Warning
Leaving children in a vehicle with a remote key is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the remote key in the vehicle, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with a remote key.
The mechanical key that is inside of the remote key can be used for all locks.
To remove the mechanical key, press the button near the bottom of the remote key, and pull the key out. Never pull the mechanical key out without pressing the button. If it becomes difficult to turn the key, inspect the key blade for debris. Periodically, clean the key with a brush or a pick. See your dealer if a new key is needed.
If locked out of the vehicle, see Roadside Service388.
With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 400.
See Radio Frequency Statement395.
If there is a decrease in the Remote Keyless Entry (RKE)
operating range:
The Keyless Access system allows for vehicle entry when the remote key is within 1m (3 ft). See “Keyless Access Operation” following. The remote key functions may work up to 60m (197 ft) away from the vehicle.Other conditions can impact the performance of the remote key. See Remote Key 8.
If the driver door is open when
If the passenger door is open when
If equipped with auto mirror unfolding, double press and hold
Press and hold
The Keyless Access system allows the doors and liftgateto be unlocked without pressing the remote key button. The remote key mustbe within 1 m (3 ft) of the liftgate or door being opened. Doors can be programmed to the lock after exiting the vehicle through Passive locking or delayed locking. The remote key can also be used to lock the doors Keyless Access can be programmed to unlock all doors on the first unlock button press from the driver door. To view available settings for this feature, touch the Settings icon on the infotainment home page.Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
When the doors are locked and the remote key is within 1 m (3 ft) of the driver door handle, pressing the large end of the unlock button on the driver door handle will unlock and unlatch the driver door.
When the doors are locked and the remote key is within 1 m (3 ft) of the door unlocking button, pressing the large end of the unlatching button on that door will unlatch the door and unlock all doors.
If equipped, keyless unlocking of the exterior door handles and liftgate can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Enabling Keyless Unlocking:
With the vehicle off, press and hold
The Keyless Access system will lock the vehicle several seconds after all doors are closed, if the vehicle is off and at least one remote key has been removed from the interior or if none remains in the interior.
If other electronic devices interfere with the remote key signal, the vehicle may not detect the remote key inside the vehicle. If passive locking is enabled, the doors may lock with the remote key inside the vehicle. Do not leave the remote key in an unattended vehicle. To view available settings for this feature, touch the settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Power Door Locks”.
Temporarily disable passive locking by pressing and holding
Remote Left In Vehicle Alert
When the vehicle is turned off and a remote key is left in the vehicle, the horn will chirp three times after all doors are closed. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Remote Removed From Vehicle Alert
If the vehicle is on with a door open, and then all doors are closed, the vehicle will check for remote keys inside. If a remote key is not detected, the Driver Information Center (DIC) will display NO KEY FOUND and the horn will chirp three times This occurs only once each time the vehicle is driven. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Press the touchpad on the underside of the liftgate glass and lift up to open if the remote key is within 1m (3 ft)and the doors are locked. If the doors are unlocked, the remote key is not required to open the liftgate. See Liftgate 21.
Key Access
To access a vehicle with a weak remote key battery, see Door Locks 0 17.
Programming Remote Keys to the Vehicle
Only remote keys programmed to the vehicle will work. If a remote key is lost or stolen, a replacement can be purchased and programmed through your dealer. The vehicle can be reprogrammed so that lost or stolen remote keys no longer work. Any remaining remote keys will need to be reprogrammed. Each vehicle can have up to eight remote keys matched to it.
Starting the Vehicle with a Low Remote Key Battery
For improved Vehicle security, the remote key is equipped with a motion sensor. When starting the vehicle, if the remote key has been idle for an extended period of time, the DIC may display KEY IN SLEEP MODE, MOVE KEY, THEN START. Move the remote key slightly and try starting the vehicle. If the remote key battery is weak or if there is interference with the signal, the DIC may display NO KEY FOUND, REPLACE BATTERY IN KEY or NO REMOTE KEY WAS DETECTED PLACE KEY IN KEY POCKET THEN START YOUR VEHICLE when starting the vehicle.
