2022 Toyota Camry Reporting Safety Defects Guide
Reporting Safety Defects Guide for U.S. Owners
- If you believe that your vehicle has a defect that could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-331-4331).
- If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Toyota Motor Sales, U.S.A., Inc.
- To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to Administrator, NHTSA, 1200 New Jersey Ave. SE., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects for Canadian Owners
Canadian customers who wish to report a safety-related defect to Transport Canada, Defects Investigations and Recalls, may telephone the toll-free hotline 1-800-333-0510, mail Transport Canada -ASFAD, 330 Sparks Street, Ottawa, ON, K1A 0N5, or complete the online form at https://www.tc.gc.ca/recalls.