2023 JAGUAR I-PACE INCONTROL
INCONTROL SAFETY
Make sure the following warnings have been read and fully understood before using the InControl features on the vehicle or smartphone. Failing to do so could result in an accident, leading to serious injury or death.
Do not adjust the touchscreen controls, or allow the system to distract the driver, while the vehicle is moving.
Always store the phone securely. In an accident, loose items can cause injury.
Drivers should use the smartphone only when it is safe to do so and when such use does not distract the driver from the road.
INCONTROL OVERVIEW
The availability and functionality of all InControl features and services depends upon the specification of the vehicle and the market in which the vehicle is being used. Please consult your retailer/authorized repairer for further information.
InControl uses smartphone and in-vehicle technology to remotely connect the vehicle to a number of services and convenience features.
InControl features include:
- InControl Remote smartphone app: The app features allow the user to remotely find information about the vehicle’s health and status on the smartphone. The smartphone app also displays vehicle information, including the battery charge level, range, and the odometer value. For further information on the available app features, please refer to the InControl section on the Jaguar website at: www.jaguar.com/incontrol. See INCONTROL REMOTE SMARTPHONE APP.
- SOS Emergency Call: If the vehicle is involved in an accident and the air bags deploy, SOS emergency call sends information to the emergency services, including location, as well as connecting the user by phone. See SOS EMERGENCY CALL .
- Optimized Jaguar Assistance: If the vehicle breaks down, the user can make a direct call to the Jaguar assistance team by pressing the Optimized Jaguar Assistance button. Alternatively, the user can make a direct call from the InControl Remote smartphone app. See OPTIMIZED JAGUAR ASSISTANCE.
- Stolen Vehicle Locator: Assists with locating the user’s stolen vehicle. See STOLEN VEHICLE LOCATOR .
- Pivi Pro: A selection of features that are available to enhance the navigation system. For further information on Pivi Pro, please refer to the navigation section of the Owner’s Handbook. See PIVI PRO FEATURES.
- Online Pack: Contains a range of embedded live applications that are displayed directly on the touchscreen. Online pack features do not require the physical connection of a smartphone to the vehicle. Online pack offers an expanding range of third party live applications, including Online Media, Weather, and Agenda Information. See ONLINE PACK and ONLINE MEDIA.
- Wi-Fi Enabled with Data Plan: Provides in-vehicle access to cellular internet, enabling up to eight wireless devices to be used simultaneously in the vehicle. The data plan included in this feature has applicable terms and conditions. For additional information please refer to the connectivity section of the Owner’s Handbook. See HOTSPOT.
- Android Auto™: Allows for the vehicle’s multimedia system to display and control the user’s Android™ phone. For further information on Android Auto, please refer to the phone section of the Owner’s Handbook. See ANDROID AUTO.
- Apple CarPlay®: Allows for the vehicle’s multimedia system to display and control the user’s iPhone®. For further information on Apple CarPlay, please refer to the phone section of the Owner’s Handbook. See APPLE CARPLAY.
INCONTROL ACCOUNT SET UP
InControl features, such as the InControl Remote smartphone app, Optimized Jaguar Assistance, and Online Pack require an InControl account.
Some InControl features are subscription services. The subscription for these features can be extended after the initial term has expired. For further information, please contact the retailer/authorized repairer.
An InControl account may have been registered by the retailer/authorized repairer. Please click on the link from the InControl email sent by the retailer/authorized repairer which takes the user to the InControl website and follow the on-screen instructions.
If no activation email has been received, please check the email spam folder. Alternatively, contact the retailer/authorized repairer.
To register, connect, and activate an InControl account, please refer to the My Jaguar InControl website at: https://incontrol.jaguar.com. Follow the on-screen instructions.
When an InControl account is set up, the user of the account creates a PIN. The PIN is required for certain InControl features.
The owner is responsible for removing the vehicle from the InControl account when ownership of the vehicle is transferred.
Connectivity for Online Pack with Data Plan and Wi-Fi Enabled with Data Plan is provided by a third party provider. For more information go to: www.jaguar.com/pivi-pro-terms.
