2023 Ford E-350 Connecting the Vehicle to a Mobile Network
CONNECTING THE VEHICLE TO A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to a range of features built into your vehicle
ENABLING AND DISABLING THE MODEM
- Press Settings.
- Press FordPass Connect.
- Press Connectivity Settings.
- Switch connectivity features on or off
DISABLING THE CONNECTIVITY DEVICE
To disable the connectivity device, contact the Ford Customer Relationship Center.
CONNECTING FORD PASS TO THE MODEM
- Make sure that the modem is enabled using the vehicle settings menu.
- Open the FordPass app on your device= and log in.
- Add your vehicle or select your vehicle if already added.
- Select the option to activate your vehicle.
- Make sure that the name on the screen matches the name shown in your FordPass account.
- Confirm that the FordPass account is connected to the modem
CONNECTED VEHICLE–FREQUENTLY ASKED QUESTIONS
Why can I not confirm the connection of my FordPass account to the modem?
- The modem is not enabled. Switch vehicle connectivity on.
- The network signal is weak. Move your vehicle closer to a place where the network signal is not obstructed