanted medical devices. Make sure that any susceptible medical devices are kept at a safe distance of at least 9 in (22 cm) away from any transmitter. Maintaining this distance avoids any possibility of interference between the system and the medical device. The RFs and field strengths used by the keyless entry system operate well within required medical standards for radiated emissions. In rare circumstances, interference may cause an implanted medical device to malfunction, potentially resulting in serious injury or death. See SMART KEY SYSTEM TRANSMITTERS.

The activity key is a touchscreen wristwatch. The activity key is designed to support situations where the smart key might be obtrusive or difficult to keep secure. The activity key is waterproof to a depth of 131 ft (40 m) and is shockproof. Care should be taken during certain sporting activities, e.g., skiing, jet-skiing, or diving, to protect the activity key. The activity key provides full keyless entry and keyless start functionality. See PASSIVE ENTRY, KEYLESS LOCKING and STARTING THE ENGINE. When the activity key is activated, the vehicle locks, the alarm system arms, and any smart key remaining inside the vehicle is disabled.

ACTIVITY KEY TOUCH SCREEN USE:
The home screen displays the current time (1). Press and hold the screen for approximately two seconds to wake the home screen. Swipe downwards to bring up the next menu item. Swipe right to select the current menu item.

The battery charge level (2) is shown in the top right of the screen. If the activity key battery charge level drops below 30%, the screen displays a prompt to charge the activity key. The screen disables if charge drops below 25% to preserve functionality.

NOTES
When left idle for a period of time, the activity key’s touchscreen switches off to preserve battery power.
RECHARGING THE ACTIVITY KEY:
The charge icon (3) is displayed when the activity key is being charged. A magnetic USB charge cable is supplied with the activity key to enable charging. Replacement charge cables are available from retailers or authorized repairers.
LOCKING WITH THE ACTIVITY KEY:
The vehicle must be switched off. After exiting the vehicle and closing the last open door, swipe upwards to access the activity key’s Locking menu. Press the lock icon to lock the vehicle. The hazard warning lights flash to confirm. If power-fold mirrors are enabled, they will fold in. Touch the home icon to return to the home screen.
NOTES
If a locking attempt is unsuccessful, an audible alert sounds. Check that all of the doors and the tailgate are closed, and that the vehicle is switched off.
NOTES
If the tailgate of a locked vehicle is opened using the smart key, an audible alert may sound when re-closing the tailgate. Should this occur, fully unlock the vehicle before attempting to close the tailgate.
NOTES
When the vehicle is locked with the activity key, any valid smart key remaining inside the vehicle is disabled. Any valid smart key outside the vehicle remains enabled.
UNLOCKING WITH THE ACTIVITY KEY:
On returning to the vehicle, swipe upwards to access the activity key’s Locking menu. Press the unlock icon to unlock and disarm the alarm system. The hazard warning lights flash to confirm. If the power-fold mirrors are enabled, they unfold.
NOTES
When the vehicle is unlocked with the activity key, any valid smart key inside the vehicle re-enables.
LUGGAGE COMPARTMENT OPERATION:
The luggage compartment can be opened using the activity key. Swipe up from the home screen until the tailgate-trunk icon is shown. Press the icon to open the tailgate or trunk. If power tailgate is fitted, the tailgate will open fully. Press again to close the tailgate.
ALARM SOUND:
To sound the alarm, swipe up from the home screen until the hazard warning triangle is displayed. Press the triangle to sound the vehicle’s alarm. Press again to switch off. Alternatively, briefly touch the home screen three times in quick succession.
NOTES
The panic alarm cannot be canceled during the first 5 seconds of operation. Once this 5 seconds has passed, the panic function on the smart key will de-activate the panic alarm.
WET MODE:
Wet mode inhibits the screen to prevent accidental operation when submerged in water, or subjected to water splashes. Swipe up from the home screen until the water drop symbol is displayed. Press the drop to activate wet mode. To exit wet mode, touch the screen four times in quick succession. A progress bar confirms screen touches until the screen is unlocked.
SETTINGS:
Swipe up from the home screen until the Settings cog wheel is displayed. Pressing the cog wheel will display a clock face icon, from which the displayed time can be adjusted.

GLOBAL OPENING

NOTES
Global opening of windows can be enabled and disabled via the Vehicle settings menu. See INSTRUMENT PANEL MENU OPTIONS.

