The Navigation software is provided by Google Maps. The information provided in this section is a general overview and is subject to change. For the latest functional information, see g.co/mapsincar. Accept the Terms and Conditions to use.
Internet Connectivity
Google Maps relies on a subscription data plan for full functionality, including the availability of offline maps. Google Maps can be used offline when driving through connectivity dead zones by auto-downloading offline maps prior to going offline.
Profiles
- Sign in to a Google Account for personalized service. The information available in the Google Account will be shown.
- To log into a profile, see Accounts under Settings (Uplevel Radio) 0 182 or Settings (Base Radio) 0 180.
Voice Assistant
If equipped, Google Maps can be controlled by voice commands, see Google Assistant under Voice Recognition 0 167.
Language and Units
- To change the language, see Settings (Uplevel Radio) 0 182 or Settings (Base Radio) 0 180.
- To change the units, see Instrument Cluster (Base Level) 0 104 or Instrument Cluster (Uplevel) 0 105.
Mute Settings
During active route guidance, Google Maps can give audible voice directions, and traffic alerts, or can be muted. In the Google Maps app, touch Settings, then Mute settings to access the options.
Compass
- The Google Maps orientation can be changed between the direction currently traveling and pointing North. Touch the compass to switch between these options.
- To recenter the map to the current location, touch the location icon.
Maps
Auto-downloaded Maps
Google Maps downloads offline maps automatically for use when not connected to the Internet and for making map data available to vehicle features regardless of connectivity. These offline maps are only available when the vehicle has a subscription data plan.
To turn on auto-download:
- Open Google Maps.
- Touch Settings.
- Touch Privacy Center, then select Offline maps.
- Select Auto-download offline maps.
- Check the Internet connection and wait for the download to finish
Downloading Offline Maps
- Open Google Maps.
- Touch Settings, then Offline maps.
- Touch the square with the Select your own map icon.
- Adjust the map to cover the desired area to download.
- Touch Download.
The following are the most common symbols that may appear in Google Maps. This indicates the vehicle’s current location and direction on the map.
The destination pin marks the location of the final destination. Touch the pin to view the destination address or to add it or remove it from the Favorites list. Hide the information by touching the pin one more time. It will automatically time out if no action is taken. A second pin in the menu is the route overview. Touch this pin to show more details of the destination or to remove the destination.
Destination
Searching for a Destination
A destination can be searched using Google Assistant. To search for a destination without Google Assistant:
- Open Google Maps.
- Touch the Search field.
- Enter the destination.
- Touch Start.
Alternate Routes
Alternate routes are displayed as a separate lines. While in either turn-by-turn navigation or on the Maps preview page, touch the suggested alternate route.
Adding a Stop on Route
- While in turn-by-turn navigation, touch the Search icon at the bottom.
- Select a category and touch the location.
- Touch Add stop.
- Touch the Google Assistant mic icon and say the destination to search by voice.
- Touch Add stop, then Confirm.
Adding a Home or Work Address
To edit a home or work address, a user account must be logged in. See Accounts under Settings (Uplevel Radio) 0 182 or Settings (Base Radio) 0 180.
- Open Google Maps.
- Touch Settings and then touch Edit home or work.
- Enter the address.
Search by Category
Destinations can be searched by categories, such as restaurants or grocery stores.
- Open Google Maps.
- Touch the search bar.
- Touch Categories, then select a category.
- Touch the desired location, then touch Start.
Avoid Tolls, Highways, or Ferries
- Open Google Maps.
- Search destination and touch the destination on the map.
- Touch Route overview and then Route options.
- Touch an option and then touch Back.
Traffic Layers
- Open Google Maps.
- Touch Settings.
- Toggle between Traffic on or off.
Global Positioning System (GPS)
The current position of the vehicle is determined by using satellite signals and various vehicle signals. At times, other interference such as the satellite condition, road configuration, condition of the vehicle, and/or other circumstances can affect the navigation system’s ability to determine the accurate position of the vehicle. This system might not be available or interference can occur if any of the following are true:
- Signals are obstructed by tall buildings, trees, large trucks, or a tunnel.
- Satellites are being repaired or improved.
For more information, if the GPS is not functioning properly, see Problems with Route Guidance 167.
Vehicle Positioning
At times, the position of the vehicle on the map could be inaccurate due to one or more of the following reasons:
- The road system has changed.
- The vehicle is driving on slippery road surfaces such as sand, gravel, or snow.
- The vehicle is traveling on winding roads or long, straight roads.
- The vehicle is approaching a tall building or a large vehicle.
- The surface streets run parallel to a freeway.
- The vehicle has been transferred by a vehicle carrier or a ferry.
- The current position calibration is set incorrectly.
- The vehicle is traveling at high speed.
- The vehicle changes directions more than once, or the vehicle is turning on a turntable in a parking lot.
- The vehicle is entering and/or exiting a parking lot, garage, or a lot with a roof.
- The GPS signal is not received.
- A roof carrier is installed on the vehicle.
- Tire chains are installed on the vehicle.
- The tires are replaced or worn.
- The tire pressure for the tires is incorrect.
- This is the first navigation used after the map data is updated.
- The 12-volt battery has been disconnected for several days.
- The vehicle is driving in heavy traffic where driving is at low speeds, and the vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur under one or more of the following conditions:
- The turn was not made on the road indicated.
- Route guidance might not be available when using automatic rerouting for the next right or left turn.
- The route might not be changed when using automatic rerouting.
- There is no route guidance when turning at an intersection.
- Automatic rerouting might display a route returning to the set waypoint if heading for a destination without passing through a set waypoint.
- The route prohibits the entry of a vehicle due to regulation by time or season or any other regulation which may be given.
- Some routes might not be searched.
- The route to the destination might not be shown if there are new roads, if roads have recently changed, or if certain roads are not listed in Maps.
To recalibrate the vehicle’s position on the map, park with the vehicle running for two to five minutes, until the vehicle position updates. Make sure the vehicle is parked in a location that is safe and has a clear view of the sky and away from large obstructions.