2022 Hyundai Tucson Tow Truck Towing Guide
TOWING
Towing service
- If emergency towing is necessary, we recommend having it done by an authorized HYUNDAI dealer or a commercial tow-truck service.
- Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbeds is recommended.
- For 2WD vehicles, it is acceptable to tow the vehicle with the front wheels on the ground (without dollies) and the rear wheels off the ground.
- If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the rear wheels on the ground, use a towing dolly under the rear wheels.
- When being towed by a commercial tow truck and wheel dollies are not used, the rear of the vehicle should always be lifted, not the front.
- For AWD vehicles, they must be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground.
NOTICE
Do not lift the vehicle by the tow fitting or body and chassis parts. Otherwise, the vehicle may be damaged.
CAUTION
- Do not tow the vehicle with the front wheels on the ground as this may cause damage to the vehicle.
- Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
When towing your vehicle in an emergency without wheel dollies:
- Release EPB before turning off the engine.
- Place the ignition switch in the OFF position.
- Change the gear to N (Neutral) while pressing the brake pedal.
- Place the ignition switch in the ACC position.
CAUTION
Failure to shift the gear to N (Neutral) may cause internal damage to the transmission.
Removable towing hook
- Open the tailgate, and remove the towing hook from the tool case.
- Remove the hole cover by pressing the lower part of the cover on the bumper.
- Install the towing hook by turning it clockwise into the hole until it is fully secured.
- Remove the towing hook and install the cover after use.
Emergency towing
- If towing is necessary, we recommend you have it done by an authorized HYUNDAI dealer or a commercial tow truck service.
- If a towing service is not available in an emergency, your vehicle may be temporarily towed using a cable or chain secured to the emergency towing hook at the front (or rear) of the vehicle.
- Use extreme caution when towing the vehicle with a cable or chain. A driver must be in the vehicle to steer it and operate the brakes.
- Towing in this manner may be done only on hard-surfaced roads for a short distance and at low speeds. Also, the wheels, axles, power train, steering, and brakes must all be in good working condition.
CAUTION
The driver must be in the vehicle for steering and braking operations when the vehicle is being towed. Passengers other than the driver must not be in the vehicle. Always follow these emergency towing precautions:
- Place the ignition switch in the ACC position so the steering wheel is not locked.
- Shift the gear to N (Neutral).
- Release the parking brake.
- Depress the brake pedal with more force than normal as you will have reduced braking performance.
- More steering effort will be required because the power steering system will be disabled.
- Use a vehicle heavier than your own to tow your vehicle.
- The drivers of both vehicles should communicate with each other frequently.
- Before emergency towing, check that the hook is not broken or damaged.
- Fasten the towing cable or chain securely to the hook.
- Do not jerk the hook. Apply steady and even force.
- Use a towing cable or chain less than 5 m (16 feet) long. Attach a white or red cloth (about 30 cm (12 inches) wide) in the middle of the cable or chain for easy visibility.
- Drive carefully so the towing cable or chain remains tight during towing.
- Before towing, check the automatic transmission for fluid leaks under your vehicle. If the automatic transmission fluid is leaking, flatbed equipment or a towing dolly must be used.
NOTICE
Accelerate or decelerate the vehicle in a slow and gradual manner while maintaining tension on the tow rope or chain to start or drive the vehicle, otherwise, tow hooks and the vehicle may be damaged.
NOTICE
To avoid damage to your vehicle and vehicle components when towing:
- Always pull straight ahead when using the towing hooks. Do not pull from the side or at a vertical angle.
- Do not use the towing hooks to pull a vehicle out of mud, sand, or other conditions from which the vehicle cannot be driven out under its own power.
- Limit the vehicle speed to 15 km/h (10 mph) and drive less than 1.5 Km (1 mile) when towing to avoid serious damage to the transmission.