To unlock the vehicle and open all of the windows simultaneously, press and hold the smart key’s unlock button for 3 seconds.
To cancel global opening, press any of the buttons on the smart key.

CONVENIENCE MODE

When the driver’s door is opened using either the smart key or keyless entry, the vehicle’s electrical system initiates convenience mode. The following systems become functional:

  • Seat position memory.
  • Seat and steering column adjustment.
  • Interior and exterior lighting.
  • Instrument panel.
  • Auxiliary power sockets.

SMART KEY SYSTEM TRANSMITTERS

WARNING
Keep any implanted medical device at least 9 in (22 cm) away from any transmitter mounted in the vehicle. Doing so helps avoid any possibility of interference between the system and device. Interference may cause the implanted medical device to malfunction, potentially causing serious injury or death.

For more information on the locations of the security system transmitters, see SMART KEY TRANSMITTER LOCATIONS.

OPENING AND CLOSING THE POWERED TAILGATE

WARNING
Before operating the tailgate or powered inner tailgate, make sure that anyone in the vicinity does not have any part of their body in a position where it could be trapped. Note that the soft-close action does not incorporate object detection. Death or serious injury could occur, even with an object detection system. While the tailgate is open, the locking latch is exposed. Do not attempt to manually close the latch, as it may also automatically soft-close and trap items or body parts.
CAUTION
Make sure there is sufficient space above and at the rear of the vehicle, before operating the tailgate. Insufficient opening space may result in damage to the vehicle.
CAUTION
Do not operate the tailgate if a cycle rack is fitted to the tailgate. Remove any cycles and/or racks before operating the tailgate.
WARNING
Before operating the tailgate, make sure that anyone in the vicinity does not have any body part in a position where it could be trapped. A soft-close latch is fitted to the powered tailgate. The soft-close latch electrically closes the tailgate to a fully latched position. Note that the soft-close action does not incorporate object detection. Death or serious injury could occur, even with an object detection system.
WARNING
While the tailgate is open, the locking latch is exposed. Do not attempt to manually close the latch, as it may also automatically soft-close and trap items or body parts.
WARNING
Death or serious injury may occur if the tailgate is left open and persons or luggage fall out of the moving vehicle.
CAUTION
Please make sure that the tailgate is fully closed before the vehicle is driven. Driving with the tailgate open may result in damage to the vehicle. To operate the powered tailgate:
  1. External open and close button: Press to open, stop, reverse direction, or close the tailgate.
    NOTES
    The external release button operates if all of the doors are unlocked and the gear selector is in the Park (P) position. The external release button operates differently when the gear selector is in the Neutral (N) position. Operation begins only if all of the doors are unlocked, and the ignition is in convenience mode or switched off. It does not operate if the gear selector is in any other position.
  2. Internal tailgate button: Press to close or stop the tailgate.

The tailgate can also be opened or closed using the following methods:

  • The tailgate button, located on the instrument panel. See DRIVER CONTROLS.
  • The luggage compartment release button on the smart key. See UNLOCKING THE VEHICLE.
  • A kick gesture. See GESTURE TAILGATE.
NOTES
The tailgate does not open if the vehicle is traveling at, or above, approximately 3 mph (5 km/h).
NOTES
Make sure that the powered inner tailgate is fully raised and does not interfere with the closure of the powered tailgate.

After the tailgate has opened to its set height, it can be manually raised or lowered. If the tailgate fails to open or close correctly, close it manually and then press the tailgate release switch again. As the closing tailgate approaches the closed position, it soft-closes to the fully closed position. If the vehicle was previously locked, the alarm re-arms. The hazard warning lights flash to confirm the alarm status. An audible confirmation may also be given.

NOTES
If a tailgate switch is pressed while the tailgate is opening or closing, all movement stops. However, if a switch is pressed during the soft-close stage, it will be ignored. Object detection while opening: If an object is detected that would interfere with the tailgate opening, tailgate movement stops. Remove any obstructions and press the tailgate switch again to open.

Object detection while closing: If an object is detected that would interfere with the tailgate closing, tailgate movement stops. The tailgate then reverses to the fully open position, if able to do so. An audible warning is given to indicate a mislock. If the tailgate is open, remove any obstructions then press the tailgate button again to close the tailgate. If the tailgate is not open, press a tailgate release button to open the tailgate and then remove any obstructions. Once the obstructions have been removed, press the tailgate close button to close the tailgate.