For further information, please refer to the InControl section on the Jaguar website at: www.jaguar.com/incontrol.
DOWNLOADING AND INSTALLING SMARTPHONE APPS
Not all smartphones are compatible. For compatibility information on Apple® or Android™ smartphones, please refer to the relevant app download page from the Apple App Store® or Google Play™ store.
To use the InControl Remote smartphone app, first download the app to a smartphone.
To download and install the launcher app:
- Search for and download the InControl Remote smartphone app from the Apple App Store or Google Play store.
- When the installation is complete, open the launcher. Select the InControl Remote smartphone app icon.
- Sign in to the InControl Remote smartphone app using the InControl account details. See INCONTROL ACCOUNT SET UP.
INCONTROL REMOTE SMARTPHONE APP
The availability and functionality of the InControl Remote smartphone app depends on the specification of the vehicle and the market in which the vehicle is being used.
For further information, refer to the InControl section on the Jaguar website at: www.jaguar.com/incontrol.
In order to use the InControl Remote smartphone app features, complete the following steps:
- Create an InControl account. See INCONTROL ACCOUNT SET UP.
- Download the InControl Remote smartphone app to a smartphone. See DOWNLOADING AND INSTALLING SMARTPHONE APPS .
Available features within the InControl Remote smartphone app:
A map display of the vehicle’s parked location and the user’s current location.
Displays the latest status of vehicle alerts such as windshield fluid level low. Each status gives an indication of the health of each alert, as well as offering advice on how to resolve any alerts.
Locates the vehicle by flashing the vehicle’s lights and sounding an alert.
The driver is responsible for complying with all regulations in force for a specific country, regarding the use of vehicle horns.
Displays the open and closed status of all the doors and windows. Vehicle Security also displays the locked and unlocked status of the vehicle.
Vehicle Security allows the user to lock and unlock the vehicle remotely. If either lock or unlock cannot be performed, the phone screen displays an error message.
When the vehicle is locked remotely, it is secured to the maximum possible level allowed in the market in which the vehicle was intended for original sale.
If any window(s) is in an open position, the vehicle does not lock remotely, unless the window is closed. In some markets, remote closing of the windows is not permitted.
When the vehicle is unlocked remotely, it relocks after 40 seconds if no door or aperture is opened.
The driver is responsible for knowing the location of the vehicle and for making sure that the vehicle is secured.
The Remote Climate feature provides a comfortable temperature inside the cabin in advance of the driver entering the vehicle, via electric climate conditioning. Press the Climate START soft key on the Remote Climate section of the InControl Remote smartphone app.
The user can also set departure timers which allows the temperature to be managed at a desired time using the smartphone app.
Remote Climate does not function if any of the following conditions exist:
- The electric vehicle’s high voltage battery charge is insufficient to complete a charge.
- A window, door, hood, or the tailgate is open.
- The vehicle is unlocked, and the vehicle’s electrical system, or brake pedal have been activated.
- A system error occurs with a required vehicle system.
- A theft has been reported to the stolen vehicle monitoring center.
- The vehicle’s alarm is sounding.
- A crash event has been detected.
- The hazard warning lights are switched on.
- The Remote Climate function is already in use.
The Remote Charging feature allows the user to view the status of charging, and control the charging process remotely via the InControl Remote smartphone app. The following information is available in the app:
- Current battery charge level.
- EV Range.
- Charging status.
- Plug connection status.
- Charging rate (when charging).
- Time until charge completion (when charging).
The user can also set departure timers and a preferred charging period to manage when the vehicle will charge, and manage preferences relating to charging notifications.
Displays the most recently completed journeys over 1 mile in distance. Providing details of each journey from start to finish.
The Journeys feature can be enabled or disabled via the Vehicle Settings section of the InControl Remote smartphone app, or on the My Jaguar InControl website at: https://incontrol.jaguar.com.
Stored journeys can be viewed, deleted, or exported as a .csv file to assist with business expenses.
Displays vehicle information such as the VIN number. Direct calls can be made to the Optimized Jaguar Assistance call center for breakdown assistance. In the event of a vehicle theft, direct calls can be made to the stolen vehicle monitoring call center.