To start the vehicle:
Warning: Never allow children to play with the remote key. The remote key contains a small battery, which can be a choking hazard. If swallowed, internal burns can occur, resulting in severe injury or death. Seek medical attention immediately if a battery is swallowed.
Warning: To avoid personal injury, do not touch metal surfaces on the remote key when it has been exposed to extreme heat. These surfaces can be hot to the touch at temperatures above 59 °C (138 °F).
Caution: When replacing the battery, do not touch any of the circuitry on the remote key. Static from your body could damage the remote key.
Caution: Always replace the battery with the correct type. Replacing the battery with an incorrect type could potentially create a risk of battery explosion. Dispose of used batteries according to instructions and local laws. Do not attempt to burn, crush, or cut the used battery, and avoid exposing the battery to environments with extremely low air pressures or high temperatures.
Caution: If the remote key is not reassembled properly, liquids could enter the housing and damage the circuitry, resulting in a remote key malfunction and/or failure. To prevent damage, always follow the steps for remote key reassembly in this manual to ensure the remote key is sealed properly whenever the remote key is opened.
Replace the battery if the DIC displays REPLACE BATTERY IN KEY. The battery is not rechargeable. To replace the battery:
This feature starts the heating or air conditioning systems and the rear window defogger from outside the vehicle. If the outside temperature is below 7°C (45°F), and the rear window defogger is on, the area of the windshield beneath the windshield wipers will warm up to melt accumulated snow or ice. Use remote start to heat or cool the interior when the vehicle is plugged in to maximize electric range by utilizing electricity from the electrical outlet. Normal system operation will return after the vehicle has been turned on.
The climate control system will use the previous settings during a remote start. The rear defog may come on during a remote start based on cold ambient conditions. The rear defogs indicator light will not come on during a remote start. Laws in some local communities may restrict the use of remote starters. For example, some laws require a person using remote start to have the vehicle in view. Check local regulations for any requirements.
The vehicle cannot be remote started if:
If the battery level is low, do not use the remote start feature. The battery may fully deplete. The remote key range may be less while the vehicle is running. Other conditions may affect the range and performance of the remote key. See Remote Key 0 8.
Starting the Vehicle Using Remote Start
Press
Extending Remote Start Time
Remote start can be used for up to 40 minutes of the total remote start time. After two remote starts of 20 minutes or multiple shorter time starts totaling 40 minutes have been used, the vehicle must be started and then turned off before the remote start can be used again.
Canceling a Remote Start
To cancel a remote start, do one of the following:
Warning
Unlocked doors can be dangerous.
Keyless Access
The remote key must be within 1m (3 ft) of the liftgate or door being opened. Press the button on the door handle to open. See “Keyless Access Operation” in Remote Key Operation8.
Opening a Door from the Exterior
To open a front or rear passenger door from outside of the vehicle:
Locking and unlocking the doors will also unlock the liftgate. See Liftgate 0 21.
This feature delays the locking of the doors until five seconds after all doors are closed. When
The doors will lock automatically when all doors are closed, the vehicle is on, and the shift switch is out of P (Park). If a vehicle door is unlocked and then opened and closed, the doors will lock either when your foot is removed from the brake or the vehicle speed becomes faster than 13 km/h (8 mph).
To unlock the doors:
Automatic door unlocking can be programmed. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Power Door Locks”.
This feature protects you from locking remote keys in the vehicle. When the lock button is pressed and the vehicle is on, with the driver’s door open, all of the doors will lock and then the driver’s door will unlock. If the vehicle is off and locking is requested while a door is open when all doors are closed the vehicle will check for remote keys inside. If a remote key is detected and the number of remote keys inside has not reduced, the driver’s door will unlock and the horn will sound three times. This can be manually overridden by pressing and holding
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.
To activate the safety locks:
If equipped and enabled, the Digital Key feature allows you to access and operate the vehicle using a smartphone or other compatible device. Only certain smartphones and devices support Digital Key. Please see www.cadillac.com for a list of compatible devices. If the smartphone battery is out of charge, the DIC will display NO KEY FOUND. Charge the smartphone battery as soon as possible.
Obtaining a Digital Key for a Device
Digital Key is only available with an OnStar account associated with the vehicle.
Using Your Digital Key
Digital Key allows you to:
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