NOTES
If a valid smart key cannot be detected within 39 in (1 m) of the rear of the vehicle, the tailgate does not power close. An audible warning sounds to indicate a mislock.
NOTES
If the tailgate is closed manually, the vehicle searches for a valid smart key. If no smart key is detected within 39 in (1m) of the rear of the vehicle, or a smart key remains inside the vehicle, an audible warning sounds. The warning indicates a mislock and the tailgate re-opens after approximately 3 seconds.
NOTES
If the smart key remains inside the luggage compartment when the vehicle is locked and the alarm is set, a warning is given. The warning indicates a mislock and the tailgate re-opens after approximately 3 seconds. The smart key may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen, e.g., a smartphone.

TAILGATE OPENING HEIGHT

The maximum opening height for the tailgate can be set as required. Setting a maximum height is useful in parking areas with very low roofs, or just for ease of use.

To set the maximum height as required:

  1. Open the powered tailgate to the position required as the maximum height. Press any tailgate release button to stop movement at the required position. The final position can be achieved manually, if required.
  2. Make sure the tailgate is stationary for at least 3 seconds.
  3. Press and hold the tailgate close button for greater than 5 seconds, or until an audible confirmation is heard, to set the required opening height. Release the tailgate close button.
  4. Close the tailgate, then open it again to check that it opens to the set height. See OPENING AND CLOSING THE POWERED TAILGATE.
  5. The maximum opening height is now set.
NOTES
If, after performing part 3 of the process, the tailgate closes automatically, the required height has not been set. Repeat the process, making sure that all steps are adhered to.

To reset the maximum opening height, repeat the process, but when the tailgate reaches its current set height, manually move it to the fully open position before pressing and holding the tailgate close button. The tailgate may lose its position memory if there are multiple object detections, or if the battery voltage is low. Powered operation may also be inhibited.

To reset the tailgate:

  1. Manually close the tailgate.
  2. Press the tailgate release button.
  3. Allow the tailgate to fully open or open to the previously set position.
  4. Press and release the tailgate button.
  5. Allow the tailgate to power-close fully. The tailgate’s programmed memory is restored.

GESTURE TAILGATE

WARNING
Make sure that the standing area is stable and not slippery before performing the kick movement.
WARNING
Do not make contact with the vehicle’s exhaust. The vehicle’s exhaust may be hot and can cause injury.
CAUTION
Make sure that there is sufficient space above and at the rear of the vehicle before operating the tailgate. Insufficient opening space may result in damage to the vehicle.
CAUTION
Do not operate the tailgate if a cycle rack is fitted to the tailgate. Remove any cycles and/or racks before operating the tailgate.

Sensors are positioned within the outer parts of the rear bumper. The sensors recognize a valid kick below the bumper level and allow automatic opening or closing of the powered tailgate.

To operate the gesture tailgate, approach the vehicle, and perform a smooth kick and return motion. This should last between 1 and 2 seconds and should take place within one of the vehicle’s two sensor areas, as illustrated. When a valid kick movement is recognized by the vehicle, the turn signals flash and the tailgate operates.

NOTES
Use the sensor for the parking aid system as a reference to perform the kick to operate the gesture tailgate.
NOTES
The gesture action is a smooth kick and return motion, not a swipe motion.
NOTES
If the ignition is on, the tailgate operates but the turn signals do not flash.
NOTES
A valid smart key must be within 47 in (1.2 m) of the tailgate. The smart key may not be detected if it is inside a metal container, or is shielded by a device with a back-lit LCD screen, e.g., a smartphone. Keep the smart key clear of such devices when attempting hands-free operation of the powered tailgate.
NOTES
Certain conditions may affect the performance of the sensors, and movement beneath the bumper may not be detected. If this should happen, use the interior tailgate button or the smart key’s tailgate button. Check the operation of the gesture tailgate when the vehicle is in a new location.

Unintentional opening: In exceptional circumstances, and if the smart key is within 47 in (1.2 m) of the tailgate, the powered tailgate may open unintentionally due to the following:

  • Manual car washing or high pressure cleaning.
  • Moving objects beneath the rear bumper sensors.
  • While changing a rear road wheel.
  • While fitting snow chains to the rear wheels.
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