2022 Chevrolet Silverado 1500 Bluetooth Pairing User Manual

2022 Chevrolet Silverado 1500 Phone

Phone

Bluetooth (Overview)

The Bluetooth-capable system can interact with many mobile devices to:

• Place and receive calls in a hands-free mode.
• Share the device’s address book or contact list with the vehicle.
• Stream audio (music, podcasts).
• Notify receipt of text messages. To minimize driver distraction, before driving, and with the vehicle parked:
• Become familiar with the features of the mobile device. Organize the phone book and contact lists clearly and delete duplicate or rarely used entries.
• Review the controls and operation of the infotainment system.
• Pair mobile device(s) to the vehicle. The system may not work with all mobile devices. See “Pairing” later in this section.

Vehicles with a Bluetooth system can use a Bluetooth-capable mobile device with a Hands-Free Profile to make and receive phone calls. The infotainment system and voice recognition are used to control the system. The system can be used while the ignition is on or in accessory mode. The range of the Bluetooth system can be up to 9.1 m (30 ft). Not all mobile devices support all functions and not all mobile devices work with the Bluetooth system. See my.chevrolet.com for more information about compatible mobile devices

Controls

Use the controls on the infotainment display and the steering wheel to operate the Bluetooth system.

Steering Wheel Controls

• : Press and release to answer incoming calls on your connected Bluetooth mobile device. Press and hold for mobile device assistant.
• : Press to end a call, decline a call, or cancel an operation. Press to mute or unmute the infotainment system when not on a call.

Infotainment System Controls

For information about how to navigate the menu system using the infotainment controls, see Using the System 0 154.

Audio System

When using the Bluetooth mobile device system, sound comes through the vehicle’s front audio system speakers and overrides the audio system. The volume level while on a mobile device call can be adjusted by pressing the steering wheel controls or the volume control on the center stack. The adjusted volume level remains in memory for later calls. The volume cannot be lowered beyond a certain level.

Bluetooth (Pairing and Using a Phone for Uplevel Radio)

Pairing

A Bluetooth-enabled mobile device must be paired to the Bluetooth system and then connected to the vehicle before it can be used. See the mobile device manufacturer’s user guide for Bluetooth functions before pairing the device.

Pairing Information

• Touch the Phone icon on the home page of the infotainment display.
• If no mobile device has been paired, a message on the infotainment display will show the Manage Phones option. Touch this option and the Phones screen will display. See “Pairing a Phone” later in this section.
• A Bluetooth smartphone with music capability can be paired to the vehicle as a smartphone and a music player at the same time.
• Up to 10 devices can be paired to the Bluetooth system.
• The pairing process is disabled when the vehicle is moving.
• Pairing only needs to be completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system.
• If multiple paired cell phones are within range of the system, the system connects to the paired cell phone that is set to First to Connect. If there is no cell phone set to First to Connect, it will link to the cell phone which was used last. To link to a different paired cell phone, see “Linking to a Different Phone” later in this section

Pairing a Phone

1. Make sure Bluetooth has been enabled on the cell phone before starting the pairing process.
2. Touch the Phone icon on the Home Page.
3. If no mobile device is connected, touch Manage Phones and the Phones screen will display. If another mobile device is connected already, touch Settings, Connections, and then Phones.
4. Touch Add Phone. If a previously added phone is disconnected, the “Add Phone” card will just be a “+” card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on the infotainment display and touch Pair. The code on the cell phone and infotainment display needs to be acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See the cell phone manufacturer’s user guide for information on this process. Once the cell phone is paired, it will show as Connected.
8. If the vehicle name does not appear on your cell phone, there are a few ways to start the pairing process over:
   1. Make sure there is not an entry for the vehicle under the previously connected list. If the vehicle and cell phone were previously paired and one still remembers the other, it will not identify as a new device when searching.
   2. Turn the Bluetooth off and on the device.
   3. Go back to the beginning of the Phone menus on the infotainment display and restart the pairing process.
   4. Turn the cell phone off and then back on.
   5. Reset the cell phone, but this step should be done as a last effort
9. If the cell phone prompts to accept the connection or allow phone book download, touch Always Accept and Allow. The phone book may not be available if not accepted.
10. To pair additional cell phones, touch Settings, Connections, and then Phones

First to Connect Paired Phones

If multiple paired cell phones are within range of the system, the system connects to the paired cell phone that is set as First to Connect. To enable a paired cell phone as the First to Connect phone:

1. Make sure the cell phone is turned on.
2. Touch the Settings icon on the home page.
3. Touch Connections.
4. Touch Phone.
5. Touch Options under the connected phone.
6. Touch First to Connect from the cell phone’s settings menu. The settings will be enabled for that device.