All calls are chargeable in accordance to mobile operator prices.
Provides the user access to specific vehicle settings and journey preferences.
SOS EMERGENCY CALL
There are two states of SOS emergency call: Automatic and manual operation.
In a crash situation, where the air bags have deployed, an automatic emergency call is made to the emergency services. In a non-crash situation, when emergency assistance is required, the emergency call button can be used manually.
In both states, the button flashes yellow until the emergency services answer the call, at which point the flashing stops.
The vehicle’s location, owner details, vehicle details, and the problem are automatically sent to the call center. The appropriate emergency services are despatched to the vehicle’s location. Contact with the emergency services agent can be made, at any time, by pressing the SOS emergency call button.
The SOS emergency call button is located in the overhead console, on the right side. See DRIVER CONTROLS.
To make a direct call to the emergency services:
- Press and release the button’s cover.
- A red LED illuminates in the button.
- Press the button for 3 seconds to make a direct call to the emergency services.
- After use, push the button’s cover back into place.
If the vehicle is traveling in a different country, the SOS emergency call may still connect. However, the vehicle’s location and the vehicle’s details may not be automatically sent to the local provider.
There is a single battery that maintains full system operation in the event that the vehicle’s battery is disconnected or disabled. The battery is guaranteed for the vehicle’s warranty period. If the battery requires replacement, the instrument panel displays a warning message. Consult a retailer/authorized repairer for a replacement battery.
If a fault is detected with the SOS emergency call system, the instrument panel displays a warning message. If this occurs, the vehicle can still be driven, but consult a retailer/authorized repairer at the earliest opportunity.
OPTIMIZED JAGUAR ASSISTANCE
The Optimized Jaguar Assistance call button is located in the overhead console, on the left side. See DRIVER CONTROLS.
In the event of a breakdown:
- Press and release the button’s cover.
- A white LED illuminates in the button.
- Press the button for 3 seconds to make a direct call to the Optimized Jaguar Assistance call center.
- The button flashes until the call center answers the call, at which point the LED changes to yellow.
- The vehicle’s location, owner details, and vehicle details are automatically relayed to the call center.
- The Optimized Jaguar Assistance call center sends roadside assistance to the vehicle’s location.
- When the light flashes, push the button for 3 seconds to answer the call.
- After use, push the button’s cover back into place.
STOLEN VEHICLE LOCATOR
In the event that the vehicle is stolen:
- First, contact the police and file a police report.
- Contact the stolen vehicle monitoring center via the InControl Remote smartphone app. Alternatively, use the phone number on the InControl website, please refer to the Jaguar website at: www.jaguar.com/incontrol.
- Provide the stolen vehicle monitoring center with the police report number.
The stolen vehicle monitoring center liaises with the police to pinpoint the exact location of the stolen vehicle. While tracking the vehicle, access to the InControl Remote smartphone app and the user’s InControl account, is unavailable until the vehicle has been recovered.
ONLINE PACK
Make sure the relevant safety warnings have been read and understood before operating the InControl features. See INCONTROL SAFETY .
For applicable markets only, Online Pack offers a complimentary data plan during its subscription period to support unlimited use of third party live applications.
Online Pack subscriptions provide access to a suite of live applications and can be accessed from the touchscreen apps menu. See APPS SCREEN.
Some live applications may require the user to link an existing InControl account from an associated service provider.
- Select ACCOUNTS from the apps screen menu. See APPS SCREEN.
- Select the required user profile.
- Select a provider from the available list.
- Select Email Me to send a sign-in link to the user’s email address.
- Alternatively, scan the QR code on the screen, which leads to a page prompting login details.
The QR code can be scanned with the default camera app on iOS devices. On Android devices, an additional QR code reader application may need to be installed.
Online Pack features require an active InControl account to log-in and manage preferences. See INCONTROL ACCOUNT SET UP.
Connectivity for Online Pack with Data Plan and Wi-Fi Enabled with Data Plan is provided by a third party provider. For more information go to: www.jaguar.com/pivi-pro-terms.
For further information about online media, please refer to the relevant section of the Owner’s Handbook. See ONLINE MEDIA.