2022 Chevrolet Silverado 1500 Reporting Safety Defects User Manual

2022 Chevrolet Silverado 1500 Reporting Safety Defects

Reporting Safety Defects

Reporting Safety Defects to the United States Government

• If you believe that your vehicle has a defect that could cause a crash or could cause injury or death, you should immediately inform the National
• Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
• To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to https://www.safercar.gov; or write to Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590
• You can also obtain other information about motor vehicle safety from https://www.safercar.gov.

Reporting Safety Defects to the Canadian Government

If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately and notify General Motors of Canada Company. Call Transport Canada at 1-800-333-0510; go to: www.tc.gc.ca/recalls (English) www.tc.gc.ca/rappels (French) or write to Transport Canada Motor Vehicle Safety Directorate Defect Investigations and Recalls Division 80 Noel Street Gatineau, QC J8Z 0A1

Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. In the U.S., call 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

• General Motors of Canada Company Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 In Mexico, call 800-466-0811 or 800-508-0000.
• In other Central America and Caribbean Countries, call 52-555-901-2369.