Cell phones and mobile devices can be added, removed, connected, and disconnected. A sub-menu will display whenever a request is made to add or manage cell phones and mobile devices.

Accessing the Device List Screen

There are two ways to access the device list screen

Using the Settings Icon

1. Touch the Settings icon on the Home Page or the Settings icon on the shortcut tray near the left of the display.
2. Touch Connections.
3. Touch Phones.

Using the Phone Icon

1. Touch the Phone icon on the Home Page or the Phone icon on the shortcut tray near the left of the display.
2. Touch on the top right of the Phones screen.
3. Touch Connected Phone.

Disconnecting a Connected Phone

To disconnect a phone:

1. Open the Device List Screen. See “Accessing the Device List Screen” previously in this section.
2. Touch Option on the phone card to show the cell phone’s or mobile device’s settings.
3. Touch Disconnect.

Deleting a Paired Phone

To delete a paired phone:

1. Open the Device List Screen. See “Accessing the Device List Screen” previously in this section.
2. Touch Option on the phone card to show the cell phone’s or mobile device’s settings.
3. Touch Forget Phone.

Linking to a Different Phone

To link to a different cell phone, the new cell phone must be in the vehicle and paired to the Bluetooth system. To link to a different phone:

1. Open the Device List Screen. See “Accessing the Device List Screen” previously in this section.
2. Touch the new cell phone to link to from the list of available phones. See “First to Connect Paired Phones” previously in this section

Switching to Handset or Hands-Free Mode

To switch between handset or hands-free mode:

• While the active call is hands-free, touch the Audio Output option, then touch Phone to switch to the handset mode. The mute icon will not be available or functional while Handset mode is active.
• While the active call is on the handset, touch the Audio Output option, then touch Car Speakers to switch to the hands-free mode.

Making a Call Using Contacts

Calls can be made through the Bluetooth system using personal cell phone contact information for all cell phones that support the Phone Book feature. Become familiar with the cell phone settings and operation and that the phone is set to allow the sharing of contacts over Bluetooth with the vehicle. Verify the cell phone supports this feature and that the phone is set to allow the sharing of contacts over Bluetooth with the vehicle.. The Contacts menu accesses the phone book stored in the cell phone.

To make a call using the Contacts menu:

1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of the display.
2. Touch Contacts.
3. There are two methods to search for contacts:
   1. Search bar – Touch the search icon on the top right of the Phones window and type the name or number of the contact on the keyboard. Search results will be displayed corresponding to the user input. Touch the name to call.
   2. Scroll – Touch the list and scroll, or use the scrollbar on the left side of the Phones window. Touch the name to call.

Making a Call Using the Recents Menu

The Recents menu accesses the recent call list from your cell phone. To make a call using the Recents menu:

1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of the display.
2. Touch Recents.
3. Touch the name or number to call.

Making a Call Using the Keypad

To make a call by dialing the numbers:

1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of the display.
2. Touch Keypad and enter a phone number.
3. Touch the phone icon on the infotainment display to start dialing the number.

Searching Contacts Using the Keypad

To search for contacts using the keypad:

1. Touch the Phone icon on the Home Page.
2. Touch the Keypad and enter partial phone numbers or contact names using the digits on the keypad to search.
3. Results appear on the right side of the display. Touch one to place a call

Accepting or Declining a Call

When an incoming call is received, the infotainment system mutes and a ring tone is heard in the vehicle.

Accepting a Call

There are two ways to accept a call:

• Press on the steering wheel controls.
• Touch Answer on the infotainment display.

Declining a Call

There are two ways to decline a call:

• Press on the steering wheel controls.
• Touch Decline on the infotainment display.

Call Waiting

Call waiting must be supported on the Bluetooth cell phone and enabled by the wireless service carrier to work.

Accepting a Call

Press g to answer, then touch Switch on the infotainment display

Declining a Call

• Press to decline, then touch Decline on the infotainment display.
• Switching Between Calls (Call Waiting Calls Only)
• To switch between calls, touch Phone on the Home Page to display Call View. While in Call View, touch the call information of the call on hold to change calls.

Ending a Call

• Press on the steering wheel controls.
• Touch on the infotainment display, next to a call, to end only that call.

Dual Tone Multi-Frequency (DTMF) Tones

The in-vehicle Bluetooth system can send numbers during a call. This is used when calling a menu-driven phone system. Use the Keypad to enter the number.

Bluetooth (Pairing and Using a Phone for Base Radio)

Pairing

A Bluetooth-enabled cell phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used. See the cell phone manufacturer’s user guide for Bluetooth functions before pairing the cell phone

Pairing Information

• A Bluetooth phone with music capability can be paired to the vehicle as a phone and a music player at the same time.
• Up to 10 devices can be paired to the Bluetooth system.
• The pairing process is disabled when the vehicle is moving.
• Pairing only needs to be completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system.
• If multiple paired cell phones are within range of the system, the system connects to the paired cell phone that is set to First to Connect. If there is no phone set to First to Connect, it will link to the device which was used last. To link to a different paired phone, see “Linking to a Different Phone” later in this section.

Pairing a Phone

1. Make sure Bluetooth has been enabled on the cell phone before starting pairing
2. Touch the PHONE icon on the Home Page or the phone shortcut on the applications tray at the bottom of the screen.
3. Touch Phone at the top of the infotainment display. There may also be an Add option in the middle of the Phone screen. Touching this Add Phone option will shortcut to the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code shown on the infotainment display and touch Pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See the cell phone manufacturer’s user guide for information on this process. Once the cell phone is paired, it will show under Connected.
8. If the vehicle does not appear on your phone, there are a few ways to start the pairing process over:
   1. Turn the phone off and then back on.
   2. Go back to the beginning of the Phone menus on the infotainment display and restart the pairing process.
   3. Reset the phone, but this step should be done as a last effort.
9. If the phone prompts to accept the connection or allow phone book download, select Always Accept an Allow. The phone book may not be available if not accepted.
10. Repeat Steps 1−8 to pair additional phones.

First to Connect Paired Phones

If multiple paired cell phones are within the range of the system, the system connects to the paired cell phone that is set as First to Connect. To enable a paired phone as the First to Connect phone, make sure the phone is turned on, then touch Settings, then System, and then touch Phones. Phones will display all paired and all connected phones, and media player devices. Phones can be added and removed, connected and disconnected. To set a phone as First to Connect, touch to the right of the phone to open the phone’s settings menu. Select the First to Connect option, to enable the setting for that device.

Secondary Phone

A cell phone can be enabled as a Secondary Phone by touching to the right of the paired cell phone name to open the phone settings menu. If a cell phone is enabled as a Secondary Phone, it can connect simultaneously alongside another Bluetooth mobile device. In doing so, the Secondary Phone will be labeled as Incoming Calls. This means the device can only receive calls. The Address Book of a Secondary Phone will not be available and hands-free outgoing calls cannot be placed using this cell phone. If needed, touch the Secondary Phone while in the Phones list to swap it into the Outgoing and Incoming role. This role makes it possible to place outgoing calls from the Contacts and Recents list.

Listing All Paired and Connected Phones

• Touch PHONE on the Home Page or the phone shortcut on the applications tray at the bottom of the display.
• Touch Phones

Disconnecting a Connected Phone

1. Touch PHONE on the Home Page.
2. Touch Phones.
3. Touch the pencil next to the connected cell phone or mobile device to display the cell phone’s or mobile device’s information display.
4. Touch Disconnect.

Deleting a Paired Phone

1. Touch PHONE on the Home Page or the phone shortcut on the applications tray at the bottom of the display.
2. Touch Phones.
3. Touch the pencil next to the connected cell phone to display the cell phone’s or mobile device’s information display.
4. Touch Forget Device.

Linking to a Different Phone

To link to a different cell phone, the new cell phone must be in the vehicle and paired to the Bluetooth system.

1. Touch PHONE on the Home Page or the phone shortcut on the applications tray at the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not-connected phone list. See “First to Connect Paired Phones” previously in this section for more information about setting the device as the First to Connect or as a Secondary Phone. Switching to Handset or

Handsfree Mode

To switch between handset or handsfree mode:

• While the active call is hands-free, touch the Handset display option to switch to the handset mode. The mute icon will not be available nor functional while the Handset mode is active.
• While the active call is on the handset, touch the Handset display icon to switch to the hands-free mode.

Making a Call Using Contacts and Recent Calls

Calls can be made through the Bluetooth system using personal cell phone contact information for all cell phones that support the Phone Book feature. Become familiar with the cell phone settings and operation. Verify the cell phone supports this feature. The Contacts menu accesses the phone book stored in the cell phone. The Recents menu accesses the recent call list from your cell phone.

To make a call using the Contacts menu:

1. Touch Phone on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on the infotainment display to scroll through the list of names. Select the name to call.
4. Select the desired contact number to call. To make a call using the Recents menu:
   1. Touch Phone on the Home Page.
   2. Touch Recents.
   3. Touch the name or number to call.

Making a Call Using the Keypad

To make a call by dialing the numbers:

1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch # to start dialing the number.

Searching Contacts Using the Keypad

To search for contacts using the keypad:

1. Touch Phone on the Home Page.
2. Touch the Keypad and enter partial phone numbers or contact names using the digits on the keypad to search. Results appear on the right side of the screen. Touch one to place a call.

Accepting or Declining a Call

When an incoming call is received, theinfotainment system mutes and a ring tone is heard in the vehicle.

Accepting a Call

There are three ways to accept a call:

• Press on the steering wheel controls.
• Touch Answer on the infotainment display.
• Select Answer on the instrument cluster using the select control.

Declining a Call

There are three ways to decline a call:

• Press on the steering wheel controls.
• Touch Ignore on the infotainment display.
• Select Ignore on the instrument cluster using the select control.

Call Waiting

Call waiting must be supported on the Bluetooth cell phone and enabled by the wireless service carrier to work.

Accepting a Call

There are three ways to accept a call-waiting call:

• Press on the steering wheel controls.
• Touch Switch on the infotainment display.
• Select Switch on the instrument cluster using the select control.

Declining a Call

There are three ways to decline a call-waiting call:

• Press on the steering wheel controls.
• Touch Ignore on the infotainment display.
• Select Ignore on the instrument cluster using the select control.

Switching Between Calls (Call Waiting Calls Only)

To switch between calls, press the phone icon on the Home Page to display the Call View. While in Call View, touch the call information of the call on hold to change calls.

Three-Way Calling

Three-way calling must be supported on the Bluetooth phone and enabled by the wireless service carrier to work. To start a three-way call while in a current call:

1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way call together.

Ending a Call

• Press on the steering wheel controls.
• Touch next to a call to end only that call.
• Select End on the instrument cluster using the select control.

Dual Tone Multi-Frequency (DTMF) Tones

The in-vehicle Bluetooth system can send numbers during a call. This is used when calling a menu-driven phone system. Use the Keypad to enter the number

Apple CarPlay and Android Auto (Base Radio)

If equipped, Android Auto and/or Apple CarPlay capability may be available through a compatible smartphone. If available, the  Android Auto and Apple CarPlay icons will change from gray to color on the Home Page of the infotainment display. To use Android Auto and/or Apple CarPlay: For Wired Phone Projection

1. Download the Android Auto app to your smartphone from Google Play for phones running Android 9 and below. There is no app required for Apple CarPlay or newer versions of Android.
2. Connect your Android phone or Apple iPhone by using the factory-provided phone USB cable and plugging it into a USB data port. For best performance, it is highly recommended to use the device’s factory-provided USB cable, which should be replaced after significant wear to maintain connection quality. Aftermarket or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto, accept the terms and conditions on both the infotainment system and the phone.
4. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons on the Home Page will illuminate depending on the smartphone. Android Auto and/or Apple CarPlay may automatically launch upon USB connection. If not, touch the Android Auto or Apple CarPlay icon on the Home Page to launch.

Press on the center stack to return to the Home Page

For Wireless Phone Projection

Verify your phone is wireless compatible by visiting the Android Auto or Apple CarPlay support page.

1. Download the Android Auto app to your smartphone from Google Play for phones running Android 9 and below. There is no app required for Apple CarPlay or newer versions of Android.
2. For first time connection, there are two ways to set up wireless projection:
   1. Connect your Android phone or Apple iPhone by using the factory-provided phone USB cable and plugging it into a USB data port. For best performance, it is highly recommended to use the device’s factory-provided USB cable, which should be replaced after significant wear to maintain connection quality. Aftermarket or third-party cables may not work.
   2. Connecting the phone over Bluetooth. See Bluetooth (Pairing and Using a Phone for Uplevel Radio) 170 or Bluetooth (Overview) 0 169 or Bluetooth (Pairing and Using a Phone for Base Radio) 0 173.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto, agree to the terms and conditions on both the infotainment system and the phone.
5. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons on the Home Page will illuminate depending on the smartphone. Android Auto and/or Apple CarPlay may automatically launch upon wireless connection. If not, touch the Android Auto or Apple CarPlay icon on the Home Page to launch.
6. Wireless CarPlay and/or Wireless Android Auto may experience occasional service disruption due to outside Wi-Fi interference.

To disconnect the phones wireless projection:

1. Select Settings from the Home Page.
2. Select Phones
3. Touch the pencil next to the phone to be disconnected.
4. Turn off Apple CarPlay or Android Auto.

Press on the center stack to return to the Home Page.

• Features are subject to change. For further information on how to set up Android Auto and Apple CarPlay in the vehicle, visit your brand website. See Online Owner Center 441.
• Android Auto is provided by Google and is subject to Google’s terms and privacy policy. Apple CarPlay is provided by Apple and is subject to Apple’s terms and privacy policy. Data plan rates apply. For
• Android Auto support and to see if your phone is compatible, see https://support.google.com/androidauto. For Apple CarPlay support and to see if your phone is compatible, see www.apple.com/ios/carplay/.
• Apple or Google may change or suspend availability at any time. Google, Android, Android Auto, Google Maps, and other marks are trademarks of Google LLC. Apple CarPlay is a trademark of Apple Inc.
• Press on the center stack to exit Android Auto or Apple CarPlay. To enter back into Android Auto or Apple CarPlay, press and hold on the center stack.
• Apple CarPlay and Android Auto can be disabled from the infotainment system. To do this, touch Home, Settings, and then touch the Apps tab along the top of the display. Use the On/Off toggled to turn off
• Apple CarPlay or Android Auto

Apple CarPlay and Android Auto (Uplevel Radio)

If equipped, Android Auto and/or Apple CarPlay capability may be available through a compatible smartphone. If available, the Android Auto and Apple CarPlay icons will change from gray to color on the Home Page of the infotainment display. To use Android Auto and/or Apple CarPlay:

For Wired Phone Projection

1. Download the Android Auto app to your smartphone from Google Play for phones running Android 9 and below. There is no app required for Apple CarPlay or newer versions of Android.
2. Connect your Android phone or Apple iPhone by using the factory-provided phone USB cable and plugging it into a USB data port. For best performance, it is highly recommended to use the device’s factory-provided USB cable, which should be replaced after significant wear to maintain connection quality. Aftermarket or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto, accept the terms and conditions on both the infotainment system and the phone.
4. Follow the instructions on the phone.

The Android Auto and Apple CarPlay icons on the Home Page will illuminate depending on the smartphone. Android Auto and/or Apple CarPlay may automatically launch the next time the USB is connected. If not, touch the Android Auto or Apple CarPlay icon on the Home Page to launch. Press on the center stack to return to the Home Page.

For Wireless Phone Projection

Verify your phone is wireless compatible by visiting the Android Auto or Apple CarPlay support page.

1. Download the Android Auto app to your smartphone from Google Play for phones running Android 9 and below. There is no app required for Apple CarPlay or newer versions of Android.
2. For first-time connections, there are two ways to set up wireless projection: Connect your Android phone or Apple iPhone by using the factory-provided phone USB cable and plugging it into a USB data port.
   1. For best performance, it is highly recommended to use the device’s factory-provided USB cable, which should be replaced after significant wear to maintain connection quality. Aftermarket or third-party cables may not work.
   2. Connecting the phone over Bluetooth. See Bluetooth (Pairing and Using a Phone for Uplevel Radio) 0 170 or Bluetooth (Overview) 0 169 or Bluetooth (Pairing and Using a Phone for Base Radio) 0 173.
3. Make sure Wi-Fi and Bluetooth is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto, agree to the terms and conditions on both the infotainment system and the phone.
5. Follow the instructions on the phone.

The Android Auto and Apple CarPlay icons on the Home Page will illuminate depending on the smartphone. Android Auto and/or Apple CarPlay may automatically launch upon wireless connection. If not, touch the Android Auto or Apple CarPlay icon on the Home Page to launch. Wireless CarPlay and/or Wireless Android Auto may experience occasional service disruption due to outside Wi-Fi interference. To disconnect the phone wireless projection:

1. Select the Settings icon from the Home Page or the Settings icon on the shortcut tray near the left of the display.
2. Select Connections.
3. Touch Phones.
4. Touch Option on the phone card to show the cell phone’s or mobile device’s settings.
5. Turn off Apple CarPlay or Android Auto

Press on the center stack to return to the Home Page. Features are subject to change. For further information on how to set up Android Auto and Apple CarPlay in the vehicle, visit your brand website. See Online Owner Center 0 441 for details.

Android Auto is provided by Google and is ]subject to Google’s terms and privacy policy. Apple CarPlay is provided by Apple and is subject to Apple’s terms and privacy policy. Data plan rates apply. For Android Auto support and to see if your phone is compatible, see https:/www.android.com/ auto/compatibility. For Apple CarPlay support and to see if your phone is compatible, see www.apple.com/ios/ carplay/. Apple or Google may change or suspend availability at any time. Google, Android, Android Auto, Google Maps, and other marks are trademarks of Google LLC. Apple CarPlay is a trademark of Apple Inc.
Press on the center stack to exit Android Auto or Apple CarPlay. To enter back intoAndroid Auto or Apple CarPlay, press and hold on the center stack.